I stayed at this hotel on a time share package. I asked for a roll away bed but was treated to a larger room. The location of this hotel makes it easy to get to the Riverwalk. All of the staff working during our stay were great.
The hotel lobby and elevators were very clean. Once we hit the hallway to our room, everything changed. You could see the dirt and stains on the blue carpet. I watched one of the staff members clean up vomit with some spray and paper towels.
Our room was worse. The carpet did not get any better. The bathroom shower had mold growing all over the tile. The door even had mold growing on it.
We opened the sofa sleeper and found used stain sheets. I have not ever encountered this level of filth in a hotel before in my life.
- Also Known As:
- Sheraton San Antonio
- San Antonio Sheraton
- Official Description (provided by the hotel):
- Embrace history and timeless design at the Sheraton Gunter Hotel San Antonio. 13 conference rooms and Grand Ballroom. Our flexible space can accommodate up to 500 guests. ... more less
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