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“mostly OK” 3 of 5 stars
Review of The Salem Waterfront Hotel & Suites

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The Salem Waterfront Hotel & Suites
225 Derby Street, Salem, MA 01970   |  
Hotel website
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Hotel amenities
Ranked #2 of 2 Hotels in Salem
New Haven, Connecticut
1 review
“mostly OK”
3 of 5 stars Reviewed April 18, 2011

room was clean, I LOVE the ability to open windows. I cut my finger on a wire protruding from a chair in my room (reported to hotel staff who advised they would change the chair). Meal in DR were good except for one breakfast where the omelet was swimming in cooking oil and inedible. (First time in my life I have ever returned a meal as inedible). To their credit, the staff were all very pleasant and attempted to correct the issues I found.

  • Stayed April 2011, traveled on business
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,203 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (244)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
East Stroudsburg, Pennsylvania
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 12, 2011

We have stayed at the hotel at least three times since the Thanksgiving weekend. Our daughter, son-in-law and new granddaughter live in Salem, and we enjoy our visits with them. We have also visited the bar/restaurant area on every occasion, and find the cocktails well made and the staff friendly. The room is clean and very comfortable. The other restaurants are close to the hotel which is very convenient.

Room Tip: Chose a room on the second floor.
See more room tips
  • Stayed April 2011, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
northern nj
Senior Contributor
25 reviews 25 reviews
4 hotel reviews
Reviews in 15 cities Reviews in 15 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed April 11, 2011

My husband and I stayed here on a recent trip to Salem and had a wonderfully relaxing stay. The hotel was very clean and the room was quite. All the employees we came in contact with were nice and friendly. This hotel is also within walking distance to all the major attractions in the area. We parked our car when we arrived and did not have to move it until we were ready to leave. I would recommend this hotel to anyone planning on visiting salem.

  • Stayed April 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hartford, Connecticut
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 7, 2011

We booked our stay last minute and wanted something close to the attractions. This pier area is fantastic. As a matter of fact, the nicest part of all the attractions. The hotel was very comfortable,the pool great and a nice little gym on the second floor. The restaurant had great food and a cozy bar. Id go back again and eat at some of the pier restaurants as well and walk around the harbor area.

  • Stayed February 2011, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 4, 2011

I booked their romance package after some searching online in the area. Decided to pick this hotel over the Hawthorne and a B&B because their rooms seemed to be bigger.

Called for a reservation 4 days before the trip. The clerk was very helpful, answering all my questions.

Checkin was quick and efficient. Front desk staff is very friendly and professional. Had many recommendations for us on where to eat. One nit is the parking. They don't have a huge parking lot next to the hotel. I think they have additional parking nearby, just not as convenient. Given the density of the area, this is not surprising. Besides, you'll be doing quite a bit of walking anyway, so what's a little more. We did get lucky and found a space.

Our room was a king dry bar on the 4th floor. Was able to see a bit of the water from there. Room was nice and clean. Very comfy bed. Room was a bit dark due to their use of green floresent bulbs. No big deal. It added to the romance.

The romance package included roses, chocolate truffles, and a gift card to their restaurant. Truffles were amazing and their restaurant is good.

Overall a heat stay. Would highly recommend this hotel.

  • Stayed April 2011
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jda192, Manager at The Salem Waterfront Hotel & Suites, responded to this review, April 5, 2011
Thank you so much for taking the time to review your experience while you were our guest. It was chock full of great insight for people who have never stayed with us before. I am certainly glad that you enjoyed your Romance Package, which is one of our most popular here at the Hotel. You review hits home in regards to our location. As soon as you park your car in our lot you don't have to worry about driving again for the rest of your time here in Salem. We are located within walking distance to all of Salem's attractions. We hope to see you soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York City, New York
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed April 3, 2011 via mobile

Moved here after a horror of an experience at the Salem Inn, and what a difference. This hotel is great, wonderful staff, great location, good value. Every aspect of this hotel was well worth the money and I highly recommend staying here when you visit Salem. I would come back to this hotel again any time. And I would like to say ahuge huge thank you to Emily at the front desk who helped us move there and was so gracious and helpful. As well as her manager who gave us free deserts and a gift card to the regata restaurant. This is the way a hotel should treat its guests! I am very impressed with them and their location is awesome, central to everything!

  • Stayed April 2011
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Saugus, Massachusetts
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 29, 2011

Stayed at the Salem Waterfront Hotel for a wedding and was the best time ever! Loved that the had coffee at front desk at ALL times! Had breakfast at the bar was good! Food at the wedding was so good! Service is always with a true smile! Look all around at what they had to offer and is nice but didn"t use gym or pool but looked clean! I just had a great stay! Beds were OK but not my bed so hard to say! Loved hanging out in lobby , very cozy!

  • Stayed March 2011, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Salem Waterfront Hotel & Suites

Address: 225 Derby Street, Salem, MA 01970
Phone Number:
Location: United States > Massachusetts > Salem
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 2 Hotels in Salem
Price Range (Based on Average Rates): $$
Number of rooms: 86
Reservation Options:
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Also Known As:
The Salem Waterfront Hotel And Marina
Salem Waterfront Hotel

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