I had the pleasure of staying at the La Cantera Resort February 3-6, 2013. It was possibly the most pleasant hotel stay I have experienced. First of all, the hotel itself is beautiful, clean, and has a really warm feel. But the thing that made the visit so enjoyable were the hotel staff members. From the doormen, to the check-in staff, to the restaurant staff, to the housekeeping staff - all acted as though they were happy to have you as a guest, and treated you as though they wanted you to be comfortable and to come back again. They smiled at you and spoke to you. In this day of "hurry, hurry, we've got to get on to the next peerson", it was so refreshing to have people treat you like you like your presence was apppreciated. One of the people who exemplified this was the Concierge named Phyllis. She went out of her way to help me with a problem. All in all, a wonderful hotel!

My girlfriends and I planned a weekend get together months in advance. These are friends I have had since high school and we rarely are able to spend quality time together as a group. We were so excited to get a room in such beautiful and tranquil resort. Unfortunately, the weather did not cooperate and it was rainy and foggy on the day we checked in. Our desk manager, Victor Hernandez, took care of us from the moment we walked in the doors! Victor made sure we had an amazing visit, despite the terrible weather! He upgraded our room at no charge, gave us a complementary cheese and wine tray, and sent vouchers for breakfast the next morning. Talk about service!!! We were thrilled beyond words and I can't say enough about how much we enjoyed our stay.

I would recommend this hotel to any person looking for a peaceful environment, amazing food, beautiful rooms and a superior customer service experience. Two of us are moms and one friend works full time and goes to school at night - we rarely get to treat ourselves to such luxury. But after this trip, we would book another visit to the Westin in a heartbeat! Spend the extra money and be blown away by the top notch service you'll receive. It was truly just the thing we all needed to reboot! Thanks to Victor Hernandez, our ladies "retreat" was the most memorable and wonderful time we have had together in years! We will be planning to return yearly! Thank you again!

Was in the San Antonio area last week and wanted a special experience for my sister's birthday so worked with Stephanie Rideout, meeting concierge, to orchestrate a beautiful night at the resort's high-end restaurant, Francesca's - and boy, was it.
Stephanie arranged to have special flowers on the table when we arrived and brought out Stephen Gonzalez, sous chef, to speak about some 'game' specialties on the menu. As a result ordered the pheasant which was excellent!
This is THE place to go if you're seeking great views, quality dining and attentive staff!

Just got back from a sales meeting at the Westin La Cantera. Great place. Our group stayed in the casitas, motored back and forth with the carts, enjoyed the two great courses and a couple of the restaurants. Overall a terrific experience. The casitas were huge, clean, modern and I had a great sleep - something that does not always happen for me on business trips. Our gal Mackenzie on the golf course was terrific.