We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Relaxing Stay with Great Customer Service!” 5 of 5 stars
Review of Wyndham San Antonio Riverwalk

Best prices for -
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Save
You added Wyndham San Antonio Riverwalk to your Saves list
Wyndham San Antonio Riverwalk
3.5 of 5 Hotel   |   111 Pecan Street East, San Antonio, TX 78205 (Formerly Crowne Plaza San Antonio Riverwalk)   |  
  |  
Hotel website
  |  
Hotel deals
  |  
Hotel amenities
Special Price
Plan Ahead, Save 25%
Ranked #156 of 352 Hotels in San Antonio
Write a Review

636 reviews from our community

Traveler rating
    147
    185
    171
    90
    43
See reviews for
148
118
13
255
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (65)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
Austin, Texas
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

We stayed here on a "deal" to sit thru a Wyndham vacation time-share pitch. Fairly small room, and pretty old (no fan in the bathroom!), but it was made up nicely, and very clean. (Parking was ~$25/day, so be prepared for that. Self park and take the underground walkway, unless you have a bunch of luggage!) Staff very good, and the location on the Riverwalk was just right for us.....a bit north and away from the crazy crowds, but close enough to walk to everything we wanted to see.....
The time-share pitch was low-pressure and professional, too, so we enjoyed our little getaway!

Room Tip: North and south sides of the hotel are brightly lit, so ask for east or west side room. Bring cloth...
See more room tips
  • Stayed December 2014, traveled as a couple
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM-KevinLatone, General Manager at Wyndham San Antonio Riverwalk, responded to this review, today
Nick, we appreciate you taking the time to share your experience on Trip Advisor. It is through honest and candid feedback that we improve. I am glad your stay met your expectations and you enjoyed the Riverwalk and hotel. I hope when you return to San Antonio you'll come see us again.

Best regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Senior Contributor
35 reviews 35 reviews
3 hotel reviews
Reviews in 8 cities Reviews in 8 cities
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

The Wyndham itself is awesome. It used to be the Crown Royal and is infact on the river walk. But Wyndham is remodeling and when completed should be great. Though on the Riverwalk it is at the end and requires at least a ten minute walk to get to the main part. It is dark and several unsavory types lurk in the darkness. Not a fault of Wyndhams but something to be aware of. The room was fine but only one trash can and it is found beside the toilet. They have a breakfast buffet and it is amazing. The do have wonderful people working there who are extremely helpful. The only thing I found to be a problem his the hidden parking fees for a garage across the street and the air conditioner was inadequate. That may have only been my room but it got hot in the winter, I would hate to be there in the summer.

Room Tip: One with a good air conditioner
See more room tips
  • Stayed December 2014, traveled as a couple
    • 3 of 5 stars Location
    • 2 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM-KevinLatone, General Manager at Wyndham San Antonio Riverwalk, responded to this review, today
Pops, thank you for taking the time to share your comments about your recent stay. I am glad that you enjoyed your stay. We have two options for parking; self parking is $23.75 per night and is located in a parking garage across the street and valet parking is $28, both options include in and out privileges. I am sorry this was not well explained to you. Our parking fees are comparable to other downtown hotels and in some cases lower. I hope when your travels bring you back to San Antonio you'll consider staying with us again and allow us to exceed your expectations.

Best regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Antonio
Top Contributor
50 reviews 50 reviews
10 hotel reviews
Reviews in 17 cities Reviews in 17 cities
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

The property was lovely and our room was quite nice. There is a $24 self-parking fee or $28 valet parking fee. We opted for valet. They "billed our room."
Upon checking out, the receptionist asked if my bill was ok. I did not receive a bill; I just said, "I guess so." I've never been OVERBILLED at a nice Hotel, so I did not ask to see my bill. To my surprise, I was overbilled by $10.77. This is not a huge amount of money, but it is if they do it to every customer.

  • Stayed December 2014, traveled as a couple
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM-KevinLatone, General Manager at Wyndham San Antonio Riverwalk, responded to this review, today
Thank you for your feedback. I am glad you enjoyed the hotel and your room. I am very sorry about the mistake on your bill. If you would contact the hotel and ask for the Manager on Duty, they will be happy to review your bill with you and make any adjustments needed. I apologize for the inconvenience this caused you.

I hope you return to the hotel soon so we can exceed your expectations!

Best regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Senior Reviewer
7 reviews 7 reviews
Reviews in 3 cities Reviews in 3 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Nice hotel, but parking is expensive and a long way away! Upon arriving at room, we discovered a leaking toilet. Fixed that real fast!!! The Riverwalk is literally a stone throw away and it was such a delight to walk.

Room Tip: Our room #505 didn't have a view....I suppose I should have requested one...but really didn'...
See more room tips
  • Stayed December 2014, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM-KevinLatone, General Manager at Wyndham San Antonio Riverwalk, responded to this review, today
Karin, thank you for taking the time to share your comments about your recent stay. I am glad that you had a great stay at Wyndham. I am sorry that your toilet was leaking but I'm very glad that our staff addressed that so quickly. We do have two options for parking; self parking is $23.75 and is located in a garage across the street from the hotel and it accessed though an underground tunnel, and valet parking is $28 and you do have in and out privileges with both options. Our parking prices are comparable to other downtown hotels and in some cases lower. I am sorry that you were inconvenienced by this.

We look forward to seeing you again soon.

Best regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Prices are for 1 room, 2 adults
Price Your Stay

Been to Wyndham San Antonio Riverwalk? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Wyndham San Antonio Riverwalk

Address: 111 Pecan Street East, San Antonio, TX 78205 (Formerly Crowne Plaza San Antonio Riverwalk)
Phone Number:
Location: United States > Texas > San Antonio
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
Ranked #156 of 352 Hotels in San Antonio
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Wyndham San Antonio Riverwalk 3.5*
Number of rooms: 414
Official Description (provided by the hotel):
Wyndham San Antonio Riverwalk ***Centrally located on the historic Riverwalk*** Enjoy all the excitement, charm and culture of San Antonio while at the Wyndham San Antonio Riverwalk hotel, a AAA 4-diamond hotel. Enjoy all the amenities of a full service hotels with the convenience of being near AT&T, Frost Bank, Toyota, Boeing, General Electric and USAA. The hotel is within walking distance of the Alamo, Hemisfair Park and Tower, El Mercado Marketplace, the San Antonio Convention Center and the RiverCenter Mall. We are a short drive to Fiesta Texas, the Six Flags Amusement Park, Sea World, Schlitterbahn Water Park, the San Antonio Missions and the San Marcos Outlet Center. In addition the hotel is conveniently located to Brooks Army Base, Kelly Air Force Base, Randolph, Lackland and Ft. Sam Houston bases. This 410-room hotel features 37,000 square feet of meeting space, with a grand ballroom and exhibit hall. All rooms are wired with high-speed Internet access with WiFi (wireless) access in the public areas. We feature valet and self parking for all guests and meeting attendees. The hotel features a roof top pool, sauna, whirlpool and a complimentary full fitness center. We are a 'pet friendly' hotel; please go to hotel features for additional information and fees. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, AAA Travel Services, Wyndham, Priceline, Travelocity, Orbitz, Odigeo, TripOnline SA and Tingo so you can book your Wyndham San Antonio Riverwalk reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Crowne Plaza San Antonio Riverwalk Hotel San Antonio
San Antonio Crowne Plaza

Owners: What's your side of the story?

If you own or manage Wyndham San Antonio Riverwalk, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.