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“Not bad but not special either” 3 of 5 stars
Review of Wyndham San Antonio Riverwalk

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Wyndham San Antonio Riverwalk
3.5 of 5 Hotel   |   111 Pecan Street East, San Antonio, TX 78205 (Formerly Crowne Plaza San Antonio Riverwalk) (East Side)   |  
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Ranked #160 of 353 Hotels in San Antonio
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522 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (45)
Date | Rating
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English first
Henrietta, Texas
Senior Contributor
40 reviews 40 reviews
7 hotel reviews
Reviews in 15 cities Reviews in 15 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed yesterday NEW

I attended a conference here during the week. Despite the fact that they knew way in advance that they had a conference, I felt them ill prepared in certain areas such as Parking, Check in and out, and the restaurant.
At lunch time, go figure, they were hit...duh....they were short staffed. We got there actually before the rush and still barely saw our waiter. I finally had to go find the waiter to get the ticket. The valet staff barely greeted us and did not tell us what to do. We were left waiting in our cars wondering if we would ever see them appear.
That being said, my friend and I did find two treasures there: a lovely hotel front desk clerk who gave us the perfect recommendation for another place to eat that met our desires and the person who did our massages was most kind and did a great job.
In general, I did not find the majority of the staff in the bar, valet or restaurant very friendly.

Room Tip: My tip would be to choose another hotel that has a better view and nicer staff. It gets confusing b...
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  • Stayed October 2014, traveled on business
    • 2 of 5 stars Value
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW via mobile

Rene Ochoa went above and beyond for us as we ate every meal at the hotel restaurant. The food was wonderful and the service impeccable! Rooms were beautifully updated. I highly recommend this hotel and it is easily accessible to major highways so travel is easy.

  • Stayed October 2014
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brownsville, Texas
1 review
5 of 5 stars Reviewed 4 days ago NEW

The Hotel is excellent, very clean and comfortable. It is walking distance from
downtown and the River Center Mall.

  • Stayed October 2014, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Wyndham Hotel and Resorts

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM-KevinLatone, General Manager at Wyndham San Antonio Riverwalk, responded to this review, 3 days ago
209arturoc,
Thank you for sharing your impressions on our hotel after your conference. I was happy to hear you felt our hotel and staff met all of your needs. We would be delighted to welcome your convention back next year!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Wyndham San Antonio Riverwalk

Address: 111 Pecan Street East, San Antonio, TX 78205 (Formerly Crowne Plaza San Antonio Riverwalk)
Phone Number:
Location: United States > Texas > San Antonio > East Side
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
Ranked #160 of 353 Hotels in San Antonio
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Wyndham San Antonio Riverwalk 3.5*
Number of rooms: 414
Official Description (provided by the hotel):
Wyndham San Antonio Riverwalk ***Centrally located on the historic Riverwalk*** Enjoy all the excitement, charm and culture of San Antonio while at the Wyndham San Antonio Riverwalk hotel, a AAA 4-diamond hotel. Enjoy all the amenities of a full service hotels with the convenience of being near AT&T, Frost Bank, Toyota, Boeing, General Electric and USAA. The hotel is within walking distance of the Alamo, Hemisfair Park and Tower, El Mercado Marketplace, the San Antonio Convention Center and the RiverCenter Mall. We are a short drive to Fiesta Texas, the Six Flags Amusement Park, Sea World, Schlitterbahn Water Park, the San Antonio Missions and the San Marcos Outlet Center. In addition the hotel is conveniently located to Brooks Army Base, Kelly Air Force Base, Randolph, Lackland and Ft. Sam Houston bases. This 410-room hotel features 37,000 square feet of meeting space, with a grand ballroom and exhibit hall. All rooms are wired with high-speed Internet access with WiFi (wireless) access in the public areas. We feature valet and self parking for all guests and meeting attendees. The hotel features a roof top pool, sauna, whirlpool and a complimentary full fitness center. We are a 'pet friendly' hotel; please go to hotel features for additional information and fees. ... more   less 
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Also Known As:
Crowne Plaza San Antonio Riverwalk Hotel San Antonio
San Antonio Crowne Plaza

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