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Westin La Cantera Hill Country Resort: Traveler Reviews

4.0 of 5
16641 La Cantera Parkway, San Antonio, TX 78256
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Westin La Cantera Hill Country Resort
Ranked #15 of 343 hotels in San Antonio
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950 reviews from our community

Traveler rating
    567
    207
    89
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    36
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Families
308
 
Couples
193
 
Solo
22
 
Business
175
 
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Texas City, Texas
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
“Excellent Service”
5 of 5 stars Reviewed December 14, 2012

Chris Smith did an outstanding job of correcting an error that the central reservation group made on our reservation. He was able to correct problem (when he really did not have to) and did so in a very professional and caring manner. It is this type of service that keeps me a Starwood member.

  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask jonesjba about Westin La Cantera Hill Country Resort
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Westin_La_Cantera, General Manager at Westin La Cantera Hill Country Resort, responded to this review
December 17, 2012
Thank you for your kind words!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Antonio, Texas, United States
1 review
“Ice Skating in Texas”
5 of 5 stars Reviewed December 14, 2012

We took advantage of the Hill Country Holidays open to the public. My 3-year-old daughter couldn't wait to ice skate. Having never done it before, David went above and beyond to help out, making sure she could skate like a princess even though mom couldn't. After that we enjoyed a cookie in the lobby and then did a few crafts at the North Pole. Everyone was super friendly even though we weren't staying at the hotel.

  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask meowrus about Westin La Cantera Hill Country Resort
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Westin_La_Cantera, General Manager at Westin La Cantera Hill Country Resort, responded to this review
December 17, 2012
We're so glad you enjoyed your visit! Come back soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New Braunfels, Texas
Senior Contributor
31 reviews 31 reviews
4 hotel reviews
Reviews in 12 cities Reviews in 12 cities
10 helpful votes 10 helpful votes
“Beer Dinners at the Grill are a real Treat”
5 of 5 stars Reviewed December 14, 2012

We have attended three beer-tasting dinners at the Grill in the Club House hosted by Neil Butler, lead food and beverage supervisor, and a staff of servers and chefs, plus reps from various beer distributors. All three have been real pleasures. And, the views out over the Hill Country are spectacular.

When my husband called to make reservations for the most recent dinner on Dec. 13, 2012, Mr. Butler immediately recalled that only one of us would be drinking, as the other had make the 60-mile drive home. A designated driver is highly recommended as they are most generous with the beer! The chefs always come out to greet the diners and the wait staff remains superlative.

They work hard to pair the beers with appropriate courses that are delicious as well as beautifully presented. And the beer just keeps getting poured. Each beer that is poured is accompanied by a short informative talk by the beer rep offering background on how the beer came about and where it originated.

Here is the latest five-course menu along with paired beer: 1.) Fig Glazed Pork Belly Confit with Beluga Lentils and quail egg (Chimay Premiere); 2) Green Lip Mussels with saffron Chimay soup and sage confetti (Chimay Cinq Cents); 3) Duck Confit Cassoulet alongside herb-crusted lamb loin (Chimay Grand Reserve); 4) Chimay Cheese Platter (Schneider Weisse); 5) Applie Ginger Bread (Schneider Aventinus).

Get on the email list for the dinners if you enjoy premium brews. Beer snobs welcome!

  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Service
Was this review helpful? Yes
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Westin_La_Cantera, General Manager at Westin La Cantera Hill Country Resort, responded to this review
December 18, 2012
So glad you enjoyed the beer dinner! We look forward to seeing you again soon.
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San Antonio, Texas
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
“Beer Dinner!!”
5 of 5 stars Reviewed December 14, 2012

We've been going to the Beer Dinners that Neil hosts for a while. Last night's was so fantastic, I wanted to leave a review. It was a Chimay/Schneider Weisse dinner, so the beer was great. But the food was also top notch. Pork belly w/ a quail egg, mussels, lamb, and the Chimay cheese platter, all were delicious. It was one of the best meals I've had in a while. Neil and his team always take good care of us. If you live in San Antonio or are coming to visit, you should call and see when the next one is. They'll put you on an email list so you can get invites if you like. It is a great date night and the people there are always fun. Thanks Neil, Haley, Kourtney, Jennifer, Justina, Dirk, Vince, Adrianna and Stephen. We are looking forward to the next one!

  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask rch_sa about Westin La Cantera Hill Country Resort
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Westin_La_Cantera, General Manager at Westin La Cantera Hill Country Resort, responded to this review
December 18, 2012
We are so glad you've been enjoying the beer dinners! Hope to see you again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Francisco, California
Top Contributor
99 reviews 99 reviews
31 hotel reviews
Reviews in 44 cities Reviews in 44 cities
30 helpful votes 30 helpful votes
“Thank goodness for the great restaurant.”
3 of 5 stars Reviewed December 8, 2012

Francesca's is fabulous, we love it. The food was great, Texan with a twist, and service there was fantastic. The rest of the hotel, not so good. The service certainly does not match the cost. We had to ask repeatedly for an extra robe to go to the whirlpool ( which closes at dusk - why? Surely 6pm is not too late to go for a per-dinner soak?) . Turn down in the room consisted of dumping a plastic bag with two chocolates in it on the bed and nothing more! If this was a $49.95 per night motel we'd understand but it is supposed to be a classy up-market resort. Go for dinner but stay elsewhere.

  • Stayed December 2012
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
See 4 more reviews by multitrips for San Antonio
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Westin_La_Cantera, General Manager at Westin La Cantera Hill Country Resort, responded to this review
December 10, 2012
When you treat yourself to a stay at The Westin La Cantera Hill Country Resort, you should experience revitalizing comfort and delight in all of our amenities. From our championship golf courses to the spa, from Francesca’s at Sunset to our five swimming pools, as well as our array of complimentary resort activities, every feature of the property has been designed to offer the utmost relaxation and satisfaction for our guests. We are sorry to hear that your stay didn’t provide the kind of value you were looking for, and we would appreciate the opportunity to discuss your experience further. Please contact the General Manager directly at 210.558.6500.
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Westin La Cantera Hill Country Resort
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Additional Information about Westin La Cantera Hill Country Resort

Also Known As:
Westin La Cantera Hotel San Antonio
Westin La Cantera Hotel
Westin Cantera Hotel
La Cantera San Antonio
Westin La Cantera Resort
Westin San Antonio
San Antonio Westin
The Westin La Cantera Resort San Antonio
Address: 16641 La Cantera Parkway, San Antonio, TX 78256
Phone Number:
Region: United States > Texas > San Antonio
Amenities:
Bar/Lounge Business Center Fitness Center Free Parking Kids Activities Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Family Hotels in San Antonio
#10 Business Hotels in San Antonio
#10 Romantic Hotels in San Antonio
Price Range: $$$
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
The Westin La Cantera Resort is a distinctive retreat for business and leisure travelers alike atop one of the highest points in all of San Antonio. We're the ultimate blend of recreation and luxury. ... more   less 
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