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“Good accommodations at a reasonable price” 4 of 5 stars
Review of Fairfield Inn San Antonio Downtown/Market Square

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Fairfield Inn San Antonio Downtown/Market Square
2.5 of 5 Hotel   |   620 South Santa Rosa, San Antonio, TX 78204 (Avenida Guadalupe)   |  
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Ranked #90 of 352 Hotels in San Antonio
Contributor
17 reviews 17 reviews
4 hotel reviews
Reviews in 13 cities Reviews in 13 cities
8 helpful votes 8 helpful votes
“Good accommodations at a reasonable price”
4 of 5 stars Reviewed January 18, 2013 via mobile

My husband and I stayed at this hotel in October of 2012. Didn't want to pay the price to have a room looking at the canal. The location of the Fairfield was great. An easy walk to the Alamo, the Riverwalk and shopping.The rooms are basic and cleam for the most part. Breakfast was adequate and for the most part the hotel was quiet. The staff was friendly and accomodating (we stored our luggage after check out so that we could explore a little more). The staff was not, however, at all knowledgeable about the area and tourist attractions. Do your homework ahead of time or take the short walk to the visitor bureau. If you are looking for a reasonablely priced room within walking. distance of Riverwalk and the Alamo, you can't go wrong here.

  • Stayed October 2012
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Andrew C, Manager at Fairfield Inn San Antonio Downtown/Market Square, responded to this review, March 21, 2013
Thank you for taking the time to write a review of our hotel. We always appreciate any comments both positive and negative. We have ongoing training with our staff, which includes expanding our knowledge of the downtown area. So, if you find yourself back in San Antonio, we would love to have you stay with us again and put us to the test!
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159 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (33)
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spain
Top Contributor
363 reviews 363 reviews
88 hotel reviews
Reviews in 121 cities Reviews in 121 cities
168 helpful votes 168 helpful votes
3 of 5 stars Reviewed December 27, 2012

I had booked and prepaid for our 3 night stay.
I would not have stayed if I had known about the building works.The whole place was like a building site meets a second hand furniture sales room.
The staff were great and did their best to keep the guests happy but fro 8 in the morning right through the day banging and crashing was going on.On the second morning when we were heading out to go down town all of the old furniture including old mattresses were being stacked at the main entrance side for collection---not what I had hoped to see at my hotel.
I think they should have informed those of us who had booked and really closed the hotel while the main work was happening.
That said, it was in a good location, good breakfast , will be good parking when all of the builders vehicles have gone and again well done to the staff.

  • Stayed December 2012, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Andrew C, Manager at Fairfield Inn San Antonio Downtown/Market Square, responded to this review, March 19, 2013
Thank you for taking the time to review our hotel. We apologize for the inconveniences caused by our renovation. It was a trying time for both our staff and our guests, and are very happy to have it completed. Next time you find yourself back in San Antonio, we would love to have you stay with us again and try the finished product for yourself!
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Atlanta
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed December 13, 2012

This Fairfield Inn is a gem of a hotel conveniently located 3 blocks away for the Market Square in San Antonio. The staff is one of the friendliest and cheerful we have come across in the Marriott hotel system. The hotel is going through a bit of a needed renovation but everyone there does their utmost to keep it from effecting your stay. We find this area to be a great starting point for your visit to SA. The city trolley and bus stop is a 2 minute walk from the hotel. The public transport is the best way to see the city. It was nice visiting the Riverwalk however on the weekends it gets so crazy and noisy that the refuge of the Market Square area is much appreciated.

  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Andrew C, Manager at Fairfield Inn San Antonio Downtown/Market Square, responded to this review, March 26, 2013
Thank you for taking the time to write a review of our hotel. It is always nice to hear about our guests enjoying their stay with us. We have completed our renovation, and would love to have you stay with us again and try out the new rooms!
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St. Petersburg, Florida
Top Contributor
760 reviews 760 reviews
86 hotel reviews
Reviews in 164 cities Reviews in 164 cities
213 helpful votes 213 helpful votes
4 of 5 stars Reviewed December 13, 2012

This was a good choice for us while in San Antonio for a visit. The place was being renovated while we were there, but the management did a wonderful job accommodating all the customers. Breakfast is served each day and we found the room clean and comfortable and the staff very helpful. We were very close to all the attractions and the places we were visiting with easy access to all the highways. Best part - no charge for parking and close to the Market Square area.

  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Andrew C, Manager at Fairfield Inn San Antonio Downtown/Market Square, responded to this review, March 26, 2013
Thank you for taking the time to review our hotel. We are very pleased that you were able to enjoy your time with us. As of mid February, we have completed our renovation. We would love to have you stay with us again in the future and try to the finished product!
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Longview, Texas
Top Contributor
130 reviews 130 reviews
17 hotel reviews
Reviews in 30 cities Reviews in 30 cities
87 helpful votes 87 helpful votes
3 of 5 stars Reviewed November 4, 2012

This is the first time we've stayed in this location, having stayed all around SA in the last 10 years, but we wanted to be close to my son who lives in Southtown and swore off the Courtyard until they rehabed their rooms. We were somewhat turned off by the small lobby and dim corridors, being accustomed to Springhill and Courtyard size and style, but the room(king suite with sitting area) was just fine for us. The bed was a comfortable as any Marriott property we've stayed in, and the breakfast was above par with hot sandwiches, 3 styles of waffles, oatmeal, and a great array of condiments to customize your meal. It comes down to "will we return?" I say yes, but Mrs. wants to see when the Courtyard is due a makeover. One suggestion, try to stay when Marriott offers reduced weekend rates, you have to sign up tp get them, but it will save you 20%.

Stayed November 2012, traveled with family
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Andrew C, Manager at Fairfield Inn San Antonio Downtown/Market Square, responded to this review, March 21, 2013
Thank you for taking the time to review our hotel. We are pleased to hear you were able to enjoy your room as well as our breakfast. We just finished remodling the hotel in February, which included upgrading our corridor lights. We would love to have you stay with us again next time you are in San Antonio, and try our newly renovated rooms!
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Small Town USA
Contributor
15 reviews 15 reviews
8 hotel reviews
Reviews in 6 cities Reviews in 6 cities
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed September 2, 2012

My husband and I wanted a weekend for our 5th wedding anniversary. We chose the Fairfield due to the proximity to downtown and other locations we planned to visit. Overall we were pleased with our little vacation here but there were a few minor situations.

Our room was the king bed with whirlpool tub. Upon check-in we met with Patty, who was EXTREMELY helpful and sweet. Staff here (although we didn't see many) were also pleasant and had smiles.

The room itself was fine. The whirlpool states on the website big enough for 4 adults. However we both found that it was just big enough for the 2 of us with some room to spare. We were disappointed though to find no refrigerator/microwave. You would think in this type of suite there would be.

Breakfast was free and standard. I am a stickler for dates and I found that the milk had expired 2 days before. My husband told the hostess who apologized profusely and immediately replaced the milk.

Parking is free. Actually one of the very few downtown hotels to provide free parking. Should you go out, we would HIGHLY suggest though not to come back to late in the evening. We had to park clear cross to the other hotel in the back. And then there wasn't many spaces. I think many people take advantage of the free parking and just hop on the bus to downtown.

All in all, our stay was nice. Is the hotel great? We have honestly stayed at better places. However it did fit our needs and we would not hesitate to come back again.

  • Stayed September 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Adriana V, Director of Sales at Fairfield Inn San Antonio Downtown/Market Square, responded to this review, September 4, 2012
Thank you for the review! We appreciate hearing all feedback! We will investigate the dates on our breakfast items, thank you for bringing it to our attention. The free parking is one our highlights, and towards the end of the night the spots begin to fill. During city events we do monitor the parking. Thank you again for your response, and we hope to see you on your next trip to San Antonio!
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La Habra, California
Top Contributor
175 reviews 175 reviews
38 hotel reviews
Reviews in 76 cities Reviews in 76 cities
138 helpful votes 138 helpful votes
3 of 5 stars Reviewed August 27, 2012

I stay in Marriott family hotels often - and one of my biggest pet-peeves is the inconsistency of hotels being updated. This Fairfield is not updated and feels dirty.

What I always love about Fairfield is the free breakfast, free wi-fi, and limited snack offering.

I was updated to a suite - which includes a couch, 2nd TV, Microwave, and refrig - all of which I did not need. A more up to date environment would have been better.

This trip was for business at the convention center - I was less interested in the tourist aspect.

  • Stayed August 2012, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Adriana V, Director of Sales at Fairfield Inn San Antonio Downtown/Market Square, responded to this review, September 4, 2012
Thank you for the review of our property. We take into consideration both positive and negative reviews. We are excited to be going through a renovation beginning November this year! We do hope once we have completed our full renovation you will give another chance. Thank you again, and we hope to see you next year!
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Additional Information about Fairfield Inn San Antonio Downtown/Market Square

Address: 620 South Santa Rosa, San Antonio, TX 78204
Location: United States > Texas > San Antonio > Avenida Guadalupe
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
#66 Family Hotel in San Antonio
#81 Business Hotel in San Antonio
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Fairfield Inn San Antonio Downtown/Market Square 2.5*
Number of rooms: 110
Official Description (provided by the hotel):
The newly-renovated Fairfield Inn & Suites San Antonio Downtown is located off I-10/35 at the Durango, making Sea World, Six Flags, the Alamo, and the metropolitan area easily accessible. It is also a short walk to the Mexican-styled Market Square and just a trolley ride from the Riverwalk or a walk through the Alamo. This market square hotel features a redesigned lobby with lounge seating, 24-hour market, fitness center and indoor pool. Start your day off right with a free breakfast buffet each morning. Guestrooms feature Marriott luxury bedding, workspace with free WiFi and ergonomic chair and 32" flat-screen TV with free HBO. ... more   less 
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Also Known As:
Fairfield Inn San Antonio Downtown/Market Square Hotel San Antonio
Fairfield Inn Market Square
Fairfield San Antonio
San Antonio Fairfield Inn

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