A colleague and I were doing business in San Antonio for 2 weeks and needed a place to stay that would allow us to get our work done as well as be comfortable and in a great area. This hotel exceeded our expectations in regards to the rooms and the service provided. On prior trips, we had to "hotel hop" because the hotels we chose either were not as their pictures depicted (quality of rooms/services) or were not in a great area of town. Additionally, many of the reviews were not detailed, helpful or very accurate. Upon checking in here at the Residence Inn SA Downtown, we were pleased to see that are rooms were spacious, comfortable and included FREE WI-FI for all devices as well as a fully stocked kitchen in regards to utensils and appliances which helped us save money on eating out. Their business center was actually a business center with functioning computers, printers and the concierge helped us scan our travel documents, receipts and anything else we needed.
Additionally, their breakfast was free-and was not like most "free breakfasts" with rubber eggs, no fruit and stale toast...it had a variety of healthy/balanced options that tasted like actual food. Finally, their cleaning staff was throurough, quick and even did any dishes that were left out which was completely unexpected..and they had a fitness center with actually free-weights that went up to 50lbs and equipment that worked.
Again, most people seem to only write reviews if they are negative and I always get frustrated as a business professional at the lack of detail reviewers provide that may allow others to find great hotels. Bottom line, if you need something affordable, comfortable, within walking distance to restaurants, shops, the River Walk, the Alamo and everything downtown has to offer while giving you everything you need to get your business done efficiently this is the place you need to go.