I stayed at this hotel and was upgraded automatically without even asking. They have a free dinner and breakfast for their guest. they even give up to 3 free "spirited" beverages during dinner. I was shocked that things there are FREE. Even long distance calls. The hotel staff were very friendly and treated me like I was their boss. Justina, the shuttle driver even went the extra mile and placed a note on my vehicle saying that I have a new friend in San Antonio. Wow, I will definately be back at this hotel. Great job staff!!