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“Great place to sleep, great rooms.” 4 of 5 stars
Review of Wyndham San Antonio Riverwalk

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Wyndham San Antonio Riverwalk
3.5 of 5 Hotel   |   111 Pecan Street East, San Antonio, TX 78205 (Formerly Crowne Plaza San Antonio Riverwalk)   |  
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Ranked #150 of 353 Hotels in San Antonio
Top Contributor
70 reviews 70 reviews
18 hotel reviews
Reviews in 23 cities Reviews in 23 cities
26 helpful votes 26 helpful votes
“Great place to sleep, great rooms.”
4 of 5 stars Reviewed 3 days ago NEW

We stayed here on third party booking (hotwire) and loved our room. The bed was very comfortable, the room was big in size and great bathroom. Do not like the fact that they charge for WiFI and it is fairly useless (slow ++) so don't plan on doing a lot while on Wifi. There is no atmosphere to this hotel, it feels very sterile and cold. The staff were all nice but the overall feel of the place does not make you feel like hanging around. We had frozen all day outside as the temperature in San Antonio had dropped drastically during the day. They had a hot tub but it is outside so not very useful at 3 degrees celcius (38 F). We did not use it!!
We tried having a meal in their lobby restaurant but did not stay after being seated. They could not find the wine we ordered from their wine list and offered us to pour us 4 glasses and charge us for a bottle. This worked out in onces but their per glass cost was $7 and the bottle was $31 !! The restaurant felt very much like a cafeteria and average plate cost was about $20 (entrés) so we decided to leave and go pay a little more per plate but get a real restaurant experience in a real restaurant. The feel of their restaurant warrants about $12 a plate not $20 and inability to serve wine properly and to find the actual bottle!

Room Tip: our room was fine.
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  • Stayed February 2015, traveled as a couple
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Service
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757 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (79)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
New Orleans, Louisiana
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

While this Wyndham was decked out nicely we had some issues. Difficult to find the entrance to the parking garage without having to make the block(s) several times (a few signs would help). The hotel restaurant was very good, thank God, since there was nothing else within several long blocks. When I stay at a nice hotel I don't expect to be charged $10 per day for internet connection. Hotel clerk says all the downtown hotels charge for internet. Guess I've been staying in the wrong downtowns. 25% tax for a room! Well Texas count me out for vacations in your state.

  • Stayed February 2015, traveled on business
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with Wyndham Hotel and Resorts

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Barrie, Canada
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 of 5 stars Reviewed 5 days ago NEW

The staff at the Wyndham have been incredible. Very friendly and more than willing to help in any way. From the housekeepers to the Bell man, valet, front desk, servers.....everyone always has a smile and a hello. Everyone wants to make sure you have a great day.
Thank you to all! You have made my stay here in the hotel a great experience.
The hotel also boasts a great rooftop pool, nice bar and good food at the in house restaurant.
Rooms nice. Only change I would make is to get a room with a couch. Very close to the Riverwalk which is a trip in itself

Room Tip: If spending any time in the room a couch would be more comfortable.
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  • Stayed February 2015, traveled on business
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM-KevinLatone, General Manager at Wyndham San Antonio Riverwalk, responded to this review, 3 days ago
Hi Deborah, Thank you so much for all your kind words about our hotel during your recent stay with us. I am so glad that you found all of our staff to be incredible! I have shared your review with the staff and they were all very excited to hear that we met your expectations. We do have rooms that have a sofa upon request. Next time you are with us just request one and if it is available we will be glad to accommodate you.
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Additional Information about Wyndham San Antonio Riverwalk

Address: 111 Pecan Street East, San Antonio, TX 78205 (Formerly Crowne Plaza San Antonio Riverwalk)
Phone Number:
Location: United States > Texas > San Antonio
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
Ranked #150 of 353 Hotels in San Antonio
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Wyndham San Antonio Riverwalk 3.5*
Number of rooms: 414
Official Description (provided by the hotel):
Wyndham San Antonio Riverwalk ***Centrally located on the historic Riverwalk*** Enjoy all the excitement, charm and culture of San Antonio while at the Wyndham San Antonio Riverwalk hotel, a AAA 4-diamond hotel. Enjoy all the amenities of a full service hotels with the convenience of being near AT&T, Frost Bank, Toyota, Boeing, General Electric and USAA. The hotel is within walking distance of the Alamo, Hemisfair Park and Tower, El Mercado Marketplace, the San Antonio Convention Center and the RiverCenter Mall. We are a short drive to Fiesta Texas, the Six Flags Amusement Park, Sea World, Schlitterbahn Water Park, the San Antonio Missions and the San Marcos Outlet Center. In addition the hotel is conveniently located to Brooks Army Base, Kelly Air Force Base, Randolph, Lackland and Ft. Sam Houston bases. This 410-room hotel features 37,000 square feet of meeting space, with a grand ballroom and exhibit hall. All rooms are wired with high-speed Internet access with WiFi (wireless) access in the public areas. We feature valet and self parking for all guests and meeting attendees. The hotel features a roof top pool, sauna, whirlpool and a complimentary full fitness center. We are a 'pet friendly' hotel; please go to hotel features for additional information and fees. ... more   less 
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Also Known As:
Crowne Plaza San Antonio Riverwalk Hotel San Antonio
San Antonio Crowne Plaza

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