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“Food was average the service was bad” 3 of 5 stars
Review of Scratch Kitchen

Scratch Kitchen
245 Derby street, Salem, MA 01970
978-741-2442
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Ranked #36 of 215 restaurants in Salem
Cuisines: American
More restaurant details
Restaurant details
Dining options: Breakfast/Brunch
Description: New restaurant.
Monee, Illinois
Top Contributor
55 reviews 55 reviews
34 restaurant reviews
Reviews in 29 cities Reviews in 29 cities
25 helpful votes 25 helpful votes
“Food was average the service was bad”
3 of 5 stars Reviewed October 14, 2013

So we stopped here before exploring Salem. We got a seat quickly. The issue is that it was not that busy but we waited for 10 min before someone came and got our order. Then other people got their food that came in and ordered after us. It almost felt like we were ignored. The male waiter said oh your waitress must have gotten turned around. It is such a small place I don't know how you could. For the wait the food was average.

  • Visited October 2013
    • 2 of 5 stars Value
    • 3 of 5 stars Atmosphere
    • 1 of 5 stars Service
    • 3 of 5 stars Food
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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140 reviews from our community

72% Recommend
    58
    44
    21
    8
    9
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first
Tuolumne, California, United States
Senior Reviewer
9 reviews 9 reviews
3 restaurant reviews
Reviews in 8 cities Reviews in 8 cities
3 helpful votes 3 helpful votes
“YUK!”
1 of 5 stars Reviewed October 14, 2013

Sorry to say but this place was terrible to our standards. They claim that everything is made fresh but what they don't say is that they don't offer much for the price. My husband had the pulled pork that was as dry as the sidewalk with smoke being the only real flavor. I had a BLT (figured how can you screw that up) to only have it come without any of the proclaimed homemade mayo so I also choked down a nasty dry meal. The only plus was that our waitress was very pleasant. If you want a good meal go to the Howling Wolf and you wont be disappointed.

Visited October 2013
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Walkersville, Maryland
Top Contributor
82 reviews 82 reviews
44 restaurant reviews
Reviews in 26 cities Reviews in 26 cities
46 helpful votes 46 helpful votes
“Not happy”
2 of 5 stars Reviewed October 14, 2013

We may have picked an off day but the evening we went for dinner was not anything we enjoyed. The clam chowder was very good I had a Vermont cheddar cheese sandwich on sourdough, it was ok but it also cost $6.00 just for the sandwich. They make all their own condiments so the order of French fries came with homemade ketchup- where is the Heinz, did not like that at all. Could have lived with all that but when we asked if the $2.25 ice tea included refills we were told for an extra $1.25. Today, rarely do you pay more for a refill. Service was slow, food was delivered quickly but we waited to long for our check, there were not many people.

Visited October 2013
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Stratford, Connecticut
Senior Reviewer
6 reviews 6 reviews
3 restaurant reviews
1 helpful vote 1 helpful vote
“outstanding food and service”
5 of 5 stars Reviewed October 13, 2013

we ended up visiting scratch on our Salem food tour and the experience was amazing. how often does the chef come to your table and tell you about the awesome stuff he prepared for you. The food was fresh and from local vendors which was great if you go the bacon dusted fries are a must and the ham and swiss as simple as it sounds is anything but; this place is a definite stop but pick your time wisely the food is so good they do become packed!

Visited October 2013
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Tinton Falls, New Jersey
Senior Contributor
31 reviews 31 reviews
13 restaurant reviews
Reviews in 11 cities Reviews in 11 cities
19 helpful votes 19 helpful votes
“a MUST for pork lovers!”
5 of 5 stars Reviewed October 8, 2013

We stopped here on our Salem Food Tour with Karen and were thrilled. This place is locally sourced and a must visit while in Salem. The food is great. We wish we had time to eat there again! Delish

Visited October 2013
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