Absolute worst stay ever. After arriving on an international flight Monday afternoon, it's now Wednesday morning and I STILL don't have hot water in my hotel room. The afternoon staff makes light of it, saying they just need to reset the water heaters, but when I call in the mornings, the morning staff has no idea how to fix the problem, only saying "I don't know anything about showers," no offering to allow me to shower in another room, move my room or anything. Also, I feel very unsafe here. There are some unsavory characters in and around the hotel, and there is damage on the door indicating someone tried to pry it open with a crow bar. Hotel is noisy (train right outside my room) and breakfast is medicore at best. I wouldn't recommend this hotel to anyone.
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- Also Known As:
- Comfort Suites Near Fort Sam Hotel San Antonio
- Comfort Suites San Antonio
- San Antonio Comfort Suites