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“Not bad. The hotel itself needs some updating (lobby...” 3 of 5 stars
Review of Wyndham San Antonio Riverwalk

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Wyndham San Antonio Riverwalk
3.5 of 5 Hotel   |   111 Pecan Street East, San Antonio, TX 78205 (Formerly Crowne Plaza San Antonio Riverwalk)   |  
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Ranked #145 of 353 Hotels in San Antonio
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888 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (90)
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Napa
Top Contributor
69 reviews 69 reviews
15 hotel reviews
Reviews in 28 cities Reviews in 28 cities
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Nice looking hotel. Attractive rooms. But we could not get wifi to work, and our hair dryer did not work. Our friends next door did have a good hair dryer. .Staff was nice. But a desk person told us we could easily walk to the Nau restaurant, but it turned out to be about 2 miles! One of us got blisters. Breakfast was good but not cheap. Value is good with a groupon-OK otherwise. There is a daily charge for parking.

  • Stayed March 2015, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New Haven, Connecticut
1 review
5 of 5 stars Reviewed 4 days ago NEW

Marie at the front desk was amazing!!! Professional, courteous, generous, cheerful, and helpful. If everyone were like her, travel would be so much more pleasant and enjoyable. Thank you!!! Hotel was very nice too. Not right in center of Riverwalk activity, but a nice 5 minute walk along the river isn't bad.

  • Stayed April 2015, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM-KevinLatone, General Manager at Wyndham San Antonio Riverwalk, responded to this review, 3 days ago
S U,

Thank you for the generous and heartwarming response in regards to Marie and our hotel. She is an asset to the Front Desk and team. We are pleased that you allowed us to be your destination choice while visiting San Antonio. Please hurry back!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
5 of 5 stars Reviewed 5 days ago NEW

Received excellent customer service upon arrival! Staff was very friendly, courteous and willing to help. Concierge/ Valet Gernaro, Roland and Cesar left a positive lasting impression in our minds for your hotel! They always went above and beyond the call of duty! Rooms are great. Very close to the river walk and minutes to all the restaurants and attractions there. Restaurant staff was exceptional. We could not of asked for better servers and cooks. Staff maintains a very clean hotel. I would definitely stay here again and recommend it.

Stayed April 2015, traveled with friends
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM-KevinLatone, General Manager at Wyndham San Antonio Riverwalk, responded to this review, 4 days ago
Jose N Lorraine R,

We appreciate you sharing such detailed observations with us and fellow travelers online. All of our staff works hard around the clock to ensure guest satisfaction and comfort. We are happy to let Genaro, Roland, Cesar and the Restaurant team know you were thoroughly impressed with their commitment to your happiness. Thank you and we hope to serve you again very soon!
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trenton mo.
2 reviews
4 of 5 stars Reviewed 5 days ago NEW

The Hotel appears to cater to business meetings primarily but the staff makes everyone feel welcome. It is a nice walk to the restaurant section along the riverwalk but there is a water taxi at your back door for a reasonable price. Wyndham needs to give recognition to Marie and Bryan at the front desk for their friendly and outstanding service.

Room Tip: First time there 12th. floor was fine for us.
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  • Stayed April 2015, traveled with family
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM-KevinLatone, General Manager at Wyndham San Antonio Riverwalk, responded to this review, 4 days ago
Robin B,

Thank you for staying with us at the Wyndham Riverwalk! We make it a point to cater to all of our guests and provide excellent and attentive service all day. We will be sure to let Marie and Bryan know you appreciated their commitment to premier guest satisfaction. Thank you!!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Wyndham San Antonio Riverwalk

Address: 111 Pecan Street East, San Antonio, TX 78205 (Formerly Crowne Plaza San Antonio Riverwalk)
Phone Number:
Location: United States > Texas > San Antonio
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
Ranked #145 of 353 Hotels in San Antonio
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Wyndham San Antonio Riverwalk 3.5*
Number of rooms: 414
Official Description (provided by the hotel):
Wyndham San Antonio Riverwalk ***Centrally located on the historic Riverwalk*** Enjoy all the excitement, charm and culture of San Antonio while at the Wyndham San Antonio Riverwalk hotel, a AAA 4-diamond hotel. Enjoy all the amenities of a full service hotels with the convenience of being near AT&T, Frost Bank, Toyota, Boeing, General Electric and USAA. The hotel is within walking distance of the Alamo, Hemisfair Park and Tower, El Mercado Marketplace, the San Antonio Convention Center and the RiverCenter Mall. We are a short drive to Fiesta Texas, the Six Flags Amusement Park, Sea World, Schlitterbahn Water Park, the San Antonio Missions and the San Marcos Outlet Center. In addition the hotel is conveniently located to Brooks Army Base, Kelly Air Force Base, Randolph, Lackland and Ft. Sam Houston bases. This 410-room hotel features 37,000 square feet of meeting space, with a grand ballroom and exhibit hall. All rooms are wired with high-speed Internet access with WiFi (wireless) access in the public areas. We feature valet and self parking for all guests and meeting attendees. The hotel features a roof top pool, sauna, whirlpool and a complimentary full fitness center. We are a 'pet friendly' hotel; please go to hotel features for additional information and fees. ... more   less 
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Also Known As:
Crowne Plaza San Antonio Riverwalk Hotel San Antonio
San Antonio Crowne Plaza

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