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“Clean, Comfortable, and Convenient” 5 of 5 stars
Review of Residence Inn San Antonio Downtown/Alamo Plaza

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Residence Inn San Antonio Downtown/Alamo Plaza
3.0 of 5 Hotel   |   425 Bonham Street, San Antonio, TX 78205 (East Side)   |  
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Ranked #7 of 352 hotels in San Antonio
Minot, North Dakota
Top Contributor
60 reviews 60 reviews
21 hotel reviews
Reviews in 39 cities Reviews in 39 cities
157 helpful votes 157 helpful votes
“Clean, Comfortable, and Convenient”
5 of 5 stars Reviewed January 31, 2013

We were in town for one night only but could have easily stayed in this great hotel quite comfortably for a week. Location is convenient to the many wonderful sights of historic downtown San Antonio, and practically in the backyard of the Alamo. Breakfast had many offerings are available most all morning. Nice friendly staff as well!

  • Stayed January 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DustySmith, General Manager at Residence Inn San Antonio Downtown/Alamo Plaza, responded to this review, August 27, 2013
Thank you for taking the time to complete this review as well as thank you for staying with us at the Residence Inn Alamo Plaza. Please visit us again on future stays to the Alamo City.
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335 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (72)
Date | Rating
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English first
Keswick, United Kingdom
Contributor
20 reviews 20 reviews
8 hotel reviews
Reviews in 11 cities Reviews in 11 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed January 30, 2013

Was expecting the normal hotel room, but no, it was a full apartment, two double beds, sofa bed, bathroom, writing desk and kitchen. Well presented and clean. Hotel staff were very helpful. Car valet worked perfectly. Although a little expensive. Breakfast was very unexpected with eggs, sausage, fresh fruits, cereals, muffins,everything you could want. There was also a complimentary meal and get together in the evening. Wow. Great stay, if we return to San Antonio this is where we will stay

  • Stayed January 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DustySmith, General Manager at Residence Inn San Antonio Downtown/Alamo Plaza, responded to this review, August 27, 2013
Thank you so much for the kind review and we hope to host you on a future trip to San Antonio.
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Georgetown, Texas
Senior Contributor
30 reviews 30 reviews
7 hotel reviews
Reviews in 14 cities Reviews in 14 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 23, 2013

Mu husband and I were invited to a San Antonio Spurs basketball game and we stayed at this hotel. The room was big and the kitchen had everything you would need..The staff were very friendly and the complimentary breakfast the next morning was pretty good. We will stay here again for sure.

  • Stayed January 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DustySmith, General Manager at Residence Inn San Antonio Downtown/Alamo Plaza, responded to this review, August 27, 2013
Thank you for the kind review of your stay in January. We certainly appreciate you staying with us and for taking the time to draft this review. Please come back and see us agan and Go Spurs Go!
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Lago Vista, Texas
Top Contributor
100 reviews 100 reviews
36 hotel reviews
Reviews in 53 cities Reviews in 53 cities
85 helpful votes 85 helpful votes
4 of 5 stars Reviewed January 21, 2013

Short walk to Alamodome or Riverwalk. Loved the housekeeping staff, very helpful. Most Marriott's do not offer breakfast of any sort with your stay, this place even had some hot options and great fresh blueberries. Rooms were nice but with a double bed (not most comfortable, but not terrible) in one area, and typically uncomfortable pull out in the other the rooms are not designed for family stay unless you upgrade to the more expensive two bedroom unit. La Quinta (where we stayed on our last trip to San Antonio) right around the corner from this hotel is at least $20 a night cheaper with more comfortable beds, a two bed option without almost doubling your price, breakfast not quite as nice but for the price difference......

  • Stayed January 2013, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DustySmith, General Manager at Residence Inn San Antonio Downtown/Alamo Plaza, responded to this review, August 27, 2013
Thank you for taking the time to review our hotel. I will review the bed condition in the room that you stayed in as well as all other rooms. Our hotel was renovated and all mattresses and box springs were replaced in early 2012. All bed types in the hotel are queen bedded. Our rates do change with seasonality and sometimes are higher for demand weekends. Please shop Marriott.com for best rates. Thanks again for the review and for staying with us at the Residence inn Alamo Plaza.
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Cape Town Central, South Africa
Top Contributor
85 reviews 85 reviews
16 hotel reviews
Reviews in 36 cities Reviews in 36 cities
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed January 20, 2013

Stayed at the Alamo Plaza and had a most delightful time there. The rooms are huge with a kitchen, dining area, lounge and study area, good-sized bed and large bathroom - two flat screen TV's too!!
Rooms are really clean and you feel like being at home.
The breakfasts are ample and well presented.
The social evening functions are an excellent idea and thoroughly enjoyed the free beer on the Monday night.
Easy access to The Convention Centre and Riverwalk and of course one block away from The Alamo.

  • Stayed January 2013, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DustySmith, General Manager at Residence Inn San Antonio Downtown/Alamo Plaza, responded to this review, August 27, 2013
Thank you for the kind and informative review of our hotel. Our proximity to all that San Antonio has to offer is usually a welcome surprise to our guests. Thank you for staying with us and I wiant to invite you back on future visits to San Antonio.
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Nashville, Tennessee
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 14, 2013

Dream stay, could not have been better. Associates very helpful. Location suited us very well. Walk to Alamo and Riverwalk. Parking garage was a big plus, we never moved our vechile. The staff treated us very well and were always helpful.

Room Tip: You might want to be high to get the best view of downtown area.
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  • Stayed January 2013, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DustySmith, General Manager at Residence Inn San Antonio Downtown/Alamo Plaza, responded to this review, August 27, 2013
Thank you for the kind review of the hotel as well as thank you for staying with us. Please come back and stay with us on future visits to the Alamo City!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Orlando, Florida
Senior Contributor
40 reviews 40 reviews
14 hotel reviews
Reviews in 20 cities Reviews in 20 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed January 8, 2013

I stayed at the Residence Inn San Antonio Downtown/Alamo Plaza from just after Thanksgiving 2011 to mid February 2012. The hotel was going through a renovation during this time; lobby wasn’t done yet, but floors 11 thru 13 were complete by the time I left. This review is on a Studio room post-renovation. The renovation really improved the rooms a great deal. I traveled for 11 ½ months from Nov 2011 to Oct 2012 and the rooms post renovation were definitely the best one I stayed in. I had one of the studio suites; which I have to say are great. The room contains a large desk, which doubles as a dresser; a 32 inch HD LCD TV sits on the dresser portion of the desk/dresser in-between the bedroom and living room. Full size frig in the kitchen, two burner stove, dish washer, microwave, sink and disposal. The room layout is very comfortable and relaxing. The HD TV swivels so you can watch TV on the coach or on the bed. The coach is a L shaped sectional with a pull out bed. The high speed internet & wifi at the Downtown/Alamo Plaza Residence Inn is fast and hardly ever had an issue. The hotel served dinner Monday thru Thursday, but I hardly ever made it back from work in time to eat dinner much. The couple times I did I have to say the dinner is marginal, but they did serve wine and beer. The breakfast on the other hand is really good. Hot breakfast, waffle makers, oatmeal, and cold fruit, cereal, and yogurt options as well. Front desk staff are helpful and polite. The big downside to this hotel is the parking fee; $22 plus tax per day. If you stay for awhile the rate drops. But, the $22/day rate is pretty standard for the hotels located downtown. The location is easily accessible from/to I-37; I was working at Lackland AFB and it was real easy to get to/from work. The San Antonio Riverwalk and Mall are just a few min walk from the hotel and you can see the Alamo from the rooms on the south or west facing rooms. The Mall has a decent movie theater and IMAX theater. The location is great. I would highly recommend the Residence Inn San Antonio Downtown/Alamo Plaza.

Room Tip: Washer and Dryers are located on 3 floors; I think the 12th, 8th and 4th. You can see the Alamo from...
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  • Stayed February 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DustySmith, General Manager at Residence Inn San Antonio Downtown/Alamo Plaza, responded to this review, August 27, 2013
Thank you for thie positive and complete review. Your insights are very valuable and I hope other Trip Advisor users enjoy your observations. All in all, the renovation that ended on April 18, 2012 was a $6 million US investment in the hotel. This included $4.6 million US spent on the renovation of the rooms and the public areas. We are proud of the renovation and glad that you enjoyed the outcome. Please come back and see us.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Residence Inn San Antonio Downtown/Alamo Plaza

Address: 425 Bonham Street, San Antonio, TX 78205
Phone Number:
Location: United States > Texas > San Antonio > East Side
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#7 Family Hotel in San Antonio
#11 Business Hotel in San Antonio
#36 Romantic Hotel in San Antonio
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Residence Inn San Antonio Downtown/Alamo Plaza 3*
Official Description (provided by the hotel):
San Antonio hotel. ... more   less 
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Also Known As:
Residence Inn San Antonio Downtown/Alamo Plaza Hotel San Antonio
Residence Inn Alamo Plaza
San Antonio Residence Inn

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