We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Needs some improvement” 3 of 5 stars
Review of Wyndham San Antonio Riverwalk

Save Saved
You added Wyndham San Antonio Riverwalk to your Saves list
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Wyndham San Antonio Riverwalk
3.5 of 5 Hotel   |   111 Pecan Street East, San Antonio, TX 78205 (Formerly Crowne Plaza San Antonio Riverwalk) (East Side)   |  
  |  
Hotel website
  |  
Hotel deals
  |  
Hotel amenities
Special Price
Plan Ahead, Save 25%
Ranked #159 of 351 hotels in San Antonio
San Antonio
1 review
“Needs some improvement”
3 of 5 stars Reviewed yesterday NEW

Upon arrival Sunday late afternoon, I had to wait on a long line for over a half hour to be checked in. It would have been appropriate for the hotel knowing that you would have an influx of conference attendees that there would be more staff at the front desk. Also, all the guests were awaken at 3:00AM with a deafening alarm and announcement stating "The Emergency Response Team was called to inform the guests to please stay in their room until further announcements due to some faulty air duct." I had to call the front office and remind them that there were many deaf guests who could not hear the alarm. It happened again at 3:15 and then at 4:00AM to announce that all was clear. By then many could not get back to sleep and I had a presentation to do that very morning. So I was very disappointed in what occurred for it was not a safe place to be if you were deaf or hearing.

  • Stayed July 2014, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 1 of 5 stars Service

Review collected in partnership with Wyndham Hotel and Resorts

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

424 people have reviewed this hotel

Traveler rating
    87
    118
    120
    68
    31
See reviews for
113
67
9
174
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (33)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
Beeville, Texas
1 review
5 of 5 stars Reviewed yesterday NEW

My wife and I spent three nights at the Wyndham San Antonio Riverwalk. Our stay was made wonderful thanks to people like, Madeline, Lorena, James(front desk), Marcie and Silvia C. Cueva. It is their devotion to their work that I commend.

  • Stayed July 2014, traveled as a couple
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Houston, Texas
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 of 5 stars Reviewed 2 days ago NEW

The valet guys were all great and helpful BUT the room was filthy. Hair everywhere in bathroom; tub, walls, floor, sink. Big glob of blue toothpaste on the faucet handle. Had to call down to request maids at 5:45pm. We hung up our towels to save and they took them and didn'd replace. Didn't get towels til 9:30pm. Two of the four elevators worked the three days we were there and the hotel was packed. The facility is nice, but the staff, with the exception of the valet car parkers, just all seemd out in left field and could care less. Two times I needed change - four $5's for a $20. for valet guys tips and the cashier didn't have change for a twenty . . really . . the cashier of a 21 story hotel with 410 rooms can't break a twenty?

Nice property, just need a whole new staff.

Room Tip: I was on 9th. floor and had a great view
See more room tips
  • Stayed May 2014, traveled with friends
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Wyndham San Antonio Riverwalk? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Wyndham San Antonio Riverwalk

Address: 111 Pecan Street East, San Antonio, TX 78205 (Formerly Crowne Plaza San Antonio Riverwalk)
Phone Number:
Location: United States > Texas > San Antonio > East Side
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
Ranked #159 of 351 hotels in San Antonio
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Wyndham San Antonio Riverwalk 3.5*
Official Description (provided by the hotel):
Wyndham San Antonio Riverwalk ***Centrally located on the historic Riverwalk*** Enjoy all the excitement, charm and culture of San Antonio while at the Wyndham San Antonio Riverwalk hotel, a AAA 4-diamond hotel. Enjoy all the amenities of a full service hotels with the convenience of being near AT&T, Frost Bank, Toyota, Boeing, General Electric and USAA. The hotel is within walking distance of the Alamo, Hemisfair Park and Tower, El Mercado Marketplace, the San Antonio Convention Center and the RiverCenter Mall. We are a short drive to Fiesta Texas, the Six Flags Amusement Park, Sea World, Schlitterbahn Water Park, the San Antonio Missions and the San Marcos Outlet Center. In addition the hotel is conveniently located to Brooks Army Base, Kelly Air Force Base, Randolph, Lackland and Ft. Sam Houston bases. This 410-room hotel features 37,000 square feet of meeting space, with a grand ballroom and exhibit hall. All rooms are wired with high-speed Internet access with WiFi (wireless) access in the public areas. We feature valet and self parking for all guests and meeting attendees. The hotel features a roof top pool, sauna, whirlpool and a complimentary full fitness center. We are a 'pet friendly' hotel; please go to hotel features for additional information and fees. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Wyndham, Priceline, Expedia, Tingo, Travelocity, Booking.com, getaroom.com, BookingOdigeoWL, Hotels.com, Otel and Venere so you can book your Wyndham San Antonio Riverwalk reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Crowne Plaza San Antonio Riverwalk Hotel San Antonio
San Antonio Crowne Plaza

Owners: What's your side of the story?

If you own or manage Wyndham San Antonio Riverwalk, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.