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“Great rooms!” 4 of 5 stars
Review of Comfort Suites San Antonio at Rittiman

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Comfort Suites San Antonio at Rittiman
2.5 of 5 Hotel   |   6350 I-35 N, San Antonio, TX 78218   |  
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Ranked #152 of 352 Hotels in San Antonio
Terrell, Texas
Senior Reviewer
6 reviews 6 reviews
Reviews in 4 cities Reviews in 4 cities
“Great rooms!”
4 of 5 stars Reviewed April 1, 2012

The room was great, very spacious and clean as well as the bathroom. Though the bathroom is not large it was big enough and shower was wonderful. The breakfast was fantastic. There was cereal, muffins, baggels, buscuits and gravy, sausage, eggs and waffles. I will definatly stay again.

  • Stayed March 2012
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Debbie L L, General Manager at Comfort Suites San Antonio at Rittiman, responded to this review, May 21, 2012
Thank you for your input! Yes, we are proud of our 2 room suites too! What is especially nice is having 2 televisions in each suite. We find that families love this because mom and dad can watch what they want to watch and the kiddos can what their shows in another room and not every one has to be in one confined space. So glad you enjoyed breakfast. Scrambled eggs, hard boiled eggs every morning and a different meat each day. Not to mention biscuits and gravy, pastries, cereal, oatmeal, yogert and juices. Did you try the "make your own Belgium waffle"? So yummy...we will be adding blueberry waffle mix to the our breakfast menu in June.
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88 reviews from our community

Traveler rating
    32
    24
    11
    7
    14
See reviews for
35
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
Houston, Texas
1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed March 16, 2012

Tony a mamager with this hotel cancellrd both of my room for our parker family weekend, Tony said my credit card was no good, i put more money on my card today be4 i left houston, thinking everything is good.. lajuann and the black guy manager were nice and helpful. but the rest of the staff was ok. i could have gotten a phone call so i could take care of the problem come on people .
NOT!professional !! NEVER STAY HERE BAD SERVICE
DONT STAY HERE/YOU R NOT SURE TO HAVE A RESVERATION. TELL THEM THE AMOUNT ON YOUR CARD FIRST AND THEN TALK TO TONY, HE MUST BE IN CHARGE. HE WILL CHOOSE IF YOU CAN STAY OR NOT..I.NEVER GOT TO A ROOM..

  • Stayed March 2012, traveled with family
    • 1 of 5 stars Value
    • 1 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Debbie L L, General Manager at Comfort Suites San Antonio at Rittiman, responded to this review, March 22, 2012
It is the policy of this Comfort Suites as it is with any hotel that a valid form of payment be issued when securing a reservation. Whether using a major credit card or a debit card, the card must be valid and/or have the funds available to cover the charges. Without a valid form of payment we are not obligated to hold reservations.
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Weatherford Texas
Reviewer
5 reviews 5 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 27, 2011

We had planned a three day weekend to San Antonio and wanted to be close to downtown and Sea World. I have a rewards card for Comfort Inn and have stayed at numerous sites. We got an AWESOME rate and had a very nice, comfortable and well appointed room. We had neighbors in the adjoining room with small children that were jumping on the beds and being loud the first day. When we left for dinner I mentioned it to the desk clerk and she immediately addressed it with the other occupants. We never had another sound from them. The desk clerks we came in contact with were very helpful and friendly. The hotel property was very clean and no road noise was heard from the busy Interstate where it is located. We will be staying here anytime we return to San Antonio, Texas.

Room Tip: sign up for hotel rewards programs, you get an Awesome deal.
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  • Stayed September 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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San Antonio, Texas
Senior Contributor
41 reviews 41 reviews
5 hotel reviews
Reviews in 19 cities Reviews in 19 cities
56 helpful votes 56 helpful votes
1 of 5 stars Reviewed July 29, 2011

I wouldn't recommend staying at or using the business center. It was inexpensive for a reason. The people were nice but unresponsive to our requests to get more AC in the business center/conference room.

  • Stayed July 2011, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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comfort683, General Manager at Comfort Suites San Antonio at Rittiman, responded to this review, August 17, 2011
We apologize for the inconvenience, we had a tough couple of days with the Summer heat. Please know that the A/C has been replaced and the business center is a cool 70 degrees, or cooler if you wish :). Hope we get another chance of hostig you, please be sure to call us direct so we can take care of your needs immediately.
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Lenexa
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed May 5, 2011

The motel was very clean and comfortable. A/C units were quit therefore I got a good nights sleep. Everyone was very friendly and helpful with all my needs. Georgia Rios helped us enjoy our stay. She remembered our names and what we were wanting to do each day of our stay. She even remebered that three people in our party were having birthdays. She setup the afternoon treats in the eating area and it was all hot and good. Georgia is a real befit for Comfort Suites

Room Tip: Be sure and ask question. The people want to help
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  • Stayed May 2011, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Fort Campbell, Kentucky
1 review
5 of 5 stars Reviewed March 30, 2011

This hotel is simply amazing!!! From Ray the manager to Linda the Housekeeper, and Georgia the cook this hotel will blow you away!!! Cocktail parties during weekdays, beautiful suites, HDTVs, spacious rooms....very first class very professional. Just a few block from the Alamo, the Riverwalk, the Rivercenter Mall, and many MANY other historical places. Free hotel shuttle and extremely friendly staff will ensure your stay is the best it can be. Comfort Suites, Riverwalk, 505 Live Oak, San Antonio, TX.

Room Tip: Just ask...Choice Hotels offers GREAT rates!!!!
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  • Stayed March 2011, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Solon, IA
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 of 5 stars Reviewed March 20, 2011

We arrived from out of state after midnight and all we wanted to do was sleep and then go to our planned activity for vacation. We were awakened to a thumping bass guitar at 9:15 am that was vibrating our bed and caused a pounding headache in my already congested head (sick on vacation). I politely asked management what was the deal with the loud music and they stated that a church service was being held near the lobby. I said "well, can they at least turn down the bass?" Management did nothing. When we were checking out, I explained that I was very dissatisfied with our stay. We didn't mind the singing, but the bass guitar was so loud that we couldn't sleep and it gave me a pounding headache. They said that all they could do was offer us 2000 pts with Choice Privileges. I said that wasn't acceptable. It takes 6000 pts just to stay at an EconoLodge one night. I said you have a sign right here in your lobby guaranteeing satisfaction. All we wanted to do was sleep. Very basic. My husband and I used to DJ and if anyone in a hotel complained about the volume, we heard about it right away from management. I am very disappointed in Choice and Comfort Suites Management and will choose not to stay at any of their hotels again.

  • Stayed March 2011, traveled with family
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Comfort Suites San Antonio at Rittiman

Address: 6350 I-35 N, San Antonio, TX 78218
Phone Number:
Location: United States > Texas > San Antonio
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #152 of 352 Hotels in San Antonio
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Comfort Suites San Antonio at Rittiman 2.5*
Number of rooms: 105
Reservation Options:
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Also Known As:
Comfort Suites Near Fort Sam Hotel San Antonio
Comfort Suites San Antonio
San Antonio Comfort Suites

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