The staff if one of the first things you will notice about this hotel, they really make you feel welcome, not just like they are doing a job and have to greet you. I have stayed at alot of Drurys and I have to say this one is at the top of my list. My husband and I are Gold Key members and we both travel alot, he more than I with work, and we both prefer Drury because of it's excellent customer service and dedication to detail. The lobby and dining area are very warm and welcoming, very well appointed, and nicely stocked. The business center are is in the common area but does not effect your ability to get things done as they provide ample space for each of the 4 computers they offer and printers are available as well. The evening "kickback" isn't a Vegas style buffet, but it will do for a impromptu dinner and it's included! Drinks too. There is a small market or store just behind the front desk where you can find many items you might have forgotten or if you just need a snack late at night, which can be charged to your room, and I find that extremely convenient as one doesn't always want to carry money around with them when they leave the room late at night. The rooms and hallways are very clean and free of strange smells. The rooms are very large and well appointed with comfortable, clean furniture and appliances. Fridge and microwave, coffee maker come in all rooms, large sparkling clean bathrooms with fluffy white towels are included as well.Beds were nicely made with double sheets and three pillows,clean soft comforters. We got the double suite, separate living room and bedroom, I recommend it if traveling with anyone other than yourself. It is just so nice to be able to have a separate space for everyone to eat, sleep and relax. Two tvs means no on can dominate what to watch, and a comfy sofa in the living room means the kids can stretch out and relax there while mom and dad relax and watch tv or make phone calls in the bedroom, or vise versa.I can't say enough about this property and the staff, they have earned my true "seal of approval", which i don't give out very easily. My kids say I'm way too picky, but I say when you pay for something it should be worth what you pay for it. This hotel goes beyond that,I can honestly say I have paid way more for hotels that didn't come close to what this hotel offers for the price. If you book online and use the "codes" you can get an awesome rate, become a Gold Key member, costs nothing, and it will truly benefit you because once you stay here you will be hooked on Drury.