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“Comforts of Home at the Airport” 4 of 5 stars
Review of Residence Inn San Antonio Airport

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Residence Inn San Antonio Airport
3.0 of 5 Hotel   |   1014 NE Loop 410, San Antonio, TX 78209 (Oak Park / Northwood)   |  
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Ranked #109 of 353 Hotels in San Antonio
Atlanta, Georgia
Senior Contributor
21 reviews 21 reviews
18 hotel reviews
Reviews in 16 cities Reviews in 16 cities
29 helpful votes 29 helpful votes
“Comforts of Home at the Airport”
4 of 5 stars Reviewed February 3, 2013 via mobile

Stayed at this hotel during an overnight layover and found it to be a great value. When I arrived, I called the hotel for their complimentary airport shuttle van and someone picked me up in 15 minutes. You must call the hotel to receive this service. Their shuttle does not automatically come every 30 minute.

Arrival:
Once i arrived at the front desk, the staff was friendly and gavr great advice. My needs of having a room on the top (3rd) floor and other specifications were met. I also put early check-in on my reservation and received it.

Location:
This hotel is close to the airport but at least 20-25 minutes from the Riverwalk and other attractions. You will need a rental car.

Parking:
Its free

Restaurants:
There are 2 within walking distance. I tried Chester's Hamburgers and it was great. The burgers are huge and cooked to order.

Complimentary Breakfast:
This doesnt start until 7am therefore i didnt have a chance to enjoy this amenity.

Overall this place was wonderful.

  • Stayed February 2013
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Genaralmanager19, General Manager at Residence Inn San Antonio Airport, responded to this review, February 5, 2013
We appreciate your kind words and look forward to welcoming you back again soon. Thanks for choosing the Residence Inn San Antonio AIrport as your home away from home.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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101 reviews from our community

Traveler rating
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See reviews for
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
Date | Rating
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  • German first
  • Spanish first
  • Any
English first
Atlanta, Georgia
Top Contributor
290 reviews 290 reviews
85 hotel reviews
Reviews in 114 cities Reviews in 114 cities
112 helpful votes 112 helpful votes
5 of 5 stars Reviewed December 23, 2012

The two bedroom suite was perfect for a visit to San Antonio with our son. Our son has always wanted to visit the Alamo so we planned a trip to the area. The hotel is convenient to all the major sights, the airport and many restaurants. The staff was super friendly and the full hot breakfast was very good each morning.

  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Genaralmanager19, General Manager at Residence Inn San Antonio Airport, responded to this review, December 27, 2012
We are pleased you enjoyed your stay and got to spend part of your Holiday Season with us here at the Residence Inn San Antonio Airport. We hope to see you again soon!
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Dupont, Washington
Top Contributor
94 reviews 94 reviews
23 hotel reviews
Reviews in 31 cities Reviews in 31 cities
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed November 22, 2012 via mobile

Would stay here again. Easy access to Fort Sam and the airport. Plenty of dining options close by.

The front desk staff was very friendly and professional. The room was a good size with a functional kitchen and a comfortable bed. The free wireless was was fast enough to stream video (much appreciated!).

Didn't make it to the manager's reception, but the free breakfast was nice.

Some of the room surfaces are a bit dated, but otherwise an excellent stay.

Stayed November 2012, traveled on business
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Genaralmanager19, General Manager at Residence Inn San Antonio Airport, responded to this review, November 26, 2012
Thank you so much for your kind comments about your recent stay here at the Residence Inn San Antonio Aiport. Nothing makes us happier than knowing we have made a guests stay a pleasant one. We look forward to seeing you again.
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Williamsburg, Virginia
Top Contributor
82 reviews 82 reviews
27 hotel reviews
Reviews in 33 cities Reviews in 33 cities
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed November 12, 2012

Great staff, very accommodating. This is an older hotel, but it is updated and clean as a whistle. Everyone was very welcoming, from the Desk Staff to the Breakfast Attendants to the Evening Reception Attendant. Vanessa was especially helpful, as was the rest of the Front Desk. A-1 all the way.

There is only one computer in the Business Center, which was busy in the evenings. A couple more would have been nice.

Room Tip: Ask for a room on the backside, the 410 is noisy 24-7!!
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  • Stayed November 2012, traveled on business
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Genaralmanager19, General Manager at Residence Inn San Antonio Airport, responded to this review, November 15, 2012
Thank you so much for your kinds words regarding the hotel. I will ensure my staff is aware and recognized!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Denver
Senior Contributor
45 reviews 45 reviews
4 hotel reviews
Reviews in 11 cities Reviews in 11 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed October 9, 2012

This was one of the best weekend values I have ever experienced. We had a 2 room suite. Front Desk service was excellent, very good breakfast, pool, hot tub, tennis court, basketball. Yes, the planes were noisy and distracting.

  • Stayed September 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Genaralmanager19, General Manager at Residence Inn San Antonio Airport, responded to this review, October 17, 2012
Thank you so much for writing a review and giving positive feedback. Sharing positive reviews with the staff of the hotel is always a pleasure!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Austin, TX
Top Contributor
121 reviews 121 reviews
43 hotel reviews
Reviews in 26 cities Reviews in 26 cities
55 helpful votes 55 helpful votes
5 of 5 stars Reviewed September 30, 2012

We recently stayed here as we were in town for my daughter's softball tournament. We loved our 2 bedroom suite so much that we decided to stay an extra night. The check-in clerk was fantastic and really good with kids. She let my son pick the floor of our room and my daughter pick whether it faced the parking lot or pool, lol. So, we wound up with a lovely room on the 3rd floor overlooking the pool/sport court.

This is one of the best designed Residence Inns that I've seen. All of the amenities are in the middle instead of on the side, so a lot of the rooms overlook the pool/courtyard. It's a very peaceful view.

Breakfast was good and I liked that they had fresh yogurt in cups. The coffee could be a little stronger, but I like my coffee a little stronger than most.

The rooms were clean and well-maintained. The complimentary popcorn in the room was an extra touch. One last thing - this hotel actually has wine and alcohol on the premises available for purchase which we generally have not seen at most Residence Inns. It was great to have that one hand for the adults after a long day at the field.

Room Tip: Ask for a room overlooking the courtyard/pool area.
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  • Stayed September 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
East Mids
Top Contributor
185 reviews 185 reviews
76 hotel reviews
Reviews in 102 cities Reviews in 102 cities
81 helpful votes 81 helpful votes
4 of 5 stars Reviewed September 21, 2012

The clue should have been “Airport”, aircraft noise from early morning was not good. The hotel itself was extremely clean and well-maintained, internally and externally, we had a suite between four of us which was excellent value and provided a good base for tourism. The rooms were a good size but the ice maker in the freezer did not work, the front desk gave us a bag of ice but the ice maker was never repaired.
The staff was without exception friendly and helpful and could not be faulted, the breakfast was OK and the usual standard with a good range but given that the hotel is for longer stays it would have been nice to have a variety instead of scrambled eggs and sausage patties every day.
Overall it was good stay. San Antonio and surroundings was excellent do not miss Fredericksburg, the Alamo and the Mission Trail

Good Base for seeing San Antonio.

  • Stayed September 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Residence Inn San Antonio Airport

Address: 1014 NE Loop 410, San Antonio, TX 78209
Location: United States > Texas > San Antonio > Oak Park / Northwood , Uptown Broadway
Amenities:
Business Center with Internet Access Free Breakfast Kitchenette Shuttle Bus service Wheelchair access Airport Transportation
Hotel Style:
#88 Business Hotel in San Antonio
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Residence Inn San Antonio Airport 3*
Number of rooms: 120
Reservation Options:
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Also Known As:
Residence Inn San Antonio Airport Hotel San Antonio
San Antonio Residence Inn

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