I attended a conference here during the week. Despite the fact that they knew way in advance that they had a conference, I felt them ill prepared in certain areas such as Parking, Check in and out, and the restaurant.
At lunch time, go figure, they were hit...duh....they were short staffed. We got there actually before the rush and still barely saw our waiter. I finally had to go find the waiter to get the ticket. The valet staff barely greeted us and did not tell us what to do. We were left waiting in our cars wondering if we would ever see them appear.
That being said, my friend and I did find two treasures there: a lovely hotel front desk clerk who gave us the perfect recommendation for another place to eat that met our desires and the person who did our massages was most kind and did a great job.
In general, I did not find the majority of the staff in the bar, valet or restaurant very friendly.
- Official Description (provided by the hotel):
- Wyndham San Antonio Riverwalk ***Centrally located on the historic Riverwalk*** Enjoy all the excitement, charm and culture of San Antonio while at the Wyndham San Antonio Riverwalk hotel, a AAA 4-diamond hotel. Enjoy all the amenities of a full service hotels with the convenience of being near AT&T, Frost Bank, Toyota, Boeing, General Electric and USAA. The hotel is within walking distance of the Alamo, Hemisfair Park and Tower, El Mercado Marketplace, the San Antonio Convention Center and the RiverCenter Mall. We are a short drive to Fiesta Texas, the Six Flags Amusement Park, Sea World, Schlitterbahn Water Park, the San Antonio Missions and the San Marcos Outlet Center. In addition the hotel is conveniently located to Brooks Army Base, Kelly Air Force Base, Randolph, Lackland and Ft. Sam Houston bases. This 410-room hotel features 37,000 square feet of meeting space, with a grand ballroom and exhibit hall. All rooms are wired with high-speed Internet access with WiFi (wireless) access in the public areas. We feature valet and self parking for all guests and meeting attendees. The hotel features a roof top pool, sauna, whirlpool and a complimentary full fitness center. We are a 'pet friendly' hotel; please go to hotel features for additional information and fees. ... more less
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- Also Known As:
- Crowne Plaza San Antonio Riverwalk Hotel San Antonio
- San Antonio Crowne Plaza