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“Love LaCantera!” 5 of 5 stars
Review of La Cantera Hill Country Resort

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La Cantera Hill Country Resort
4.0 of 5 Resort   |   16641 La Cantera Parkway, San Antonio, TX 78256 (Northwest Side)   |  
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Special Offer
$100 Daily Resort Credit
Ranked #46 of 352 Hotels in San Antonio
Certificate of Excellence
Houston, Texas
Level Contributor
3 reviews
“Love LaCantera!”
5 of 5 stars Reviewed July 5, 2013

What an amazing property with the best staff and service! This is our second year in a row coming to the Westin La Cantera and each time has been a great experience. I love the look and feel of the hotel, which has a nice rustic/luxury theme. The food was awesome, especially at Brannons, where the staff was incredible. A special shout-out to Albert, who was simply amazing. The service was top notch at every level, from the valet, front desk, bellman, housekeeping, pool staff, etc...
Thank you Westin LaCantera team, we will be back

Room Tip: Our room had a garden view, which was a beautiful golf course.
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  • Stayed July 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Westin_La_Cantera, General Manager at La Cantera Hill Country Resort, responded to this review, July 5, 2013
Thanks for your kind words. We look forward to seeing you again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,344 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (274)
Date | Rating
  • English first
  • French first
  • German first
  • Portuguese first
  • Spanish first
  • Any
English first
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed July 4, 2013

Wonderful grounds, great place to relax - even with three kids. Tennis, slides, kids' activities are included in resort fee, and while the pool was crowded because of 4th of July, we still were able to take advantage of the other amenities. Especially want to mention Mackenzie Beeker's great attitude and service. Looking forward to seeing Fiesta Texas' fireworks from the hotel lawn tonight!

  • Stayed July 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Westin_La_Cantera, General Manager at La Cantera Hill Country Resort, responded to this review, July 5, 2013
We are so glad to have been a part of your 4th of July celebration. Please enjoy the rest of your stay!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
5 of 5 stars Reviewed July 3, 2013

Loved hanging out by the adult pool. The views are amazing, and the service was great! Our pool server, Mackenzie, was very attentive even though the pool was crowded. Love this resort! I will definitely recommend this pool and resort!

  • Stayed July 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Westin_La_Cantera, General Manager at La Cantera Hill Country Resort, responded to this review, July 5, 2013
We are so glad that you enjoyed your stay, especially the pool! Please come back soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Fair Oaks Ranch, Texas, United States
1 review
5 of 5 stars Reviewed July 2, 2013

We live just fifteen minutes from the Westin La Cantera, but take time out every summer to spend a little time there. We just got home from our second stay this summer and we had a BLAST! The Kids Club is really great, awesome staff, fun activities! The kids never want to go home!!! We look forward to our next visit!

  • Stayed July 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Westin_La_Cantera, General Manager at La Cantera Hill Country Resort, responded to this review, July 5, 2013
We are so glad to hear that you enjoyed your stay, and we hope you will be back again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
USA
Level Contributor
1 review
5 of 5 stars Reviewed July 2, 2013

Is it ok to bring some snacks from home for the kids to munch on when in the pool area? Also, is it ok to bring a 'special' adult beverage as well in a cup from our room down to the pool area? Appreciate any help or advice someone can give.

Stayed July 2013, traveled with family
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Westin_La_Cantera, General Manager at La Cantera Hill Country Resort, responded to this review, July 5, 2013
We would be glad to answer your questions. Please contact the General Manager at 210.558.6500 to discuss this further.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Needville, Texas
1 review
5 of 5 stars Reviewed July 1, 2013

The Kids Club was excellent. The staff was very friendly. They were very good with the kids. Particularly, I'd like to brag on Katey. She made my children feel very comfortable. My 2 and a half year old daughter even asked her to come to our house. She took an interest in my kids. When she found out my son's birthday was coming up, she had cupcakes sent to our room to surprise him. She definitely made my kiddos feel special, and that means a lot!

Room Tip: face the pool!!
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  • Stayed June 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Westin_La_Cantera, General Manager at La Cantera Hill Country Resort, responded to this review, July 2, 2013
We are so glad that you enjoyed your stay. Thank you for the kind words regarding Katey and the Kids Club. We will make sure that she gets your note . Please come back soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
tx
1 review
4 of 5 stars Reviewed June 29, 2013

jeff was friendly and attentive to our needs during our stay at the westin la cantera. jeff's professionalism on the job made our vacation very pleasant.
our family also highly recommends staying in the casita village. was quiet and very relaxing for the whole family. the rooms were clean and the pool and hot tub were wonderful after visiting the attractions in san antonio. the westin la cantera is close enough to shopping, amusement park, golf and a very short drive to the alamo and the riverwalk attractions. our family would love to stay here again on vacation.
the only downfall to the resort was the lack of pet care for traveling families. our family would love for the resort to have pet boarding facilities for small and large dogs and cats. our stay would have been longer if such services were provided on site.

mrs. mary b. and family

Room Tip: the casita rooms also come with a golf cart per room.
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  • Stayed June 2013, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Westin_La_Cantera, General Manager at La Cantera Hill Country Resort, responded to this review, July 1, 2013
We are so glad that you enjoyed your stay. Thank you for your kind words regarding Jeff. We will make sure he gets your review. Please come back soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Prices are for 1 room, 2 adults
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Additional Information about La Cantera Hill Country Resort

Address: 16641 La Cantera Parkway, San Antonio, TX 78256
Phone Number:
Location: United States > Texas > San Antonio > Northwest Side
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 Top resorts Hotel in San Antonio
#8 Spa Hotel in San Antonio
#13 Luxury Hotel in San Antonio
#22 Romantic Hotel in San Antonio
#41 Business Hotel in San Antonio
#49 Family Hotel in San Antonio
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — La Cantera Hill Country Resort 4*
Number of rooms: 498
Official Description (provided by the hotel):
La Cantera Hill Country Resort is a distinctive retreat for business and leisure travelers alike atop one of the highest points in all of San Antonio. We're the ultimate blend of recreation and luxury. ... more   less 
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Also Known As:
Westin La Cantera Hotel San Antonio
La Cantera San Antonio
Westin Cantera Hotel
Westin La Cantera Resort
Westin San Antonio
San Antonio Westin
The Westin La Cantera Resort San Antonio

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