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“Amazing Service and Quality” 5 of 5 stars
Review of Wyndham San Antonio Riverwalk

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Wyndham San Antonio Riverwalk
3.5 of 5 Hotel   |   111 Pecan Street East, San Antonio, TX 78205 (Formerly Crowne Plaza San Antonio Riverwalk)   |  
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Ranked #155 of 353 Hotels in San Antonio
Del Rio, Texas
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
“Amazing Service and Quality”
5 of 5 stars Reviewed 2 days ago NEW

From start to finish, our visit was truly a class act. The valet and bell hops went above and beyond any standard service I have ever experienced. Check in was effortless and the entire hotel was impeccable. Our room had an wonderful view of the pool and city and the beds were like clouds! The hotel is about a 10-15 minute walk from the heart of the city with plenty of things to experience. I stayed here with my teenage daughter while we visited a 3 day convention and she loved staying here. The breakfast buffet is top notch as well. Amazing service, impeccable quality and a great value!

Room Tip: My room had a great view of the city which was magical! The heated pool is located on the 3rd floor.
See more room tips
  • Stayed January 2015, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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694 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (71)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
Denver, Colorado
1 review
5 of 5 stars Reviewed 3 days ago NEW

The bed was really comfortable, the room very clean, the employees were all great (especially the gentleman who makes your eggs in the morning buffet!) Highly recommend this hotel and will stay there again when in San Antonio!

  • Stayed January 2015, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Wyndham Hotel and Resorts

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed 3 days ago NEW

This hotel was fantastic from check-in throughout the entire stay. The staff was friendly and very helpful. Using the concierge services proved beneficial. The rooms were spacious and very clean. The location was within walking distance to the Alamo and Riverwalk areas. I would definitely recommend this hotel to anyone visiting San Antonio.

  • Stayed January 2015, traveled on business
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Italy, Texas
Top Contributor
58 reviews 58 reviews
5 hotel reviews
Reviews in 15 cities Reviews in 15 cities
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

The Wyndham Riverwalk in San Antonio, Texas is not on the Riverwalk. If you walk a block and down a flight of stairs you can find the Riverwalk - but - You have to walk 6 blocks to the nearest restaurant and another 2 blocks before you enter any business of choice.
The hotel restaurant is a joke. After being ignored for 35 minutes, I ordered the oysters Rockefeller which consisted of 3 oyster with spinach and cheese burnt on overcooked oysters AND only 2 out of the 3 actually had an oyster. My companion had Vietnamese shrimp wrap with shrimp so overcooked as to be rubber and tasteless. We left.
Out all day, we came back to watch TV and go to sleep only NO TV available in the hotel.
Requested a wake-up call - never got it.
$28.00 a night to park.
Don't stay here!

  • Stayed January 2015, traveled as a couple
    • 2 of 5 stars Value
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gulfport, Mississippi
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 3 cities Reviews in 3 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We checked in and didn't get the exact room we asked for. The guy in reservations told us they were booked on king's for the night. He comped our overnight parking to make up for it. Rooms were okay, Breakfast was overpriced. Staff was super helpful though.

  • Stayed January 2015
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Winnipeg, Canada
Top Contributor
89 reviews 89 reviews
16 hotel reviews
Reviews in 15 cities Reviews in 15 cities
47 helpful votes 47 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

No major complaints. Clean rooms, not huge but big enough. Good location right along the river walk, not central within the downtown but easy walking distance. Nice spacious gym. Restaurant is good, and the bar is better than average fr a hotel bar. Internet was reliable and reasonably quick.

Only complaint is no fridge in the room.

Would stay here again. More of a business hotel than a family hotel, but either is good. The pool is outdoors, so if you want that, might not get it depending on the season.

  • Stayed January 2015, traveled with family
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM-KevinLatone, General Manager at Wyndham San Antonio Riverwalk, responded to this review, 4 days ago
Hello, thank you so much for your kind words about our hotel during you recent stay with us. I am so glad that you liked our location on the Riverwalk and that you enjoyed yourself in our Restaurant and Bar. We look forward to seeing you again on a future stay.
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Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

FD person rude to wife at check in when asking for a later check out.
611 very noisy. Junction of sewer and water pipes thanks for that.
Valet fee rip off! 28$ + tax $2.31
And the kicker is, luke warm shower water for at least10 minutes.
Find some place else next time.

  • Stayed January 2015, traveled on business
    • 5 of 5 stars Location
    • 1 of 5 stars Rooms
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM-KevinLatone, General Manager at Wyndham San Antonio Riverwalk, responded to this review, 4 days ago
Hello Stephen, Thanks for taking the time to review our hotel. I am so sorry to hear about the challenges that you encountered during your stay. As far as parking we do have one of the lowest rates of all hotels in the Downtown area.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Wyndham San Antonio Riverwalk

Address: 111 Pecan Street East, San Antonio, TX 78205 (Formerly Crowne Plaza San Antonio Riverwalk)
Phone Number:
Location: United States > Texas > San Antonio
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
Ranked #155 of 353 Hotels in San Antonio
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Wyndham San Antonio Riverwalk 3.5*
Number of rooms: 414
Official Description (provided by the hotel):
Wyndham San Antonio Riverwalk ***Centrally located on the historic Riverwalk*** Enjoy all the excitement, charm and culture of San Antonio while at the Wyndham San Antonio Riverwalk hotel, a AAA 4-diamond hotel. Enjoy all the amenities of a full service hotels with the convenience of being near AT&T, Frost Bank, Toyota, Boeing, General Electric and USAA. The hotel is within walking distance of the Alamo, Hemisfair Park and Tower, El Mercado Marketplace, the San Antonio Convention Center and the RiverCenter Mall. We are a short drive to Fiesta Texas, the Six Flags Amusement Park, Sea World, Schlitterbahn Water Park, the San Antonio Missions and the San Marcos Outlet Center. In addition the hotel is conveniently located to Brooks Army Base, Kelly Air Force Base, Randolph, Lackland and Ft. Sam Houston bases. This 410-room hotel features 37,000 square feet of meeting space, with a grand ballroom and exhibit hall. All rooms are wired with high-speed Internet access with WiFi (wireless) access in the public areas. We feature valet and self parking for all guests and meeting attendees. The hotel features a roof top pool, sauna, whirlpool and a complimentary full fitness center. We are a 'pet friendly' hotel; please go to hotel features for additional information and fees. ... more   less 
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Also Known As:
Crowne Plaza San Antonio Riverwalk Hotel San Antonio
San Antonio Crowne Plaza

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