We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Scratch Kitchen review” 3 of 5 stars
Review of Scratch Kitchen

Scratch Kitchen
245 Derby street, Salem, MA 01970
978-741-2442
Website
Menu
Improve this listing
Ranked #44 of 215 Restaurants in Salem
Cuisines: American
More restaurant details
Restaurant details
Dining options: Breakfast/Brunch
Description: New restaurant.
Boston, Massachusetts
Senior Contributor
21 reviews 21 reviews
9 restaurant reviews
Reviews in 14 cities Reviews in 14 cities
22 helpful votes 22 helpful votes
“Scratch Kitchen review”
3 of 5 stars Reviewed October 16, 2013

We are North Shore, MA locals, and decided while in Salem we would try something new. Scratch Kitchen is right in the middle of all the Salem Haunted Happenings hoopla, so we had lots of company. It was Sunday of the Columbus Day weekend at 10:30 (open 10:30 to 2:30 on Sunday) when we were there, and every table was full, with people waiting. Though it may have been full of tourists, not locals who went all the time. There were three of us; two had coffee and one wanted Diet Coke. There was no Diet Coke or any Coke, only Diet Cane (which seems like an oxymoron), so she decided on water. We got our coffee and cream, but nothing to stir it with. I asked for a spoon and we received our knife and fork wrapped in a napkin, but still no spoon. So, we stirred with our knives. There were a lot of items on boards as specials. We wanted to order the soup special, but when we ordered, it was not available. So, we ended up with a pulled pork sandwich on a roll, a BLT on sourdough and a fish taco with a homemade tortilla, and a side of 'bacon-dusted' french fries. The word is that all is made from 'scratch', so we waited a little while for our food. The food was okay, but really had nothing superlative about it. And we could not figure out how this white powder on the fries made them 'bacon dusted'! Salem has many, many restaurants - both new and well-established. This place was probably full of tourists I think I will try another next time. We had a $25 Groupon for this place, and the bill was still another $17 on top of that.

  • Visited October 2013
    • 3 of 5 stars Value
    • 3 of 5 stars Atmosphere
    • 3 of 5 stars Service
    • 3 of 5 stars Food
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

172 reviews from our community

Visitor rating
    72
    53
    24
    11
    12
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Portuguese first
  • Any
English first
Monee, Illinois
Top Contributor
55 reviews 55 reviews
34 restaurant reviews
Reviews in 29 cities Reviews in 29 cities
26 helpful votes 26 helpful votes
“Food was average the service was bad”
3 of 5 stars Reviewed October 14, 2013

So we stopped here before exploring Salem. We got a seat quickly. The issue is that it was not that busy but we waited for 10 min before someone came and got our order. Then other people got their food that came in and ordered after us. It almost felt like we were ignored. The male waiter said oh your waitress must have gotten turned around. It is such a small place I don't know how you could. For the wait the food was average.

  • Visited October 2013
    • 2 of 5 stars Value
    • 3 of 5 stars Atmosphere
    • 1 of 5 stars Service
    • 3 of 5 stars Food
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tuolumne, California, United States
Senior Reviewer
9 reviews 9 reviews
3 restaurant reviews
Reviews in 8 cities Reviews in 8 cities
4 helpful votes 4 helpful votes
“YUK!”
1 of 5 stars Reviewed October 14, 2013

Sorry to say but this place was terrible to our standards. They claim that everything is made fresh but what they don't say is that they don't offer much for the price. My husband had the pulled pork that was as dry as the sidewalk with smoke being the only real flavor. I had a BLT (figured how can you screw that up) to only have it come without any of the proclaimed homemade mayo so I also choked down a nasty dry meal. The only plus was that our waitress was very pleasant. If you want a good meal go to the Howling Wolf and you wont be disappointed.

Visited October 2013
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Walkersville, Maryland
Top Contributor
81 reviews 81 reviews
44 restaurant reviews
Reviews in 26 cities Reviews in 26 cities
49 helpful votes 49 helpful votes
“Not happy”
2 of 5 stars Reviewed October 14, 2013

We may have picked an off day but the evening we went for dinner was not anything we enjoyed. The clam chowder was very good I had a Vermont cheddar cheese sandwich on sourdough, it was ok but it also cost $6.00 just for the sandwich. They make all their own condiments so the order of French fries came with homemade ketchup- where is the Heinz, did not like that at all. Could have lived with all that but when we asked if the $2.25 ice tea included refills we were told for an extra $1.25. Today, rarely do you pay more for a refill. Service was slow, food was delivered quickly but we waited to long for our check, there were not many people.

Visited October 2013
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stratford, Connecticut
Senior Reviewer
6 reviews 6 reviews
3 restaurant reviews
1 helpful vote 1 helpful vote
“outstanding food and service”
5 of 5 stars Reviewed October 13, 2013

we ended up visiting scratch on our Salem food tour and the experience was amazing. how often does the chef come to your table and tell you about the awesome stuff he prepared for you. The food was fresh and from local vendors which was great if you go the bacon dusted fries are a must and the ham and swiss as simple as it sounds is anything but; this place is a definite stop but pick your time wisely the food is so good they do become packed!

Visited October 2013
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers who viewed Scratch Kitchen also viewed

 

Been to Scratch Kitchen? Share your experiences!

Write a Review Add Photos & Videos

Owners: What's your side of the story?

If you own or manage Scratch Kitchen, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.