Stayed here during Fiesta for my daughter's birthday, we made land to eat on the river and called a taxi when the valet guy said we would be better off getting a river taxi right below the hotel. We walked down to catch a river barge an were told we needed to walk further down which we did. After waiting an hour and a half in the heat a river taxi never came by. We walked back to the hotel to eat because the kids were tired. We went to the restaurant which was completely empty. After dinner my son walked two tables away from us to take pictures and was yelled at by Amanda at the bar. I heard her an immediately asked her what the problem was. She began to attack me and tell me that I was not allowed to let him walk around. I pointed out that the restaurant was empty and that he was not bothering anyone or running around. She then said that she didn't care and that it was inappropriate. She was rude and the most unprofessional person I have ever met. I will never stay here again because of her. I was willing to overlook the river taxi thing because they can't control a different business but they can decide on the type of employees they hire. She made the experience horrible. A lot of people take their kids on vacation and if she can't handle it, she's definitely in the wrong business.
- Official Description (provided by the hotel):
- Wyndham San Antonio Riverwalk ***Centrally located on the historic Riverwalk*** Enjoy all the excitement, charm and culture of San Antonio while at the Wyndham San Antonio Riverwalk hotel, a AAA 4-diamond hotel. Enjoy all the amenities of a full service hotels with the convenience of being near AT&T, Frost Bank, Toyota, Boeing, General Electric and USAA. The hotel is within walking distance of the Alamo, Hemisfair Park and Tower, El Mercado Marketplace, the San Antonio Convention Center and the RiverCenter Mall. We are a short drive to Fiesta Texas, the Six Flags Amusement Park, Sea World, Schlitterbahn Water Park, the San Antonio Missions and the San Marcos Outlet Center. In addition the hotel is conveniently located to Brooks Army Base, Kelly Air Force Base, Randolph, Lackland and Ft. Sam Houston bases. This 410-room hotel features 37,000 square feet of meeting space, with a grand ballroom and exhibit hall. All rooms are wired with high-speed Internet access with WiFi (wireless) access in the public areas. We feature valet and self parking for all guests and meeting attendees. The hotel features a roof top pool, sauna, whirlpool and a complimentary full fitness center. We are a 'pet friendly' hotel; please go to hotel features for additional information and fees. ... more less
- Reservation Options:
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- Also Known As:
- Crowne Plaza San Antonio Riverwalk Hotel San Antonio
- San Antonio Crowne Plaza