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Residence Inn San Antonio Airport: Traveler Reviews

3.0 of 5
1014 NE Loop 410, San Antonio, TX 78209 (Oak Park / Northwood)
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Residence Inn San Antonio Airport
Ranked #117 of 343 hotels in San Antonio
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45 reviews from our community

    Trip type
Traveler rating
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Date Rating
Fairburn, Georgia
Senior Contributor
22 reviews 22 reviews
8 hotel reviews
Reviews in 11 cities Reviews in 11 cities
12 helpful votes 12 helpful votes
“Trip to San Antonio, TX”
5 of 5 stars Reviewed February 3, 2013

The hotel was great. I arrived there at 11:30am, did a early check-in. The front desk was great. The room had a queen bed in the master, a queen sofa bed in the livingroom, stovetop, full size frig and dishes. I booked this hotel a day before leaving and all of my requests were made. Will go back again.

Room Tip: Get a high floor.
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  • Stayed February 2013, traveled with family
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Genaralmanager19, General Manager at Residence Inn San Antonio Airport, responded to this review
February 4, 2013
Thank you for choosing the Residence Inn San Antonio Airport and for your kind words about the hotel, I will share your comments with my staff. We look forward to welcoming you again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Atlanta, Georgia
Contributor
20 reviews 20 reviews
17 hotel reviews
Reviews in 15 cities Reviews in 15 cities
28 helpful votes 28 helpful votes
“Comforts of Home at the Airport”
4 of 5 stars Reviewed February 3, 2013 via mobile

Stayed at this hotel during an overnight layover and found it to be a great value. When I arrived, I called the hotel for their complimentary airport shuttle van and someone picked me up in 15 minutes. You must call the hotel to receive this service. Their shuttle does not automatically come every 30 minute.

Arrival:
Once i arrived at the front desk, the staff was friendly and gavr great advice. My needs of having a room on the top (3rd) floor and other specifications were met. I also put early check-in on my reservation and received it.

Location:
This hotel is close to the airport but at least 20-25 minutes from the Riverwalk and other attractions. You will need a rental car.

Parking:
Its free

Restaurants:
There are 2 within walking distance. I tried Chester's Hamburgers and it was great. The burgers are huge and cooked to order.

Complimentary Breakfast:
This doesnt start until 7am therefore i didnt have a chance to enjoy this amenity.

Overall this place was wonderful.

  • Stayed February 2013
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Genaralmanager19, General Manager at Residence Inn San Antonio Airport, responded to this review
February 5, 2013
We appreciate your kind words and look forward to welcoming you back again soon. Thanks for choosing the Residence Inn San Antonio AIrport as your home away from home.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Atlanta, Georgia
Top Contributor
170 reviews 170 reviews
61 hotel reviews
Reviews in 73 cities Reviews in 73 cities
58 helpful votes 58 helpful votes
“Great place to stay with family for visiting San Antonio”
5 of 5 stars Reviewed December 23, 2012

The two bedroom suite was perfect for a visit to San Antonio with our son. Our son has always wanted to visit the Alamo so we planned a trip to the area. The hotel is convenient to all the major sights, the airport and many restaurants. The staff was super friendly and the full hot breakfast was very good each morning.

  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Genaralmanager19, General Manager at Residence Inn San Antonio Airport, responded to this review
December 27, 2012
We are pleased you enjoyed your stay and got to spend part of your Holiday Season with us here at the Residence Inn San Antonio Airport. We hope to see you again soon!
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Dupont, Washington
Top Contributor
56 reviews 56 reviews
17 hotel reviews
Reviews in 20 cities Reviews in 20 cities
23 helpful votes 23 helpful votes
“Great Stay”
4 of 5 stars Reviewed November 22, 2012 via mobile

Would stay here again. Easy access to Fort Sam and the airport. Plenty of dining options close by.

The front desk staff was very friendly and professional. The room was a good size with a functional kitchen and a comfortable bed. The free wireless was was fast enough to stream video (much appreciated!).

Didn't make it to the manager's reception, but the free breakfast was nice.

Some of the room surfaces are a bit dated, but otherwise an excellent stay.

Stayed November 2012, traveled on business
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Genaralmanager19, General Manager at Residence Inn San Antonio Airport, responded to this review
November 26, 2012
Thank you so much for your kind comments about your recent stay here at the Residence Inn San Antonio Aiport. Nothing makes us happier than knowing we have made a guests stay a pleasant one. We look forward to seeing you again.
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Williamsburg, Virginia
Senior Contributor
30 reviews 30 reviews
11 hotel reviews
Reviews in 13 cities Reviews in 13 cities
6 helpful votes 6 helpful votes
“GREAT STAFF!!”
4 of 5 stars Reviewed November 12, 2012

Great staff, very accommodating. This is an older hotel, but it is updated and clean as a whistle. Everyone was very welcoming, from the Desk Staff to the Breakfast Attendants to the Evening Reception Attendant. Vanessa was especially helpful, as was the rest of the Front Desk. A-1 all the way.

There is only one computer in the Business Center, which was busy in the evenings. A couple more would have been nice.

Room Tip: Ask for a room on the backside, the 410 is noisy 24-7!!
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  • Stayed November 2012, traveled on business
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Genaralmanager19, General Manager at Residence Inn San Antonio Airport, responded to this review
November 15, 2012
Thank you so much for your kinds words regarding the hotel. I will ensure my staff is aware and recognized!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
 
 
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Additional Information about Residence Inn San Antonio Airport

Also Known As:
Residence Inn San Antonio Airport Hotel
Residence Inn San Antonio Airport Hotel San Antonio
Residence Inn San Antonio
San Antonio Residence Inn
Address: 1014 NE Loop 410, San Antonio, TX 78209
Phone Number:
Region: United States > Texas > San Antonio > Oak Park / Northwood , Uptown Broadway
Amenities:
Business Center Fitness Center Free Breakfast Free High-Speed Internet Free Parking Kitchenette Pets Allowed Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#69 Family Hotels in San Antonio
Price Range: $$
Hotel Class:3 star (3*)
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