I should have read the other reviews before going. I'm not the type to write a review unless it was exceptional svc or a very bad experience. One can make their own opinion, though I hope you listen to mine before going. First, when making my first call to the salon, the woman who answered was short and rude, when I wanted info on the facials. She basically brushed me off. But when I went in for my hair cut, and blow dry, it got worse. They were very behind (which didn't bother me), but did not let me know at all. I had to ask what was going on. After 1/2 hour after my appt was supposed to start, I asked the front desk what the issue was, and they gave me the look of death. Now I'm a very patient person, and it took a lot for me to ask them, and I get a dirty look, and a curt answer. Come to find out, as my appt got started, most of the front desk (and those that answer the phone) propagate this rudeness, as it seemed to permiate the entire staff. I couldn't wait to leave! Too expensive, for a horrible experience.
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