Stayed here on 6/21/13. I was planning on picking up a friend at the airport at 9pm and she missed her flight at LAX coming from Russia plus she got food poisoning on the Russian plane so obviously she was miserable and desperately needed a place to sleep and recover. She had called me when I was halfway to Tucson from my home in the Phoenix area telling me about her terrible situation and I quickly pulled off onto one of the side roads close to Picacho Peak and called a marriot close by to LAX but they didn't have a room. The nice woman on the phone hooked me up with one that did have a room in Manhattan Beach a couple of miles farther away and my friend stayed the night until her flight to Tucson the next morning.
I then found and made a reservation at the local Residence Inn near the airport using my smart phone and made a reservation for the night. I got there not knowing what to expect since I ALWAYS read customer reviews before I choose a hotel and boy, was I impressed. Since I had made a very late reservation that night everything was still top notch and went smoothly . The young man (I wish I could have remembered his name) at the front desk was very efficient, polite and made me feel at ease after I explained the situation about my friend, plus he faxed the payment confirmation that allowed my friend (who was already sleeping in her room) to stay at the Manhattan Hotel. My room was perfect, breakfast was great and I had a great night's sleep. I am definitely coming back here to stay everytime I am in Tucson. BTW, my friend said everything was fantastic at her hotel too, especially her comfy bed and the friendly staff. Thank you Marriot, Arnold
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