I guess I didn't check enough stuff out before I booked this hotel. Pictures made it look better than it actually was. The lobby of the hotel was nice but I was not impressed with the rest. The pool was small and shallow. The room was small, no refrigerator, had to pay daily for wifi, 3 towels for 4 guests, our bathroom door wouldn't close all the way, there were cobwebs in the corner by the window, the cabinet that held our tv was covered in dust, and our upstairs neighbors were loud. The valet was around $25/day. If you self park in a separate garage, it is still expensive to park. Overall, the staff was not friendly. We were under the impression breakfast was included with our stay, but only for two people. The food for breakfast was very good, but again, service was not. The staff is not friendly, they don't smile or go out of their way to help you. Our waitress brought us the wrong drink 3 times. When my husband stepped away to use the phone, the busboy spilled milk on his chair while he was removing some things from the table and never cleaned it up. The only great staff we encountered were the valet/bellhops. Also, the hotel is "technically" on the river walk, but it is a good hike to get to a part that has anything going on or any restaurants. Really regret having stayed here. Won't make that mistake again.
- Official Description (provided by the hotel):
- Wyndham San Antonio Riverwalk ***Centrally located on the historic Riverwalk*** Enjoy all the excitement, charm and culture of San Antonio while at the Wyndham San Antonio Riverwalk hotel, a AAA 4-diamond hotel. Enjoy all the amenities of a full service hotels with the convenience of being near AT&T, Frost Bank, Toyota, Boeing, General Electric and USAA. The hotel is within walking distance of the Alamo, Hemisfair Park and Tower, El Mercado Marketplace, the San Antonio Convention Center and the RiverCenter Mall. We are a short drive to Fiesta Texas, the Six Flags Amusement Park, Sea World, Schlitterbahn Water Park, the San Antonio Missions and the San Marcos Outlet Center. In addition the hotel is conveniently located to Brooks Army Base, Kelly Air Force Base, Randolph, Lackland and Ft. Sam Houston bases. This 410-room hotel features 37,000 square feet of meeting space, with a grand ballroom and exhibit hall. All rooms are wired with high-speed Internet access with WiFi (wireless) access in the public areas. We feature valet and self parking for all guests and meeting attendees. The hotel features a roof top pool, sauna, whirlpool and a complimentary full fitness center. We are a 'pet friendly' hotel; please go to hotel features for additional information and fees. ... more less
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- Also Known As:
- Crowne Plaza San Antonio Riverwalk Hotel San Antonio
- San Antonio Crowne Plaza