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“Fabulous” 5 of 5 stars
Review of Fairfield Inn San Antonio Downtown/Market Square

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Fairfield Inn San Antonio Downtown/Market Square
2.5 of 5 Hotel   |   620 South Santa Rosa, San Antonio, TX 78204 (Avenida Guadalupe)   |  
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Ranked #104 of 347 hotels in San Antonio
GreenLeadersBronze level
Knysna, South Africa
Senior Contributor
31 reviews 31 reviews
20 hotel reviews
Reviews in 22 cities Reviews in 22 cities
31 helpful votes 31 helpful votes
“Fabulous”
5 of 5 stars Reviewed April 25, 2013 via mobile

The hotel was refurbished a short while ago and it is crispy new! The staff is super friendly and helpfull, especially Niya. She could not stop trying to make our stay as pleasant as possible. We were so impressed with her and San Antonio that we decided to extend our stay.
Very well appointed rooms and the beds super comfortable!
Good variety of breakfast goodies. Free coffee all day, apples and bananas available all day.
What a lovely place, surely recomendable.

  • Stayed April 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Andrew C, Manager at Fairfield Inn San Antonio Downtown/Market Square, responded to this review, April 30, 2013
Thank you for taking the time to write such a nice review of our hotel. It is always a pleasure to read about our guests enjoying both the hotel and it's staff. We hope to see you again next time you are in San Antonio!
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130 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
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English first
Rocky Hill, Connecticut
Top Contributor
231 reviews 231 reviews
46 hotel reviews
Reviews in 113 cities Reviews in 113 cities
58 helpful votes 58 helpful votes
4 of 5 stars Reviewed April 25, 2013 via mobile

At first we were not impressed with the area hotel was located in, but it was a safe area, and just a short walk to the Market shopping district. Hotel needs some modern touches. We took a room across from the elevator, that chimed all night. Good location for travel to attractions, especially the Mission Trail.

  • Stayed April 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Andrew C, Manager at Fairfield Inn San Antonio Downtown/Market Square, responded to this review, April 30, 2013
Thank you for taking the time to write a review of our hotel. We are glad that you were able to enjoy your time at our hotel. We hope to see you again the next time you are in the Alamo city!
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Green Bay, Wisconsin
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 23, 2013

Very clean hotel with friendly and helpful staff. Breakfast is included and they have a nice variety of items to choose from. Close to Market Square, but a long walk to downtown/Alamo/Riverwalk. Beds are very comfortable too.

  • Stayed April 2013, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Andrew C, Manager at Fairfield Inn San Antonio Downtown/Market Square, responded to this review, April 30, 2013
Thank you for reviewing our hotel. It's nice to know that you were able to enjoy your stay with us. We hope we can see you again in the future!
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El Paso, Texas
1 review
5 of 5 stars Reviewed April 16, 2013

I sent 17 students with 4 chaperones to the State science fair on March 27th - 29th. I needed a safe hotel that could accommodate the students and chaperones. Fairfield Inn was wonderful. I was able to book the 14 rooms through Alexandra Singer. She handles the large groups for the hotels under the Marriott chain near the Market Square. My large group arrived at the hotel and registration went very smoothly. Ms. Singer gave my chaperones thank you cards for staying at the Fairfield. She was there at registration to ensure a smooth transition. The rooms were neat and clean. My students thought the best part of their stay was the awesome breakfast. They had an excellent stay at the Fairfield. I will definitely book again at this hotel.

  • Stayed March 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Andrew C, Manager at Fairfield Inn San Antonio Downtown/Market Square, responded to this review, April 18, 2013
Thank you for staying at our hotel, and taking the time to write a review. It was a pleasure having your group with us, and we glad everyone was able to enjoy the time spent at the hotel. We would love to have you stay with us again next time you find yourselves back in San Antonio!
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Ontario
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 10, 2013

We had a lovely one week stay here. Jennifer the breakfast attendant was friendly and helpful while stocking and cleaning the breakfast room. Fresh milk, yogurt and fruit cup were welcome additions to the usual breakfast fare. A hearty breakfast meant that we maximized our visits to local attractions. Niya the front desk supervisor was friendly and informative. Not once were we directed to the tourist traps on the Riverwalk when we asked for suggestions. The location is perfect - five bus routes literally on the same block gets you to Seaworld, the Zoo, Pearl Brewery, Northgate Mall, At&T Center. Also located within walking distance (ten minutes or less) to the Alamo area, Market Square, King William area, South Town and Main Square. Free wifi, laundry facilities on site, flat screen TV, microwave and fridge, did I mention free?

We are recommending this location to our friends and family.

  • Stayed April 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Andrew C, Manager at Fairfield Inn San Antonio Downtown/Market Square, responded to this review, April 11, 2013
Thank you for taking the time to write a review of our hotel. We are very glad you were able to take advantage of all the great features our hotel has to provide. We will make sure our staff gets the chance to read the nice comments you have posted about them. Thank you again for staying, and we hope to see you again in the future!
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Minnesota
Top Contributor
50 reviews 50 reviews
19 hotel reviews
Reviews in 32 cities Reviews in 32 cities
60 helpful votes 60 helpful votes
4 of 5 stars Reviewed April 6, 2013

My daughters and I stayed here for 4 nights and found it to be exactly what we wanted and needed, a hotel that fit the budget, had a plentiful breakfast (with staff that kept the breakfast area clean and refilled with a smile on their face ALL the time!), a large clean room with a refrigerator and microwave, a short walk of a few blocks to Market Square where we were able to get the trolley to the River Walk area. The desk clerks were very helpful and friendly along with giving us advise about the area. Walking to the King William historic homes area is easy also. Everything seemed to be updated from the bedding, to the furniture, to the carpet. It was our first time to San Antonio and we had a wonderful stay, with this hotel helping to make it so. Thank you Fairfield Inn and Suites!

Room Tip: We had a suite which had a king bed in a semi separate area and a pull out sofa in another area...
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  • Stayed March 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Andrew C, Manager at Fairfield Inn San Antonio Downtown/Market Square, responded to this review, April 11, 2013
We appreciate you taking the time to write a review of our hotel. We are pleased you were able to enjoy our hotel's location, newly renovated rooms, and our staff during your stay. We hope to see you again next time you find yourself in San Antonio!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Waco, Texas
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed March 26, 2013

My husband and I were upgraded to a larger room at no additional charge when we checked in. The room was spacious, clean and the bed was comfortable. The room had two TVs ,king bed, sofa with a pull out bed ,microwave,coffee maker, and small fridge. The desk clerks were all very helpful and friendly. The room was located right across from the one working elevator in the building on the third floor. This was noisy until about 10:00 pm and noisy in the morning when people were going to breakfast. A decent continental breakfast with coffee available all of the time. However, if you want to eat breakfast you need to get their early as it gets very crowded and with the crowd there are fewer breakfast items to eat. There was only one working elevator in the building and the custodial and maintenance staff also used this elevator. The elevator was very very slow and my husband and I used the stairs about half of the time. We observed others do the same. The workout room had one elliptical, one treadmill , a few free weights and was very small. The pool was great as it was located inside. My husband and I took the trolley and bus to the riverwalk. It would take about 20 minutes to get to the riverwalk on the trolley and the wait for the trolley or bus could be 10-15 minutes.

Room Tip: Try to get a room not located near the one elevator.
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  • Stayed March 2013, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Andrew C, Manager at Fairfield Inn San Antonio Downtown/Market Square, responded to this review, March 28, 2013
Thank you for taking the time to review our hotel. We always appreciate any feedback both positive and negative. We are currently working on ways to improve both our breakfast area and elevator, so that they aren't inconvenient for our guests. We hope next time you are in San Antonio you can stay with us again!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Fairfield Inn San Antonio Downtown/Market Square

Also Known As:
Fairfield Inn San Antonio Downtown/Market Square Hotel San Antonio
Fairfield Inn San Antonio Downtown/Market Square Hotel
Fairfield Inn Market Square
Fairfield Inn San Antonio
Fairfield San Antonio
San Antonio Fairfield
San Antonio Fairfield Inn
Address: 620 South Santa Rosa, San Antonio, TX 78204
Phone Number:
Location: United States > Texas > San Antonio > Avenida Guadalupe
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
#6 Green Hotel in San Antonio
#78 Business Hotel in San Antonio
#84 Family Hotel in San Antonio
#104 Top resorts Hotel in San Antonio
#104 Luxury Hotel in San Antonio
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Fairfield Inn San Antonio Downtown/Market Square 2.5*
Official Description (provided by the hotel):
The newly-renovated Fairfield Inn & Suites San Antonio Downtown is located off I-10/35 at the Durango, making Sea World, Six Flags, the Alamo, and the metropolitan area easily accessible. It is also a short walk to the Mexican-styled Market Square and just a trolley ride from the Riverwalk or a walk through the Alamo. This market square hotel features a redesigned lobby with lounge seating, 24-hour market, fitness center and indoor pool. Start your day off right with a free breakfast buffet each morning. Guestrooms feature Marriott luxury bedding, workspace with free WiFi and ergonomic chair and 32" flat-screen TV with free HBO. ... more   less 
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