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“not my idea of luxury” 3 of 5 stars
Review of Wyndham San Antonio Riverwalk

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Wyndham San Antonio Riverwalk
3.5 of 5 Hotel   |   111 Pecan Street East, San Antonio, TX 78205 (Formerly Crowne Plaza San Antonio Riverwalk)   |  
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Ranked #145 of 353 Hotels in San Antonio
The Woodlands, Tx
Top Contributor
60 reviews 60 reviews
11 hotel reviews
Reviews in 22 cities Reviews in 22 cities
8 helpful votes 8 helpful votes
“not my idea of luxury”
3 of 5 stars Reviewed January 31, 2014

It was every bit as nice and clean as a Holiday Inn Express, but much more expensive Rooms weren't cleaned until we complained at the desk our second day, phone didn't work. Bar & grill only, no restaurant. On the plus side they gave us free parking due to the cleaning situation and also the broken heating pipes that made us spend the first day of my conference in overcoats.

  • Stayed January 2014, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with Wyndham Hotel and Resorts

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Matthew R, Manager at Wyndham San Antonio Riverwalk, responded to this review, February 3, 2014
Greenwell3,

Thank you for your recent visit to San Antonio and the Wyndham Riverwalk. I am deeply sorry for the issues your experienced in your room and meeting. I have forwarded your comments to our housekeeping department.

While we understand the complimentary parking does not make up for the issues experienced, we are happy we were able to make it up.

Regards,

Matthew R.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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891 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (91)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
San Antonio, Texas
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 31, 2014

The Wyndham offered excellent personable service. The staff was very welcoming and treated me like I was a good friend. I great example of this service was Rene Ochoa in the restaurant, who not only provided great service, but was engaging and helpful in providing useful information about the city and sites to see. A+.

  • Stayed January 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Austin, TX
Contributor
19 reviews 19 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed January 28, 2014

The location was great, right on the River Walk. The rooms were good, except that my room didn't have a bathtub :/, but that's okay. The bed was comfy just a bit too firm, but okay, the pillows were awsome and clean. I had an okay view on the 7th floor. The employees were really nice and courteous. Parking? well I guess if you stay in any hotel in downtown you have to pay. $23 dlls self-park (not on premises but around the corner) or $28 for valet parking. Good thing I was able to bid on a price for this hotel, because I paid the extra money for parking.

  • Stayed January 2014, traveled solo
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Wyndham San Antonio Riverwalk

Address: 111 Pecan Street East, San Antonio, TX 78205 (Formerly Crowne Plaza San Antonio Riverwalk)
Phone Number:
Location: United States > Texas > San Antonio
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
Ranked #145 of 353 Hotels in San Antonio
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Wyndham San Antonio Riverwalk 3.5*
Number of rooms: 414
Official Description (provided by the hotel):
Wyndham San Antonio Riverwalk ***Centrally located on the historic Riverwalk*** Enjoy all the excitement, charm and culture of San Antonio while at the Wyndham San Antonio Riverwalk hotel, a AAA 4-diamond hotel. Enjoy all the amenities of a full service hotels with the convenience of being near AT&T, Frost Bank, Toyota, Boeing, General Electric and USAA. The hotel is within walking distance of the Alamo, Hemisfair Park and Tower, El Mercado Marketplace, the San Antonio Convention Center and the RiverCenter Mall. We are a short drive to Fiesta Texas, the Six Flags Amusement Park, Sea World, Schlitterbahn Water Park, the San Antonio Missions and the San Marcos Outlet Center. In addition the hotel is conveniently located to Brooks Army Base, Kelly Air Force Base, Randolph, Lackland and Ft. Sam Houston bases. This 410-room hotel features 37,000 square feet of meeting space, with a grand ballroom and exhibit hall. All rooms are wired with high-speed Internet access with WiFi (wireless) access in the public areas. We feature valet and self parking for all guests and meeting attendees. The hotel features a roof top pool, sauna, whirlpool and a complimentary full fitness center. We are a 'pet friendly' hotel; please go to hotel features for additional information and fees. ... more   less 
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Also Known As:
Crowne Plaza San Antonio Riverwalk Hotel San Antonio
San Antonio Crowne Plaza

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