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“Lovely, large rooms - highway noise an issue” 4 of 5 stars
Review of Residence Inn San Antonio Downtown/Alamo Plaza

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Residence Inn San Antonio Downtown/Alamo Plaza
3.0 of 5 Hotel   |   425 Bonham Street, San Antonio, TX 78205 (East Side)   |  
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Free Breakfast
Ranked #11 of 350 hotels in San Antonio
Butler, Pennsylvania
Senior Contributor
26 reviews 26 reviews
9 hotel reviews
Reviews in 13 cities Reviews in 13 cities
20 helpful votes 20 helpful votes
“Lovely, large rooms - highway noise an issue”
4 of 5 stars Reviewed April 9, 2013

My mother and I stayed in the 2 bedroom 2 bath suite for an extended weekend. The room was very nice. You come into the kitchen area with a four seat table. There is also a sofa bed with a large TV in the main room. The bedrooms are off each side of the living room. Both have attached bathrooms with shower/tub combos. One bedroom is larger than the other, with a desk in it. The only issue I had was that the highway noise kept me awake the first night. The windows aren't very sound proof. The second and third night were okay. I must have adjusted to the noise. The breakfast was very good. It had scrambled eggs, waffles and sausage both weekend days. Monday morning they added potato pancakes, canadian bacon and breakfast burritos to the mix. All of the staff were very friendly. It was an easy walk to the Alamo and the Riverwalk. It was through a slightly sketchy area of town, but we never really felt unsafe. Valet was easy and quick. We would definitely stay here again.

  • Stayed April 2013, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DustySmith, General Manager at Residence Inn San Antonio Downtown/Alamo Plaza, responded to this review, April 15, 2013
Thank you for your recent review and description of our hotel and our offerings. We certainly love to see positive comments about the size our suites as well as the variety at our breakfast. You did mention highway noise was an issue and when our windows are secured and locked fully noise penetration is a somewhat rare comment. From your observation, we will be making a special effort to make certain that when the windows of our suites are in a closed and locked position that outside noise is negated. Thank you for the comment and I've got some windows to check! Please come and visit us on your next trip to San Antonio!
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326 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (69)
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English first
Fort Worth, Texas
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 8, 2013

The hotel is very clean and well maintained along with a friendly helpful staff. The breakfast was fantastic, it included fresh made waffles, eggs, sausage, cereal and much more. The location is awesome, just a 5 min walk to the Alamo and riverwalk. Parking is $24 a night, but that is right on or just a little less than all other hotels that are in the same vicinity to the Alamo. This does not effect our opinion of the hotel, but I want to mention that the pool is very small! We will stay here again when returning to San Antonio.

  • Stayed April 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DustySmith, General Manager at Residence Inn San Antonio Downtown/Alamo Plaza, responded to this review, April 9, 2013
Thank you so much for your kind review of our hotel and thank you for staying with us. We certainly appreciate you taking the time to get the word out on our great location so near all that the great city of San Antonio has to offer.
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Columbus, Ohio
Contributor
18 reviews 18 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed April 8, 2013 via mobile

A block from Alamo and two blocks from River Walk. Breakfast great. Parking pretty efficient as far as valet goes. Fridge and microwave for snacks. Clean. Fairly knowledgable staff. Friendly manager. Would stay here again.

  • Stayed March 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DustySmith, General Manager at Residence Inn San Antonio Downtown/Alamo Plaza, responded to this review, April 9, 2013
Thank you for taking the time to complete this review of our hotel and pointing our the amenities in the kitchen of our suites. All suiltes have a full sized refrigerator, dishwasher, cooktop (ovens are exclusively in our two bedroom suites), toaster, coffee maker, and most of the equipment you would need to prepare a meal (pans, dishes, etc). Additionally, there is a grill in our pool area that can be utilzed by all of our guests. Thanks again for your review and please come back and experience all that San Antonio has to offer while staying here at the Residence Inn Alamo Plaza.
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Spring, Texas
Senior Contributor
42 reviews 42 reviews
29 hotel reviews
Reviews in 18 cities Reviews in 18 cities
55 helpful votes 55 helpful votes
5 of 5 stars Reviewed April 3, 2013

First of all the location is excellent.1 block from the Alamo.. 1 1/2 blocks from Rivercenter mall. The staff was very nice coming in. Valet is $24 and that is pretty reasonable for the location. The very first thing you realize when you walk through the room door is how huge the rooms are. You have a sofa/bed combo.. The room had extra pillows, sheets and covers. We had the queen bed, what we have at home. I am sure king was available if we had requested. It had a professional desk with lights, a stove, microwave with complimentary popcorn, a large refrigerator, dishwasher, and a beautiful view. There were 2 closets. The pool is heated year round so the kids can swim in the pool day or night April. It has an adjoining jacuzzi but is not very big. The internet in the room is FREE, or included if you will. I have stayed in numerous hotels in San Antonio and this is NOT the norm there. $15 extra usually. So this was nice. Complimentary breakfast is served from 7:00 to 10:00 and the first day they had sausage, eggs, with cheese, green onions, huge bacon bits (real) waffles, cereal, fresh fruit, oatmeal, numerous pastries, cereals, a better selection than most complimentary breakfasts I thought. Second day they had cooked ham. As I said, the staff was so nice.. They made the stay worth the price of admission. We are going to stay here again, because we enjoyed staying here.

  • Stayed March 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DustySmith, General Manager at Residence Inn San Antonio Downtown/Alamo Plaza, responded to this review, April 9, 2013
Thank you for staying with us at the Residence Inn Alamo Plaza and thank you for taking the time to write a review on your stay. I am glad that we surprised you and extremely glad is was a positive surprise! Thanks for pointing out the features and amenities of our suites. Our studio, one bedroom, and queen/queen suites are all 520 square feet large (more or less) and the two bedroom suites are 890 square feet (more or less). We also thank you for all the other positive mentions. Please come back and see us on your next trip to San Antonio!
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chicago
Senior Contributor
26 reviews 26 reviews
5 hotel reviews
Reviews in 13 cities Reviews in 13 cities
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed April 3, 2013

Stayed at the hotel with our 2 kids for 2 nights for spring break. Had a room with 2 beds plus pullout. Nice sized room. Great service. The breakfast was amazing for my kids. Everything you could imagine- waffles, eggs, cereal, yogurts, oatmeal. A little disappointed by size of pool, but all other benefits made up for it.

  • Stayed April 2013
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DustySmith, General Manager at Residence Inn San Antonio Downtown/Alamo Plaza, responded to this review, August 27, 2013
Thank you for the kind review, hope to see you again next spring.
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Lansing, Michigan
Senior Contributor
23 reviews 23 reviews
5 hotel reviews
Reviews in 10 cities Reviews in 10 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed April 2, 2013

We spent a week in this hotel over Easter 2013. The staff was great - very friendly and helpful. A few amenities that would have been nice: dish soap, laundry basket, cookie sheet, night lights. Our two bedroom suite was nice, but these items would have been very helpful! Also, we requested extra blankets as the temperature was difficult to moderate and were only able to get one. One negative - the pool appears in the hotel photos to be large and it is TINY. It was a very important factor in choosing a property and it was very disappointing. The food was average, the breakfast area crowded, but we always found a seat. Location was GREAT!

Room Tip: 12th floor is quiet and has laundry. Elevators are fast!
See more room tips
  • Stayed April 2013, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DustySmith, General Manager at Residence Inn San Antonio Downtown/Alamo Plaza, responded to this review, August 27, 2013
Thank you for the kind review and we hope to host you on future stays in San Antonio.
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Santa Maria, California
Contributor
14 reviews 14 reviews
13 hotel reviews
Reviews in 11 cities Reviews in 11 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed March 31, 2013

enjoyed the reason stay at the Residence Inn. food was great, the customer service is great, location was good, overall it was wonderful stay. my only negative would be that the parking is 24 dollars a day.

  • Stayed March 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DustySmith, General Manager at Residence Inn San Antonio Downtown/Alamo Plaza, responded to this review, August 27, 2013
Thank you for the kind review. One of the biggest complaints from urban hotels is the cost factor of parking. Our goal is to make certain that everyone has a place to park and due to outside contracts, these costs are past on to our guests.
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Additional Information about Residence Inn San Antonio Downtown/Alamo Plaza

Address: 425 Bonham Street, San Antonio, TX 78205
Phone Number:
Location: United States > Texas > San Antonio > East Side
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#11 Luxury Hotel in San Antonio
#11 Top resorts Hotel in San Antonio
#12 Family Hotel in San Antonio
#12 Business Hotel in San Antonio
#39 Romantic Hotel in San Antonio
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Residence Inn San Antonio Downtown/Alamo Plaza 3*
Official Description (provided by the hotel):
San Antonio hotel. ... more   less 
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Also Known As:
Residence Inn San Antonio Downtown/Alamo Plaza Hotel San Antonio
Residence Inn Alamo Plaza
San Antonio Residence Inn

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