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“My two night stay was perfect” 5 of 5 stars
Review of Sheraton Gunter Hotel San Antonio

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Sheraton Gunter Hotel San Antonio
3.5 of 5 Hotel   |   205 East Houston Street, San Antonio, TX 78205 (Downtown)   |  
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Breakfast for 2 Included
Ranked #93 of 352 Hotels in San Antonio
Senior Contributor
31 reviews 31 reviews
5 hotel reviews
Reviews in 12 cities Reviews in 12 cities
8 helpful votes 8 helpful votes
“My two night stay was perfect”
5 of 5 stars Reviewed 5 days ago NEW

The Sheraton Gunter is a great place to when you visit San Antonio, even better if you are an Spg member (Starwood member). Spg members get a 24-hour private club where you can chill, watch TV, use the business center and get free continental breakfast, sodas and snacks. A side from that plus, all the gest rooms got a new look and the look modern, cool and cozy. A perfect room to come after a long day shopping at La Cantera mall, San Marcos outlets or a long business day. The bathrooms are really clean, and the beds and pillows are super fluffed. The room size is spacious and the closet space too.

The lobby has a majestic look and a well-kept concept of its history. Besides the hotels location couldn’t be better, it is right downtown in the middle of everything. Concierge is very kind and well spirited. Two thumbs up for the Sheraton Gunter!

  • Stayed December 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Service
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108 reviews from our community

Traveler rating
    40
    42
    14
    7
    5
See reviews for
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (30)
Date | Rating
  • English first
  • Japanese first
  • Spanish first
  • Any
English first
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Aside the fact that the hotel was walking distance from everything in downtown San Antonio, and the hotel itself was very inviting and welcoming, the customer service was beyond compare. The staff, especially Jeff, was extremely accommodating to ensure we had a fantastic view, since it was our first time there. Since we were there only one night, for a conference we were attending the following morning, Jeff provided useful information for parking and suggested how to proceed with our day. We were able to leave our vehicle there well after check out time, they held on to our luggage, and we received complimentary breakfast. Although these might be items commonly received by guests, it is in the delivery, courtesy, and sincerity in which they were provided, that truly caught my attention. I will definitely recommend this hotel to friends and family for their next stay in downtown San Antonio.

  • Stayed December 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Magnificent customer service especially from Jeff who provided us with information and offered superb stay help. Other staff such as front desk and ballet parking were all courteous and delivered amazing service. Definitely will come again.

  • Stayed December 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Grapevine, Texas
Top Contributor
55 reviews 55 reviews
4 hotel reviews
Reviews in 25 cities Reviews in 25 cities
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Lovely hotel, great staff & location in Downtown San Antonio is only a short stroll to the river walk. Our Granddaughter loved the 'fairy land' lobby & what a lovely surprise to come down from our spacious room to find a choir singing in the lobby! Smitty, the Dalmatian, gives a 5 paws star review! A nice park just around the block for dog walkers.

  • Stayed November 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Walking into the lobby Made me feel like a 5 year old princess. From valet to The staff, especially Jeff, were phenomenal! He answered every question we had and went way beyond the call of Duty to make our stay superb! I would recommend this hotel to family and friends in a heartbeat! Absolutely awesome experience; the Best ever! Thank you so very much Jeff!!!

Stayed December 2014, traveled on business
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lexington, South Carolina, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

We stayed for Thanksgiving week and the staff there was so very friendly. Beautiful rooms and attentive staff. The restaurant had good food. EVERYTHING was within walking distance! We spent two full days exploring the beautiful Downtown area.

  • Stayed November 2014, traveled with family
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Please visit The Market for your dining needs. We meet and were waited on by Reymundo and he is the most accommodating and nicest guy you will meet. He made us feel at home. He truely takes care of every traveler he meets. Thanks Reymundo for the great customer service.

  • Stayed December 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Sheraton Gunter Hotel San Antonio

Address: 205 East Houston Street, San Antonio, TX 78205
Phone Number:
Location: United States > Texas > San Antonio > Downtown , East Side
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#53 Family Hotel in San Antonio
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Sheraton Gunter Hotel San Antonio 3.5*
Number of rooms: 322
Official Description (provided by the hotel):
Embrace history and timeless design at the Sheraton Gunter Hotel San Antonio. 13 conference rooms and Grand Ballroom. Our flexible space can accommodate up to 500 guests. ... more   less 
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Also Known As:
Sheraton San Antonio
San Antonio Sheraton

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