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“Extended Stay Biz Trip” 4 of 5 stars
Review of Wyndham San Antonio Riverwalk

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Wyndham San Antonio Riverwalk
3.5 of 5 Hotel   |   111 Pecan Street East, San Antonio, TX 78205 (Formerly Crowne Plaza San Antonio Riverwalk)   |  
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Ranked #144 of 352 Hotels in San Antonio
Springfield, United States
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
“Extended Stay Biz Trip”
4 of 5 stars Reviewed yesterday NEW

The Wyndham is a nice hotel. The rooms were clean, had comfortable beds, and were generally well kept. The lobby and 111 Bar & Grille is a great place to socialize before or after a short walk down to the main tourist areas and the restaurant staff did a nice job preparing a surprising variety of good food under the tutelage of Joel, the Executive Chef.
The concierge does a nice job of helping folks find their way to all of the venues people go downtown for: Alamo, The Majestic, Sports, et al.
That said, it is a big hotel. There were several in our group who had a few issues: finnicky door key card readers and room wi-fi along with an occasional day where the hot water heater couldn't keep up with demand, but not deal breakers overall.
The effort the staff puts in to making the experience pleasant and the room rates are competitive ... it definitely merits a repeat stay.

Room Tip: Lower floors on the north side tend to be a little noisy nightly until 1 to 2 am due to the live ban...
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  • Stayed March 2015, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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826 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (83)
Date | Rating
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English first
Portland, Maine
Contributor
12 reviews 12 reviews
Reviews in 4 cities Reviews in 4 cities
4 of 5 stars Reviewed 2 days ago NEW

After reading a few negative things online, particularly about the location, we were very pleasantly surprised by our experience at the Wyndham Riverwalk! Everything was a 5-minute walk away, at MOST! Sure, you're a couple blocks up from the main action, but it was not anywhere near being a problem. The hotel was very nice with good service and cleanliness. The room was spacious, and perfect for us as a couple. And the walks into town were short and actually welcomed after a couple big dinners!

  • Stayed March 2015, traveled as a couple
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM-KevinLatone, General Manager at Wyndham San Antonio Riverwalk, responded to this review, yesterday
Austin S,

With our convenient location, reasonable rates, and friendly staff, no other San Antonio Hotel can compete. Thank you for sharing your observations online, we value your opinion. Please, hurry back!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
5 of 5 stars Reviewed 3 days ago NEW via mobile

Most amazing service and as long as Roland is there we will be returning!! We are a birthday couple and have a tradition of coming to the river walk every year and last year was our first time at the Wyndham river walk and returned this year! Honestly if it wasn't for Roland making us feel so comfortable in this beautiful hotel we wouldn't have came back because we loved hopping around to experience different hotels but I don't think we will be hopping around in the future! This is the hotel to be... As long as there is ROLDAND! Lol seriously!!! Can't wait to come back next year! Checking out tomorrow maybe): wish I could live here with a personal Roland 24/7 and my boyfriend thinks he's just the coolest guy ever! Thank you Roland for the best service and experience! He even denied a tip and asked to pay it forward to the valet driver!! Now isn't that just a good heart! This place is amazing and managers, staff are incredible but Roland stand out the most! Thank you 100 times! - same b-day couple (: (: (: see you next year Roland don't leave Wyndham please!!

Stayed March 2015, traveled with family
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM-KevinLatone, General Manager at Wyndham San Antonio Riverwalk, responded to this review, yesterday
FoxyRoxy,

Hello! Wow, we are so delighted to hear about the excellent service Roland provided you! Thank you for sharing this comment Via Trip Advisor. We will definitely make sure Roland, The bell and valet staff is aware of the impression made on you while at the Wyndham Riverwalk. It sounds like you were really able to enjoy yourself while in San Antonio. We are delighted to hear that you will return to stay with us. Please, come back and visit as soon as possible!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Wyndham San Antonio Riverwalk

Address: 111 Pecan Street East, San Antonio, TX 78205 (Formerly Crowne Plaza San Antonio Riverwalk)
Phone Number:
Location: United States > Texas > San Antonio
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
Ranked #144 of 352 Hotels in San Antonio
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Wyndham San Antonio Riverwalk 3.5*
Number of rooms: 414
Official Description (provided by the hotel):
Wyndham San Antonio Riverwalk ***Centrally located on the historic Riverwalk*** Enjoy all the excitement, charm and culture of San Antonio while at the Wyndham San Antonio Riverwalk hotel, a AAA 4-diamond hotel. Enjoy all the amenities of a full service hotels with the convenience of being near AT&T, Frost Bank, Toyota, Boeing, General Electric and USAA. The hotel is within walking distance of the Alamo, Hemisfair Park and Tower, El Mercado Marketplace, the San Antonio Convention Center and the RiverCenter Mall. We are a short drive to Fiesta Texas, the Six Flags Amusement Park, Sea World, Schlitterbahn Water Park, the San Antonio Missions and the San Marcos Outlet Center. In addition the hotel is conveniently located to Brooks Army Base, Kelly Air Force Base, Randolph, Lackland and Ft. Sam Houston bases. This 410-room hotel features 37,000 square feet of meeting space, with a grand ballroom and exhibit hall. All rooms are wired with high-speed Internet access with WiFi (wireless) access in the public areas. We feature valet and self parking for all guests and meeting attendees. The hotel features a roof top pool, sauna, whirlpool and a complimentary full fitness center. We are a 'pet friendly' hotel; please go to hotel features for additional information and fees. ... more   less 
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Also Known As:
Crowne Plaza San Antonio Riverwalk Hotel San Antonio
San Antonio Crowne Plaza

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