We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Different from the rest” 4 of 5 stars
Review of Hotel Havana

Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Save
You added Hotel Havana to your Saves list
Hotel Havana
3.5 of 5 Hotel   |   1015 Navarro Street, San Antonio, TX 78205   |  
Hotel website
  |  
  |  
  |  
Hotel amenities
Offers & Announcements
15% off midweek suites
Ranked #58 of 352 Hotels in San Antonio
Oklahoma City, Oklahoma
Top Contributor
75 reviews 75 reviews
29 hotel reviews
Reviews in 15 cities Reviews in 15 cities
46 helpful votes 46 helpful votes
“Different from the rest”
4 of 5 stars Reviewed April 2, 2011

We make a trip once a year to San Antonio to visit family. We try to stay some place new and fun each time. I had read an article in the Southern Living about this new little boutique hotel in down town SA. I researched it and we decided to give it a try. Here are my thoughts and travel suggestions.
1. This is not a place to take children.
2.If you have trouble getting around yes the beds are very high and you may have trouble getting in and out.
3. It is an old building and if you are looking for a slick modern hotel this is NOT your place.
Ok that being said. We enjoyed our stay very much. We loved that is was off the beaten path but still within walking distance of all the activities on the River. We loved that the floors creaked and that it was dark. We wished that we had had a better view, but we did not go to stay in our room and look out the window.
True there are no closets in the rooms, but there are hooks and hangers in the drawers. And who really needs a closet. If you are staying in town long term maybe another place will suit you better. The fridge is cute, and stocked with fun things. We did not partake but the prices are not bad. (the monkey in the basket was a bit pricey and I would have liked to have taken him home) The bathroom is small and functional. The lotions etc are in bottle in the shower. I would have liked a sample to take home. They were offered for sale, but at "very well thought of " price.
Parking is limited, but we had no problem finding a space and it is just $10.00 for the whole day. Much better than the bigger hotels.
Suggestions to the personnel pay a little more attention to the front desk. We had to hunt down someone to check out. And I do think it would be nice to offer breakfast in the lobby, free. Or in that wonderful sun room we could only see from outside.
We did not partake of anything in the bar, but did travel down to see. And yes it is dark.
All in all it was a good stay. Try it out if you are headed that way. It will be fun.

  • Stayed March 2011, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

206 reviews from our community

Traveler rating
    118
    59
    12
    14
    3
See reviews for
15
123
14
24
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (54)
Date | Rating
  • Dutch first
  • English first
  • German first
  • Italian first
  • Portuguese first
  • Any
English first
Fort Worth, Texas
Senior Contributor
33 reviews 33 reviews
18 hotel reviews
Reviews in 15 cities Reviews in 15 cities
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed March 14, 2011

This hotel is charming and unique, but make sure you have a room on the second or third floor not facing the street, or you will have a miserable night. It's really more like staying in someone's big old house (there are 29 rooms) than in a hotel. Attended a wedding in the hotel, and I liked the old-fashioned vibe and the service was excellent, both in the hotel and during the party. They have a lovely front porch and it was a treat to sit out there in the morning and drink the excellent coffee they provide (they don't have in-room coffeemakers, but they do have nice flat-screens). Rooms were big, matresses was excellent , loved the full-sized refrigerator, bathroom was really nice, and the bath products were terrific. But those in our party who stayed on the ground floor didn't sleep a wink all night due to the noise from the old-fashioned elevator and people coming in and going out. The location is excellent, you walk right across the street to the Riverwalk, which was very enjoyable, and they have a parking lot right next to the hotel, which is handy in this neighborhood ($10.00 a night). So all in all, I have to say I really enjoyed staying there, but you have to get the right room.

  • Stayed March 2011, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ALBERTA
Top Contributor
157 reviews 157 reviews
44 hotel reviews
Reviews in 58 cities Reviews in 58 cities
105 helpful votes 105 helpful votes
4 of 5 stars Reviewed March 5, 2011

CLEANLINESS: Was superb, housekeeping cleaned everyday, swiffered the wood floors, and left fresh, soft, plush towels everyday. 1 out the 5 days we slept in and were not out of the room until past 11:00 - so that day understandably was not done. SERVICE: Was impeccable, the front desk person always greets you with a hello and smile. They really try hard to make you feel welcome in this hotel. I did not bring my computer with me, and the gentleman at the front desk allowed me to borrow his laptop to use I my room - I thought that was going the distance. Very kind. The bartender in the basement bar, is approachable, entertaining, and fun to visit with. The basement bar is cool idea, you need to at least have one drink down there for the experience.
LOCATION: Depends on how you look at it and what you are looking for. I thought it was perfect. The hotel is not directly on the riverwalk, however directly across the street is stairs going down to the riverwalk. It's a nice cozy hotel that is away from the main craziness of the riverwalk, it's peaceful and relaxing when you want to get away from the chaos. Within a 5min walk of the craziness if you want to be in it though.
ROOMS: Love the rooms, they have a cozy, warm feeling. Each one has its own temperature & A/C which was easy to adjust. The beds are very comfy. There is just a wonderful coziness to the rooms, it's nice. They are very spacious too.
VALUE: I did really enjoy this hotel alot. Looking back though the room rates are a little steep for what is there. Yes you are paying for the character and coziness of the room I get that. However, like another review said, there is another historic hotel a few blocks away with way more included amenties for $30.00 cheaper a night. It all relies on what you are look for. This is a charming hotel, it is smaller/cozier, with personal service, and with wonderful quiet verandas that we enjoyed during the evenings with a glass of wine(we had bought from a liquor store).
SLEEP QUALITY: We stayed from Mon-Sat. Monday threw to Thursday night was awesome sleeps! Peaceful and quiet! Then Friday night came (1am-2am), which I understand is a party night so the hallways/parking lot was very very loud. You can hear everything in the halls of this hotel. Highheels clip clopping on the hardwood floors, laughing, screaming, there was very loud music in the parking lot. On a normal night, it wouldn't have bothered me, I just had a plane to catch at 4am, so sleep quality the last evening was not so good, other then that I truly love this hotel - and would recommend it.

  • Stayed February 2011, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Crystal City
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed February 11, 2011 via mobile

The staff are gifted and responsive to every need. The rooms are filled with class and comfort for the world traveler. This exquisite property will impress any 5 stàr snob or the precious spirit that seeks high value rest and comfort in an amazing historic property located on the most beautiful part of the San Antonio River. All who work at the Havana seek to please the guests and the owners have given the staff the tools and leadership to make pleasing possible.

  • Stayed February 2011
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
North Carolina
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed February 2, 2011

Wow, where do I start. Why this hotel has generated so much buzz is beyond me. My wife and I planned a quick getaway based on a "best of" article in Southern Living. I can't believe they even visited the place. The King that we booked transmitted every sound from the hall. It was like sleeping without walls. The bed was like riding a sway backed horse. We couldn't lay down without rolling to the middle. Oh, did I mention that the hotel is next to a fire station? The elevator was like the set for a Dracula movie, pitch dark with red glowing ceiling lights. If you are over 40 forget being able to read the menu in the basement Havana Bar (is the new definition for hip, dark?). The staff was very nice and they were very pleasant about cancelling the last 3 nights of our stay. They understood, and by way of apology noted that they were still working on upgrading the rooms after 8 mos open. This is award winning performance? I guess I am just not cool and hip enough to pretend that his hotel is ready for prime time.

  • Stayed January 2011, traveled as a couple
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Antonio, Texas
1 review
5 of 5 stars Reviewed January 20, 2011

We blocked about 20 rooms for our wedding guests in November 2010, and all of our guests loved the hotel it's just such a different experience from your typical hotels. It's unique, comfortable, ROMANTIC, and just beautiful. The hotel bar was perfect to keep the party going, the bar staff was on top of all of our guests although we were a huge group. The bar setup and ambiance is just a spectacular and as unique as the hotel itself, the cocktails were exceptional specially their mojitos! Hotel staff and management were so accommodating to all of our needs, we were very pleased with our experience at the Havana and can't wait to go back. We absolutely recommend this hotel!!!

  • Stayed November 2010, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
South Bend, Indiana
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed January 13, 2011

It's true, rooms at the Hotel Havana don't have closets. So if you're choosing your hotel based on storage space, this might not be the place for you. If you're looking for a unique property, a great hotel bar, interesting aesthetics and an experience outside the Marriott mainstream, this is a place worth checking out.

I booked the Havana for a week in early January for a work trip after reading up about the hotel bar in GQ, then nearly backed tracked after some of the reviews here. I'm glad I stuck to my initial take because the Havana made for an enjoyable week in San Antonio. The rooms are all different and the ambiance both in the lobby and the rooms is relaxed and comfortable. The mini-fridge is well-stocked (and not absurdly priced) with interesting eats and drinks, and the bar downstairs has great atmosphere. Overall, I found the staff to be attentive but not doting. With a small staff for a small property, you'll run into times when your questions won't be answered immediately. However, I found the staff caring, including a call to my room to let me know the interior light was on in my rental car.

There's no restaurant on site, although word from the staff said the Havana would be taking over an adjacent cafe this year, which would add to the experience. I wanted to spend more time at the hotel, but without food at the Havana that was somewhat limited. There's also no gym, but the property might be be able to find space for one. I saw complaints about noise, which on Saturday night can be an issue because of the bar crowd Every other night of the week I didn't have a problem. Being an old property, you'll here some creaking of the floor boards and people walking upstairs. So be it. That's character for you. The hotel is a short (10 minute max) walk from the bustling riverwalk of mediocre restaurants. Why you'd want to be right on top of that mess is beyond me.

Overall, I had a great experience here and would definitely return. If you're looking for something different that you won't experience anywhere else, this is a place to check out. If you're more into familiarity and the chain restaurant/hotel vibe (and closets), I wouldn't recommend Hotel Havana.

  • Stayed January 2011, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Hotel Havana? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hotel Havana

Address: 1015 Navarro Street, San Antonio, TX 78205
Phone Number:
Location: United States > Texas > San Antonio
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #58 of 352 Hotels in San Antonio
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hotel Havana 3.5*
Number of rooms: 27
Official Description (provided by the hotel):
Situated on a quiet stretch of the North Riverwalk known as the Museum Reach, directly adjacent from the Tobin Center for the Performing Arts, Hotel Havana offers elegant accommodations in the heart of San Antonio. From the studios to the Penthouse Suite, each of the 27 rooms and suites is uniquely appointed and designed for comfort. All feature original Bastrop pine floors and are decorated with antique furniture, Turkish rugs and vintage Cuban artwork with an emphasis on creating elegant but uncluttered space for a restful stay. Our luxurious bed linens are custom made and bathrooms are stocked with Red Flower body care products. Each room comes equipped with our signature mini bar featuring local and international snacks, drinks and souvenirs.Hotel Havana is also home to Ocho, a restaurant and lounge space serving drinks and food downstairs in the intimate hotel basement and upstairs on the riverfront. The property was reopened in 2010 by hotelier Liz Lambert and Bunkhouse Group and is listed in the National Register of Historic Places. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, AAA Travel Services, Priceline, Orbitz, Hotels.com, Odigeo, Tingo and Jetsetter so you can book your Hotel Havana reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage Hotel Havana, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.