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“Worst hotel ever!!!!!” 1 of 5 stars
Review of Americas Best Value Inn - San Antonio / Downtown

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Americas Best Value Inn - San Antonio / Downtown
2.0 of 5 Hotel   |   1122 South Laredo Street, San Antonio, TX 78204 (Formerly Howard Johnson San Antonio Downtown)   |  
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Ranked #319 of 352 Hotels in San Antonio
1 review
1 helpful vote 1 helpful vote
“Worst hotel ever!!!!!”
1 of 5 stars Reviewed 1 week ago via mobile

Run please run away from this hotel....first we found roaches in the room and when we got to sleep the worst thing happen..... BED BUGS..... We didn't sleep, my whole body was cover in bugs bite, I went to the front desk at 3 am to complain and they gave another key for another awful, horrible, horrible bedroom I preferred to stay in my room and in the morning I went to talk to the manager , and the guy have a really bad attitude, he didn't apologizes and I didn't receive any compensation. I cancel the following night and look for a nicer and cleaner hotel....... Please don't try to save money booking for this hotel, I learned in the hard way. Don't make my same mistakes .

Stayed April 2015, traveled as a couple
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10 reviews from our community

Traveler rating
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    1
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    8
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    2 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2 of 5 stars
Traveler tips help you choose the right room.   Room tips (3)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
Rockport, Texas
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago

I looked at the photos on Priceline, they certantly weren't taken here! Only 2 very small towels, no coffee maker, hair dryer,toilet paper holder fell off, toilet was leaking on floor, no fridge, microwave or telephone. The sheets were stained, dog hair on the carpet, I really didn't want to take my shoes off and NO way was I getting in that shower!!! We didn't know that Fiesta was going on so our choices were limited. Great place if your a crackhead!

  • Stayed April 2015, traveled as a couple
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
1 of 5 stars Reviewed 1 week ago

Rooms were under construction and we were given rooms that were not ready, 2 towels only in the room. No Bathroom Fan. Construction debree on the floor. Toilet flapper valve leaked and ran all night. Owners tried to enter the room during the night using their master key, door latch prevented them from entering. This was not advertised as a motel that was under construction Hotels.com gave us a hard time trying to cancel the 3 day reservation after we had enough after the first night..Rooms were not made even after 6:00 the next day. They then offered other rooms when we wanted to leave.

Room Tip: Hotel manager is not very customer oriented
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  • Stayed April 2015, traveled with friends
    • 1 of 5 stars Value
    • 1 of 5 stars Rooms
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shelby Township, MI
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
1 of 5 stars Reviewed 1 week ago

Have never stayed at a hotel in such need of repair. Nothing good to say....almost slept in the car instead of room for the one night stop. Paint peeling off outside doors. Pool empty with only filthy rainwater. Lampshade cracking g from Sun rot and falling on the floor. Jacuzzi tub didn't work.

Room Tip: Find someplace else to stay
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  • Stayed March 2015, traveled as a couple
    • 3 of 5 stars Location
    • 1 of 5 stars Rooms
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Diego, California
Top Contributor
151 reviews 151 reviews
13 hotel reviews
Reviews in 44 cities Reviews in 44 cities
151 helpful votes 151 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Things were a bit chaotic due to them overhauling rooms, the pool, etc, but the staff was courteous, the breakfast fresh and tasty, and the online rate I got was great. Plus, it is close to the Market, Alamo, Riverwalk, etc.

There is a post office next door, so get some postcards at the Alamo and send them when you get to the hotel!

  • Stayed March 2015, traveled with friends
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Service
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1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed March 8, 2015 via mobile

If you have children do not choose this place. We have roaches all over the restroom. There is mold everywhere. There is no hot water. And management is horrible, all they say is they cant do anything!!! DO NOT GIVE THESE PEOPLE YOUR BUSINES THEY ARE GARBAGE!!!!!!!!!!!!!!

  • Stayed March 2015
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed March 2, 2015

This place is allegedly a two star motel. This is a total lie. I booked the place through expedia and didn't think much of it. When I arrived there was black mold every where, cracks in the ceiling, graffiti carved into the bed headboards, gum stuck to the mirrors, rust all over metal surfaces and a strong smell of urine. I went to the manager and asked what was up and he offered to move me to a "nicer" room. That room still had black mold (though mostly "only" confined to the bathroom ceiling, where it was everywhere), the electrical outlets didn't work and there was a hole in the wall where someone had ripped the wall safe off. Suffice it to say I moved to another hotel a block away and cancelled my reservation. The man demanded I pay for the first night despite only spending 20 minutes in that dump.

tl;dr This is a zero star roach motel, mold and graffiti and all. Avoid!

Room Tip: Call them, ask what their best room available is then put down the phone and run swiftly in the othe...
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  • Stayed March 2015, traveled on business
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Americas Best Value Inn - San Antonio / Downtown

Address: 1122 South Laredo Street, San Antonio, TX 78204 (Formerly Howard Johnson San Antonio Downtown)
Phone Number:
Location: United States > Texas > San Antonio
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #319 of 352 Hotels in San Antonio
Price Range (Based on Average Rates): $
Hotel Class:2 star — Americas Best Value Inn - San Antonio / Downtown 2*
Number of rooms: 50
Official Description (provided by the hotel):
Americas Best Value San Antonio/Downtown offers the most value for your money when staying for business, pleasure, or just passing through. We offer clean spacious rooms, a 24-hour front desk, free deluxe continental breakfast, and free Wi-Fi throughout the property. Enjoy a swim in our outdoor pool, or keep up your exercise routine at our on-site fitness center. All guest rooms include microwave, mini-fridge, coffeemaker, hairdryer, iron, ironing board, cable TV, HBO, ESPN, in-room safe, and alarm clock radio. Take advantage of our extremely comfortable beds and relax while saving money year-round with our Kids Stay Free Policy (11 and under in parent's room). For those guests that are in town on longer term corporate assignments or business trips we also offer special weekly and monthly rates, as well as direct billing options. For your convenience our hotel offers both smoking and non-smoking rooms. Pets are welcome, charges and restrictions apply. We are located a quarter mile east of I-35 South and north of South Alamo Street. We are near local attractions such as San Antonio River Walk, The Alamo, and SeaWorld San Antonio. Americas Best Value Inn San Antonio/Downtown is your best choice within the Alamo City. We offer ideal accommodations and location whether you are in town for entertainment, sightseeing, or simply passing through on your way to Houston. At Americas Best Value Inn San Antonio/Downtown our goal is to provide our guests a great experience, not just a place to stay. At Americas Best Value Inn San Antonio/Downtown, We've Got You Covered from the time you hit the road until your head hits the pillow. ... more   less 
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Also Known As:
Ramada Limited Downtown Hotel San Antonio
Ramada Hotel San Antonio
San Antonio Ramada

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