Traveled here the week of November 12th for a conference of over 500 people. The
location is amazing being on top of a hill with panoramic views of the area and e surrounding golf courses. There is a shopping center nearby as well.
The hotel is beautiful with great rooms and exceptional common areas. The lobby lounge is well organized with a small bar attached.
The bar and restaurants are also very nice. I ate at Steinheimers (bar) each of my three nights. The food was excellent, my only complaint is that the food portion of the bar menu was extremely limited..not that I'm complaining about having a buffalo ribeye two nights..but could have been expanded to include more items from the other hotel restaurants.
The weather wasn't cooperative to use the pool, but my balcony overlooked it and it was a full resort pool with several pools scattered heoughout the area, including a zero entry. My kids would have loved it. The spa was very nice and the exercise room was nicely done with strength and cardio machines and free weighs..not bragging, and maybe it's a liability issue, but some heavier dumbells would have been nice as well.
The conference rooms were very accommodating for such a large group, but I would definitely consider this for a family vacation as well. Service at each stop was friendly and helpful. Overall, very ce hotel for business or pleasure and large enough that I never felt like I was constantly packed in every corner with fellow conference attendees.

Should have known better - a big, maze-like resort hotel sitting next to an amusement park - never again - in advance I booked a Casita Suite attempting to have some privacy and get away from the noise of the main hotel - that disappeared at check-in with no explanation - so they put us into an executive suite overlooking valet parking and right underneath the food service area for the club floor one level up - trying to sleep past 5 am required ear plugs as the noise from the floor above sounded like basketball being played and I could hear every car coming through valet - - maid service was non- existent even after I called to ask for it - 600 a night to be treated like this? Starwoods should be embarrassed to treat its SPG members this way - A mistake I won't make again.

The rooms were clean and quiet, staff was very friendly and helpful, breakfast was great. There's plenty to do in the area with golf, shopping, movies, restaurants....it was a great alternative to staying on the Riverwalk. Been there twice and enjoyed both trips.

I was very disapointed in the service. I felt like I was at a motel instead of a Resort. No one wanted to do there job. Ask to have my golf clubs sent to the golf shop, was told I had to find out which course I was playing, Don't they have a phone for that? Ask for a fan to be sent to my room, never show up. Had to go request it twice. No service at the pool. They never replaced the soap or shampoo in the room. First night there the fitted sheet keep poping off. It was the wrong size. Had to request them to be changed. I think that the Hotel staff and the golf staff don't work well together. It was like the Hatfeilds and McCoys's. For the money there at better places to stay that will give you the service that should come with the title Resort.