Not sure where to begin: The elegant tanks of chilled sugarless lemonade in the lobby, the soothing southwestern decor throughout the entire property, off-the-charts attentive service at Francesca's Restaurant and Brannon's Cafe, being lulled to sleep on a chaise next to a waterfall, the best massage of my LIFE?
I'll start by saying I travel a lot. Over the years it's become pretty clear when a hotel or resort has staff who are highly trained but are just going through the motions. Those experiences tend to be painful to a traveler, or at best, less than pleasant.
But then there are those amazing occasions when there's a fleet of highly trained staff who also exude a genuine desire to make a guest's experience more genuine. And that was my experience over the weekend at La Cantera, starting with a late lunch upon my arrival at Brannon's cafe, where a waiter named Jason could NOT have been more thoughtful. He listened carefully to my preamble about food allergies, went out of his way to find extra honey to bring back to my room (gotta have it with morning coffee), and remembered every quirky request: water with no ice, no peppers in the salad, etc. And an hour later, he brought me (unrequested) a glass of ice water as I lounged by the pool.
At breakfast the next morning, Ruben, the maître d,’ went out of his way to make sure I had gluten-free options. Thanks to the guys posted at the front of the building, I never had to open a door the whole time I was there (a minor touch, but hey, it makes me feel like a Queen, what can I say?).
And speaking of feeling like a Queen, the crowning glory was the Caribbean massage I got at the spa, courtesy of a master masseur named Chris (wish I'd gotten his last name because I'm seriously thinking of flying him to my hometown for freelance assignments). It was hands-down the best massage experience of my life. And when I told Chris as we parted that I want to marry him, I really wasn't joking.
I'll definitely be back. Thanks everyone at La Cantera for making my visit to San Antonio unbelievably sweet.