The staff at the Westin La Paloma was amazing. I felt like a VIP upon my arrival! Needless to say I am far from a VIP, after crying all the way through security because this was the first time leaving my young baby at home, I arrived with running mascara, in need of rest. Jose coordinated with the staff to have someone pick up my breast milk daily to put in a freezer!
Jennifer, a waitress at Azul, had her manager go and "OPEN" the Starbucks after hours to make a cappucino, because they were having trouble with the espresso machine at the restaraunt!
The manager of the pool bar/snack area hand crafted an ice coffee for my colleague and I ~ and ice coffees are not even on the menu!
Marilyn, at the Red Door Spa, gave me an amazing massage, spent extra time making sure I was relaxed and was very attentive to my problem areas!
Jesus assisted me to my car the last day, helped me load everything and even gave us a "cart ride" back to our room after I realized I had forgotten something.
The grounds are beautiful and the pool is AMAZING! You feel so relaxed the moment you walk in. The lobby is spectacular and it even SMELLS relaxing.
My colleague worked with the concierge in scheduling a one-on-one guided hike of the Catalina Mountains! She organized everything for her!