We have frequented the La Cantera since the summer of 2006. We truly fell in love with the facility when we stayed there the first few times. We loves it so much we have stayed there four to five times a year since we first found the resort. Our children love the pool and that seems to be the only thing that has NOT changed. The service has gone down hill. For example the towels (of all things) used to be plush and soft, but more recently the towels seem to have come from the sale rack at Walmart. If you are paying that much money for a room you really expect so much more. We let that slide because the service was still wonderful, but that too has fallen south. The food has gotten terrible while prices have continued to rise. We have given them chance after chance thinking it was a fluck. After our last stay in March 2008, I am sad to say we will not be returning and will be finding a new facility to stay at while visiting frim the Houston area. We had PLASTIC express hotel cups in our room instead of real glass on our visit in March 2008. It was like paying for first class to get coach ammenities. My hope is that the Gaylord Group will puchase the La Cantera and put it back on the right track.
My advise to anybody booking to The Westin La Cantera is that you will find somewhere else to stay.
- Official Description (provided by the hotel):
- La Cantera Hill Country Resort is a distinctive retreat for business and leisure travelers alike atop one of the highest points in all of San Antonio. We're the ultimate blend of recreation and luxury. ... more less
- Reservation Options:
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- Also Known As:
- Westin La Cantera Hotel San Antonio
- Westin Cantera Hotel
- La Cantera San Antonio
- Westin La Cantera Resort
- Westin San Antonio
- San Antonio Westin
- The Westin La Cantera Resort San Antonio