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Hotel Indigo San Antonio Riverwalk: Traveler Reviews

3.0 of 5
830 N. St. Mary's Street, San Antonio, TX 78205 (Formerly Hawthorn Inn & Suites)
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Hotel Indigo San Antonio Riverwalk
Ranked #104 of 343 hotels in San Antonio
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252 reviews from our community

Traveler rating
    77
    93
    48
    19
    15
See reviews for
Families
64
 
Couples
78
 
Solo
8
 
Business
44
 
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Carmel Valley, California
Contributor
12 reviews 12 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
“Great place to stay in a great place to visit”
5 of 5 stars Reviewed December 8, 2012

Fantastic Riverwalk location. Great Spanish style outside and modern inside. Our room had a great rain shower, but no bathtub, also a Keurig coffee maker. Bridges Restaurant had limited menu (December), but food was great and there’s a counter for coffee, breakfast items, take-out. Can eat inside or on terrace overlooking Riverwalk. We stayed an extra night because of cheap rate and how great it is in San Antonio. December is a perfect time: quiet, Xmas lights and luminaries are wondrous. Not to be missed!

Room Tip: Rooms overlooking Riverwalk have the best views,
See more room tips
  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
Ask Robin S about Hotel Indigo San Antonio Riverwalk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RWIndigo, Front Office Manager at Hotel Indigo San Antonio Riverwalk, responded to this review
December 11, 2012
Thank you for taking the time to share your feedback. I will be sharing your kind words to the entire staff. Thank you for choosing to stay with us.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Prairie Village, Kansas
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
8 helpful votes 8 helpful votes
“Lovely hotel - loved our visit”
5 of 5 stars Reviewed December 8, 2012

A friend and I stayed here and had a wonderful time. The parking is not ideal, but we like walking so we simply parked our car and didn't get in it again until we checked out two days later. The hotel is on the quiet part of the River Walk - which we prefer to the louder main part. We exited the back of the hotel every day, and walked the River Walk to the Alamo, all over downtown and even to the King William residential area. The hotel stairway to the River Walk is beautiful - and beautifully landscaped.

The staff was pleasant and helpful - housekeepers, maintenance men, and front desk clerks. The front desk gave us wonderful recommendations for restaurants - ones we probably would not have found on our own.

The hotel is beautiful, fresh and clean. The shower was up to date - with very high shower head so that a tall person could easily shower. I liked that the hallways were wide and there were sitting areas in the hallway, so that if I wanted to read while my friend slept, I could take my book and computer to the sitting area and not disturb my friend.

We really liked the hotel - I'd love to stay here again.

  • Stayed December 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RWIndigo, Front Office Manager at Hotel Indigo San Antonio Riverwalk, responded to this review
December 11, 2012
We are glad to hear about the wonderful stay you had. I’m glad that our staff took great care of you, and was able to point out some of our local gems we have on the Riverwalk. Take care, and hope to see you again soon.
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Boston, Massachusetts
Senior Contributor
41 reviews 41 reviews
23 hotel reviews
Reviews in 16 cities Reviews in 16 cities
34 helpful votes 34 helpful votes
“Last minute find on Hotel Tonight”
4 of 5 stars Reviewed December 8, 2012

I booked the Hotel Indigo on a last minute trip to San Antonio. The price was excellent ($57) per night. The hotel was easy to find, right off I10. Easy check-in with a super nice clerk at 1:00am. The room was very clean and full of nice bath amenities. The bed was comfortable and had nice linens. The bathroom had a large, walk-in shower and soft towels.

The room itself was very large and comfortable. I only stayed one night, but I would definitely recommend this hotel for an extended stay.

I didn't eat or drink anything, but the restaurant and bar area looked very nice.

  • Stayed November 2012
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Runnergirl89 about Hotel Indigo San Antonio Riverwalk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RWIndigo, Front Office Manager at Hotel Indigo San Antonio Riverwalk, responded to this review
December 11, 2012
Happy to hear that your short trip with us was a great one. Please make sure to come and see us again soon so you can enjoy all we have to offer.
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Harlingen, Texas
Contributor
12 reviews 12 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
“Short Business Trip”
5 of 5 stars Reviewed December 7, 2012

I was in town for a short business trip 12/4-12/5 and stayed with some colleagues and my sister. The room (347) was clean and beautiful as was the bathroom. The beds and pillows were like fluffy clouds. There is a Keurig in the room along with a small fridge. We had a view of the Riverwalk and the pool. There was construction going on but I was not bothered by it. Every staff member I interacted with was friendly and professional - Raymond, Eric, Aprille and a young lady at the front desk in the evening who's name I didn't get. Eric helped my sister with her WiFi connection and we had a pleasant conversation with him. The hotel is about a 15 minute walk from the main part of the Riverwalk. It was a relaxing and scenic walk. Breakfast in the morning was delicious - made to order omelet with potatoes. I would definitely return to this hotel.

  • Stayed December 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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See 3 more reviews by Leanne A for San Antonio
Ask Leanne A about Hotel Indigo San Antonio Riverwalk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RWIndigo, Front Office Manager at Hotel Indigo San Antonio Riverwalk, responded to this review
December 11, 2012
It was wonderful to hear about your stay. I am so happy our staff took great care of you. They are truly the heart and soul of our hotel. Please be sure to come and see us again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Indiana
Senior Contributor
27 reviews 27 reviews
5 hotel reviews
Reviews in 18 cities Reviews in 18 cities
11 helpful votes 11 helpful votes
“Great price and location”
4 of 5 stars Reviewed December 3, 2012

We were passing thru town and found this hotel listed on a last minute booking site. The price and location were perfect. The man at the desk helped to make sure our booking went thru and was very helpful and friendly. Our room was clean, roomy and modern. Being on the river walk is really nice. Very safe and lots of restaurants and bars. We did have breakfast. The service was fine and the food was average hotel food. The parking is across the street and guarded at night. We would stay at another Hotel Indigo in the future.

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Anne4066 about Hotel Indigo San Antonio Riverwalk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RWIndigo, Front Office Manager at Hotel Indigo San Antonio Riverwalk, responded to this review
December 11, 2012
Great to hear about your stay. Glad you enjoyed the amenities. With over 30 Hotel Indigos to choose from, hoping we will stay your favorite.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel Indigo San Antonio Riverwalk

Also Known As:
Hawthorn Suites San Antonio
San Antonio Hawthorn Suites
Address: 830 N. St. Mary's Street, San Antonio, TX 78205 (Formerly Hawthorn Inn & Suites)
Phone Number:
Region: United States > Texas > San Antonio
Amenities:
Bar/Lounge Business Center Fitness Center Free High-Speed Internet Pets Allowed Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#14 Romantic Hotels in San Antonio
#79 Business Hotels in San Antonio
Price Range: $$
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
Welcome the Hotel Indigo San Antonio Riverwalk, an intriguing branded boutique hotel delivering peace and renewal to people who are tired of mundane cookie-cutter hotels. Meandering along the threshold of the Riverwalk in the downtown area you will find yourself close by the Museum of Art, Alamo, El Mercado, Southwest School of Arts & Crafts, Rivercenter Mall, Henry B. Gonzales Convention Center, Alamodome, Municipal Auditorium, and Majestic Theater. Local businesses include AT&T, Baptist Hospital, Methodist Healthcare Systems, Fort Sam Houston, Brooke Army Medical Center, Kelly USA, and Lackland AFB. Imagine a 100% smoke free, sophisticated boutique hotel, whose focus is delivering guest peace, serenity and renewal. Experience true Texas hospitality at this jewel just a short stroll to restaurants and bars. Hotel Indigo offers a blend of modern contemporary living with the best in hotel hospitality. Curl up in our over-sized beds with plush bedding, duvets, pillow shams and fluffy pillows. Complimentary WiFi is at your fingertips. Relax and enjoy our Bridges Bar & Bistro for cutting edge cuisine or grab a latte where we proudly brew coffee from a local company. The Hotel Indigo San Antonio Riverwalk has been designed as an oasis for travelers who yearn for an escape from the common hotel, but still need the convenience of a fitness center, pool and restaurant. ... more   less 
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Hotel Indigo San Antonio Riverwalk
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