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“Excellent venue and exceptional service for wedding” 5 of 5 stars
Review of Westin La Paloma Resort and Spa

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Westin La Paloma Resort and Spa
4.0 of 5 Resort   |   3800 East Sunrise Drive, Tucson, AZ 85718   |  
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4th Night Free & Credit
Ranked #13 of 129 Hotels in Tucson
Certificate of Excellence
GreenLeadersBronze level
Tucson, Arizona
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Excellent venue and exceptional service for wedding”
5 of 5 stars Reviewed May 14, 2013

Beautiful setting for the wedding reception. I cannot say thank you enough to the staff for their assistance throughout the event. The senior catering manager Donal Drayne was most wonderful to work with. He not only assisted us through all the necessary details of the wedding, but also was very accommodating with all last minute requests. Even though there was a different operation manager running the reception, Donal still checked in with us regularly to ensure everything flow beautifully. Another exceptional individual is Mr. William Arce. His service and attitude are top notch. He even noticed the bride was having a little cough and served up a delightful cup of ginger and green tea to sooth. All guests were attended to with a smile and politeness. Every time i asked for adjustment of room temperature, light, food, or drink, all was done with amazing promptness.
I would definitely return here for any event in the future!

  • Stayed May 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dayna D, Starwood Hotels at Westin La Paloma Resort and Spa, responded to this review, May 15, 2013
Dear Guest,

Thank you for taking the time to share about your recent stay. We are delighted to hear that you enjoyed our setting and that we are able to provide a memorable wedding to the bride and her guests. We are glad that you found our staff to be exceptional and friendly.
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2,123 reviews from our community

Traveler rating
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    435
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (599)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
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English first
Chicago, Illinois
Level Contributor
18 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed May 14, 2013

This newly renovated property ranks high on my list of favorites. Each room has a nice sized balcony the the grounds are spotless. The pool area was still undergowing a renovation but upon completion it will be fantastic. They have some of the best pool furniture I have ever seen at a resort. The staff is simply fantastic. Everyone greets you with a hello and some outstanding folks who deserve mention are Phyllis and Matt at the front door and "the pool slide lady". They have a Starbucks counter which is nice and the restaurant is great for dinner. I would not hessitate to return to this property for another visit.

Room Tip: Room 320 had a great view of the mountains and golf course
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  • Stayed May 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dayna D, Starwood Hotels at Westin La Paloma Resort and Spa, responded to this review, May 15, 2013
Dear Guest,

Thank you for taking the time to share about your recent stay. We are thrilled to hear you enjoyed our newly renovated guestrooms and pool area.

We look forward to welcoming you back in the future!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed May 13, 2013

Excellent and spacious rooms, beautiful grounds, great golf course! Main pool was closed for renovations, but the country club pool was very nice, as well as the tennis and exercise facilities. The public areas were very nicely appointed, with lobby bar, restaurants, and a Starbucks on site. The staff was very helpful and accomodating.

  • Stayed April 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dayna D, Starwood Hotels at Westin La Paloma Resort and Spa, responded to this review, May 15, 2013
Dear Guest,

Thank you for taking the time to share about your recent stay. We are thrilled to hear you enjoyed our newly renovated guestrooms and that you were able to experience our newly rejuvenated Jack Nicklaus golf course.

We look forward to welcoming you back in the future!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
NM
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed May 11, 2013

I really enjoyed my stay here, from the airy room with a lovely view, to the many pools and hot tubs and good food. Most memorable for me was the amazing staff and instructors at the workout center. There was a good variety of exercise classes and equipment available every day, something for all levels and abilities. The instructors were very well- qualified and attentive to individual needs. I especially need to thank Gina Rhine, who conducts the postural fitness class. She gave me an individualized workout, taking care that I performed each exercise correctly, and gave me guidelines for continuing the program at home. Her commitment to helping people get fit and willingness to go the extra mile or two is exceptional.

Room Tip: Better views from second or third floors, facing the outside of the properties. Corner rooms have an...
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  • Stayed May 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dayna D, Starwood Hotels at Westin La Paloma Resort and Spa, responded to this review, May 15, 2013
Dear Alice,

Thank you for sharing about your recent stay. We are delighted to hear you found our staff to be helpful and friendly and that you were able to experience our numerous resort amenities including our newly renovated Westin Workout.

We look forward to welcoming you back in the future!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Pikeville, Kentucky
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed May 9, 2013

I was travelling to Tucson on business and my flight was exceptionally long and uneasy, I had rented a car to drive out to the resort and what i found was one of the most beatiful places in the US. The climate was incredible, the views of the mountains and desert was awesome! By now now I am starting to relax, little did I know how much that i would relax. The folks at the front desk were so nice and helpful, the valet had taken care of my car and when I was walking outside and heading to my room one of the guys in a golf cart came by and asked if i wanted a ride and I said sure. He showed me around the grounds and took me to my room (he also showed me the shortcut back to the main lobby). Room was clean and spacious, view was awesome. Highly recommend this resort. I could keep talking about it, I am ready to go back!!

Room Tip: suites in section D near the clubhouse, the views of the golf course with the mountains rising behin...
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  • Stayed April 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dayna D, Starwood Hotels at Westin La Paloma Resort and Spa, responded to this review, May 15, 2013
Dear James,

Thank you for taking the time to share about your recent stay. We are happy we were able to provide you with a relaxing and rejuvenating experience during your business trip.

We look forward to welcoming you back in the future!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
York, Pennsylvania
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed May 8, 2013

I was so impressed with the staff from the person who gave me a golf cart ride to my room to the waiters. They work really hard and I'm sure long hours but very nice. The room was very spacious although I would recommend requesting a room off the ground floor just to have a better view. It's perfect for couples or families with multiple pool areas.

  • Stayed May 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dayna D, Starwood Hotels at Westin La Paloma Resort and Spa, responded to this review, May 15, 2013
Dear Louise,

Thank you for taking the time to share about your recent stay. We are delighted to hear you found our staff to be helpful and friendly.

We look forward to welcoming you back in the future!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Salt Lake City, Utah
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed May 8, 2013

I don't think I have ever felt so welcomed in a hotel before in my life. I arrived late at night after a long trip and Ceci Bosworth was at the front desk. I was speechless (and very emotional) by the quality of her service, and how helpful and caring she was. The room was very nice and spacious, food was good and I had a really good time in my conference. Very nice pools and a big waterslide, and I was blessed with perfect and beautiful weather. I only wish my stay would be longer, but I will definitely try to come back.

  • Stayed May 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dayna D, Starwood Hotels at Westin La Paloma Resort and Spa, responded to this review, May 15, 2013
Dear Andres,

Thank you for taking the time to share about your recent stay. We are thrilled to hear you found our staff to be best in class and that they contributed to your overall experience.

We look forward to welcoming you back in the future!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Westin La Paloma Resort and Spa

Address: 3800 East Sunrise Drive, Tucson, AZ 85718
Phone Number:
Location: United States > Arizona > Tucson
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Tucson
#5 Top resorts Hotel in Tucson
#6 Luxury Hotel in Tucson
#7 Green Hotel in Tucson
#12 Romantic Hotel in Tucson
#15 Family Hotel in Tucson
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Westin La Paloma Resort and Spa 4*
Number of rooms: 487
Official Description (provided by the hotel):
Experience the newest level of luxury in the Southwest at Tucson's iconic Westin La Paloma Resort and Spa. This AAA Four-Diamond resort, beautifully situated in the lush foothills of the Santa Catalina Mountains, has undergone a $305 million resort-wide rejuvenation. The result is a more contemporary, personalized flare to the resort's renowned elegance that exceeds expectations and fulfills every guests needs. Each of the 487 spacious guest rooms (including 25 expansive suites) have been meticulously reappointed, with attention to the smallest details, to provide the most relaxing and convenient space to unwind. A perfect getaway for couples, families or corporate retreats, The Westin La Paloma Resort offers world-class amenities including five re-imagined resort swimming pools and the 177a€™ Sidewinder water-slide; 27 holes of Jack Nicklaus Signature golf; the full-service, restorative Elizabeth Arden Red Door Spa; WestinWORKOUT Fitness Center; Kids Club; and 8 exceptional dining options. Just 25 minutes from the Tucson International Airport, The Westin La Paloma Resort is conveniently located near art galleries, shopping, and a wide variety of signature destination attractions and dining. Courtesy transportation is provided for guests via new Mercedes Sprinters to the upscale La Encantada shopping center. ... more   less 
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Also Known As:
Westin La Paloma Hotel Tucson
Westin Tucson
Westin La Paloma Tucson Arizona
Tucson Westin

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