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“The best La Quinta in the San Antonio area!” 5 of 5 stars
Review of La Quinta Inn & Suites San Antonio North Stone Oak

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La Quinta Inn & Suites San Antonio North Stone Oak
2.5 of 5 Hotel   |   18502 Hardy Oak, San Antonio, TX 78232 (Far North Central)   |  
Hotel amenities
Ranked #118 of 352 Hotels in San Antonio
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115 reviews from our community

Traveler rating
    60
    28
    9
    8
    10
See reviews for
61
14
10
18
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
A TripAdvisor Member
5 of 5 stars Reviewed October 19, 2012

Will return, good location to visit family. Great breakfast selection. It was nice to have appetizers during the "happy hour." Didn't get to use the pool, but it looked inviting. Front desk very helpful.

  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with La Quinta

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Seattle
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed September 29, 2012

I asked my wife to join me on this business trip and so 2 months in advance reserved a 1 bedroom suite when she said yes! The day before we arrived i was called by the manager to tell me the suite would not be available because a big client was staying longer. When I questioned this reasoning (I've wanted to overstay before and been told the room was rented) she said "don"t you know about fracking in Texas?" and offered me a lesser room at the same price as available on the website as consolation, huh?Should have been my clue. The hotel is fine, an average LQ Inn and Suites in a good location and like all, reasonably priced. The fact that there were 60 hardworking guys who drug mud in each night (unless they hosed it off on the walk at the entrance) isn''t their fault. Overall I can almost never complain about a LQ. They are good value. But this managers attitude seemed to be focused on revenue and not the promise made when I reserved the room. When I said "Why is the room online for reservation if it does not mean it is available?". She said "I don't know". Sometimes when you get busy you forget that busienss is a two way street. This was a fail in the customer interaction department. Things happen, but you don't transfer the burden of your emergency onto your customer if there is a way to avoid it.

  • Stayed September 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service

Review collected in partnership with La Quinta

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Missouri City, Texas
Senior Contributor
29 reviews 29 reviews
13 hotel reviews
Reviews in 10 cities Reviews in 10 cities
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed September 24, 2012

I have stayed in this hotel since it first opened and until recently have been satisfied with the value for the price. During September we stayed here over a weekend for a medical appointment. Unfortunately the hotel was not up to its normal standards during that stay. The hotel was occupied by a large contingent if men from a well drilling company. This resulted in the halls and common areas being soiled from their work boots and uniforms. In addition, it also led to evening gatherings at the entrance which the staff did nothing to discourage. Obviously the gathering led to beer drinking. We put up with that as it seemed that it came with the territory. On the Saturday night the beer gave way to scotch and the gathering got a lot more rowdy. When my wife and daughter took the dog for a walk there was an incident where several off-color remarks were made. The foreman later apologized to my wife, but the staff did absolutely nothing to discourage the practice of gathering at the main entrance nightly to drink beer or scotch. When one couples that with the cost that they charge for a room on a weekend I can stay down the street for less and not have to concern myself with what awaits my wife and daughter when they enter or exit the hotel.

  • Stayed September 2012, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Antonio, Texas
Senior Contributor
29 reviews 29 reviews
15 hotel reviews
Reviews in 17 cities Reviews in 17 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed August 12, 2012

We are very pleased with this hotel. The rooms are spacious, comfortable and exceptionally clean. The staff are friendly, professional and helpful. This is a dog friendly hotel that doesn't charge an additional fee, they simply have pet owners sign an agreement for pet responsibility. Located just off 1604 and within walking distance of stores and restaurants. Hot breakfast each morning and happy hour with drinks and appetizers evenings on Mon-Thu. We would stay here again and definitely recommend to other travelers.

Room Tip: If you have pets, request a room on the first floor for easy access to the outside. Also, closer to...
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  • Stayed August 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carlsbad, Texas, USA
Senior Reviewer
7 reviews 7 reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed July 17, 2012

This hotel was a great find. It is conveniently located next to a number of resturants and donut shops. It is both clean and inviting and the staff is extremely good at what they do. The front desk help was kind and considerate towards our children and made them feel like they were at a home away from home. The breakfast offered is not just donuts and juice, but a mix of hot and cold items including biscuits and gravy, eggs, cereal, waffles, etc. The best part about breakfast is the host. Most hotels that offer food have a staff that keeps the food stocked, but this hotel has an actual host that cares enough to ask how your stay is going, sings songs and genuinely enjoys brightening your day. The rooms are spacious and the beds are plush. The best stay we have had in a very long time.

  • Stayed July 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with La Quinta

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about La Quinta Inn & Suites San Antonio North Stone Oak

Address: 18502 Hardy Oak, San Antonio, TX 78232
Location: United States > Texas > San Antonio > Far North Central , Stone Oak
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
#70 Business Hotel in San Antonio
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — La Quinta Inn & Suites San Antonio North Stone Oak 2.5*
Number of rooms: 85
Reservation Options:
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Also Known As:
San Antonio La Quinta

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