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“Decent hotel typical of Courtyards” 4 of 5 stars
Review of Courtyard by Marriott San Antonio Downtown/Market Square

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Courtyard by Marriott San Antonio Downtown/Market Square
3.0 of 5 Hotel   |   600 Santa Rosa South, San Antonio, TX 78204 (Avenida Guadalupe)   |  
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Ranked #102 of 352 Hotels in San Antonio
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
“Decent hotel typical of Courtyards”
4 of 5 stars Reviewed July 21, 2014

Nothing spectacular, but nothing atrocious either. I stayed here for about 5 months while working south of San Antonio, and felt very much welcomed by staff. It was my second home. My colleagues and I loved the happy hours where we could socialize and have free wine, beer and light eats. Again, nothing fancy, but it really helps to set it above other chains.

Compared to other hotel I have "lived" in, the really did a good job at keeping track of my reservations, and making sure to always have a room ready when I arrived, and usually I could get the same room each time. It is an older hotel, although they keep it up pretty nice, it can get a little musty.

I did have one incident where I went to my car one morning to find it was broken in to. The window was smashed. (Luckily I had nothing of value inside!) Management stayed with me while I waited for the police to arrive, do their report, and clean it up. They couldn't really do anything about it, but were really nice and apologetic for the situation. It's just a matter of the parking lot not being gates, and the proximity to downtown. Not really the safest city in the world, and you just have to take your chances I guess. (Found out later that "kids" often walk through the parking lot to cut through from neighborhood to downtown and back.)

All in all a nice motel, just be careful after dark.

Room Tip: Try to get off the main block of rooms where people pass by for the lobby, lounge and elevators. It...
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  • Stayed August 2013, traveled on business
    • 4 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kristin S, Director of Sales at Courtyard by Marriott San Antonio Downtown/Market Square, responded to this review, July 22, 2014
Home away from home! We like the sound of that. You felt like family to us as well and we miss seeing your smiling face. Thank you for the compliments; they are greatly appreciated. We hope to see you again soon!
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166 reviews from our community

Traveler rating
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    64
    36
    9
    8
See reviews for
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (35)
Date | Rating
  • English first
  • German first
  • Portuguese first
  • Spanish first
  • Any
English first
Houston
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed July 20, 2014

It was the perfect location with free parking and without the hassle of traffic. The location was waking distance to the Market Square and minutes away to the River Walk in the car. Plus, clean room and friendly staff. I would recommend to others.

Stayed July 2014
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kristin S, Director of Sales at Courtyard by Marriott San Antonio Downtown/Market Square, responded to this review, July 22, 2014
We are elated that your recent stay went so well! Our proximity to Market Square and the Riverwalk combined with our complimentary parking and wi-fi allows us to focus on taking care of our guests. Thank you for taking the time to let others know about your enjoyable stay. We look forward to seeing you again soon!
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Coventry, United Kingdom
Contributor
14 reviews 14 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed July 13, 2014

This hotel is ideally situated close to the Riverwalk and in easy walking distance of the river walk restaurants.

The rooms were large and well kept and clear. Look out for the room the looks out over the pool - you could find yourself looking at bathers and pool dwellers all day.

Breakfast ok but expensive.

Room Tip: Avoid the rooms that look out on the pool area - people sitting in the pool can look straight into y...
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  • Stayed March 2014, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kristin S, Director of Sales at Courtyard by Marriott San Antonio Downtown/Market Square, responded to this review, July 14, 2014
Thank you for taking the time to let us know how we are doing. We are pleased to hear that you enjoyed our spacious guest rooms and noticed the pride our housekeeping staff takes in their responsibilities. I apologize that your pool view room was not to your liking. On your return visit, please contact me directly and I will be happy to ensure that your guest room one that views the city.
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Houston, Texas
Contributor
20 reviews 20 reviews
13 hotel reviews
Reviews in 14 cities Reviews in 14 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed July 7, 2014

Great hotel, great location, free parking. Even though this hotel is not ON the riverwalk. It is not far away at all....just a few blocks away. You can find reasonable parking close to the riverwalk. The hotel was nice, clean and the staff was excellent. Clean rooms & bathrooms. Room service was provided everyday.

Room Tip: I stayed in room 350....excellent location....close to elevator. We had a elevator close to us &...
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  • Stayed July 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kristin S, Director of Sales at Courtyard by Marriott San Antonio Downtown/Market Square, responded to this review, July 10, 2014
Thank you for the review! We are happy to hear that you enjoyed your stay. Our complimentary parking is a big hit with our guests and most people love that we are a $5 cab ride away from the heart of the Riverwalk. That sure beats paying for parking anywhere else! Our will pass your gracious comments on to our experienced staff! They work hard for all of our guests! We look forward to seeing you again soon!
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Mesquite, Texas
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 29, 2014

My boyfriend and I stayed here one night, Father's Day weekend. The staff was polite and helpful. The lady that checked us in was extremely nice, great customer service! The room was clean and the bed was comfortable. We enjoyed everything and would definitely stay again and would reccomend this hotel to others. Great place, great price!

  • Stayed June 2014
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kristin S, Director of Sales at Courtyard by Marriott San Antonio Downtown/Market Square, responded to this review, June 30, 2014
Thank you for spending a special weekend with us. We take great pride in keeping our guests comfortable and happy; your experience is important to us! We're happy to know that you enjoyed your stay and look forward to seeing you again.
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AblTX
Contributor
16 reviews 16 reviews
7 hotel reviews
Reviews in 9 cities Reviews in 9 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed June 28, 2014

We spent 2 nights here in June while our daughter worked Warp Tour. The room was clean and the beds were comfortable, the only issue I had was with the air conditioning. It was cooling but the humidity was so high you never felt truly cooled off. The front desk personnel were extremely helpful and friendly. Also great location just over a mile to walk downtown, but remember it is extremely humid there so drink lots of water

  • Stayed June 2014, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kristin S, Director of Sales at Courtyard by Marriott San Antonio Downtown/Market Square, responded to this review, June 30, 2014
Thank you for taking the time to write a review of our hotel. We are pleased to know that you enjoyed your visit and look forward to hosting you when you travel to San Antonio in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Colorado Springs, Colorado
Contributor
13 reviews 13 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed June 19, 2014

I guess it would be fun to stay right on the Riverwalk, but this hotel is close enough. Just south of the main Riverwalk area, very EASY in-and-out, plenty of surface parking, convenient to major highways. Close enough to downtown to be convenient but a few blocks away so it's quiet. Everything comfortable and clean. Pool looked inviting but I was too busy to give it a try.

Room Tip: I stayed on south side of building, away from downtown, maybe that helped make it quieter?
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  • Stayed June 2014, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kristin S, Director of Sales at Courtyard by Marriott San Antonio Downtown/Market Square, responded to this review, June 26, 2014
We are so pleased to hear that you enjoyed your stay at our hotel. Our complimentary parking in Downtown San Antonio is just one of the many amenities that our guests enjoy; hopefully you will have time to take advantage our our pool and whirlpool during your next stay. Thank you for your kind words. We look forward to seeing you again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Courtyard by Marriott San Antonio Downtown/Market Square

Address: 600 Santa Rosa South, San Antonio, TX 78204
Location: United States > Texas > San Antonio > Avenida Guadalupe
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#84 Family Hotel in San Antonio
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard by Marriott San Antonio Downtown/Market Square 3*
Number of rooms: 149
Reservation Options:
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Also Known As:
Courtyard By Marriott San Antonio Downtown/Market Square Hotel San Antonio
Courtyard San Antonio Downtown
San Antonio Courtyard
San Antonio Marriott

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