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“Enjoyed our Stay!” 4 of 5 stars
Review of Westin La Paloma Resort and Spa

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Westin La Paloma Resort and Spa
4.0 of 5 Resort   |   3800 East Sunrise Drive, Tucson, AZ 85718   |  
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4th Night Free & Credit
Ranked #11 of 128 Hotels in Tucson
GreenLeadersBronze level
Brunswick, Georgia
Senior Contributor
30 reviews 30 reviews
17 hotel reviews
Reviews in 22 cities Reviews in 22 cities
31 helpful votes 31 helpful votes
“Enjoyed our Stay!”
4 of 5 stars Reviewed August 2, 2012

Good place to stay. Service was great and front desk always very helpful when we had questions. Even though the hotel is being renovated, the room was clean. Carpet did need cleaning, but I am sure they were waiting for this part of the hotel to be updated. Great place for families as they have several pools....children's pool, adult pool, etc. We will stay here again if we travel to Tucson.

  • Stayed June 2012, traveled with family
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheWestinLaPaloma, General Manager at Westin La Paloma Resort and Spa, responded to this review, August 9, 2012
Thank you for posting how much your family enjoyed La Paloma. Call us for your next visit to Tucson so we may assist with your family’s vacation plans. We’re excited to be able to show off our new guest rooms! We wish you continued safe travels…remain well. Jonathan Litvack, General Manager
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1,793 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (477)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Any
English first
Maastricht, Limburg, Netherlands
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 30, 2012

Talked to a few people by the pool and at the organized dinner events for the Up with People Alumni Reunion.
Had great conversations with the friendliest of guys, William Arce! He was working during the dinner events and at the shows, and it was just great to have him around.

Stayed July 2012, traveled with friends
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheWestinLaPaloma, General Manager at Westin La Paloma Resort and Spa, responded to this review, July 31, 2012
Thank you for posting how William made your dinner memorable by the pool. We look forward to seeing you back at La Paloma for future reunions. We wish you continued safe travels…remain well. Jonathan Litvack, General Manager
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Los Angeles, California
2 reviews
5 of 5 stars Reviewed July 30, 2012

This was my first UWP Reunion in 40 years and it was the BEST. The hotel and it's staff were incredible. I'd like to give William Arce and Hilda a big thnak you, becuase thet went beyond what is required of them to make me and my cast mates feel welcomed.

I will return again very soon.

Room Tip: I stayed in F 566. Amazing view of the the mountain.
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  • Stayed July 2012, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheWestinLaPaloma, General Manager at Westin La Paloma Resort and Spa, responded to this review, August 9, 2012
40 years- That’s way too long to wait for a reunion. So glad to read how William and Hilda made it the BEST. We’ll be waiting to welcome you back before next year. We wish you continued safe travels…remain well. Jonathan Litvack, General Manager
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Phoenix, Arizona
Top Contributor
109 reviews 109 reviews
48 hotel reviews
Reviews in 52 cities Reviews in 52 cities
80 helpful votes 80 helpful votes
5 of 5 stars Reviewed July 30, 2012

Make a quick trip to Tucson for the weekend. Escape the heat kind of thing. Decided to stay at the Westin. The property is very scenic. It is set into the foothills of the Catalina mountains. The rooms very nice and very clean. The service was top notch. Very friendly. I really enjoyed the pool as well. A bit crowded, but there is an adult only pool that was just fine.

The views are really amazing. Golf as well if you are into that.

  • Stayed July 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheWestinLaPaloma, General Manager at Westin La Paloma Resort and Spa, responded to this review, July 31, 2012
Thank you for choosing The Westin La Paloma for you getaway. We have great packages including golf, spa and other amenities, so call us anytime and enjoy another weekend with us. We wish you continued safe travels…remain well. Jonathan Litvack, General Manager
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Tucson, Arizona
1 review
5 of 5 stars Reviewed July 29, 2012

Had a great time. Many helpful employees including Joey Bradford, Peter M., and William Arce whom are professionals at what they do!! They made the stay a wonderful experience.They made me feel like royalty and were helpful with all needs, including food drink and any other needs around the hotel.

  • Stayed July 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheWestinLaPaloma, General Manager at Westin La Paloma Resort and Spa, responded to this review, August 9, 2012
Thank you for posting about our associates that provided you with great service. They are ready to welcome you soon and create another wonderful stay. We wish you continued safe travels…remain well. Jonathan Litvack, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Golden, Colorado
Senior Contributor
27 reviews 27 reviews
13 hotel reviews
Reviews in 15 cities Reviews in 15 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed July 28, 2012

Our company provided video production for an event at the resort, so our staff was housed at the hotel. We stay in many hotels as our staff travels from event to event and this establishment is definitely high on our list of places to stay.

Great food, good service and attentive staff make this a good place to stay and work.

The ordinary rooms are reasonably large with two sinks in the bathroom, both a great shower and a tub. There was fully functional WIFI in the rooms. Air conditioning in our room was very effective.

But if you don't have a car, and can't leave the resort, there very little in the way of ordinary shopping or cheaper restaurants on the property. There are gift shops, pro shops and a Starbucks with sandwiches but that's about it.

The property is well maintained and very clean. The sliding screen door to patio in our room didn't work when we checked in. A quick word at the front desk and the door was fixed in a few hours. That's good service.

This property is expensive but highly recommened.

Room Tip: Rooms are located in a number of separate buildings, some a quite walk from the lobby and meeting ro...
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  • Stayed July 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheWestinLaPaloma, General Manager at Westin La Paloma Resort and Spa, responded to this review, July 31, 2012
Thank you for posting how La Paloma is your choice when in Tucson. I hope you will be able to stay when you have time to relax and enjoy the pool, spa or country club at your leisure. We wish you continued safe travels…remain well. Jonathan Litvack, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Los Angeles, California, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed July 27, 2012

The grounds are beautiful, the drinks in the Azul Lounge are strong; but the staff ... perfection. Everyone—from the young man at the Starbuck's kiosk to the young lady from Nepal who cleaned my room—was charming and committed to excellent care. Thanks for a wonderful stay. Best. Service. Ever.

  • Stayed July 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheWestinLaPaloma, General Manager at Westin La Paloma Resort and Spa, responded to this review, July 31, 2012
Thank you for posting about our associates that made your stay memorable. Stop back in soon and let us provide you with another wonderful stay.We wish you continued safe travels…remain well. Jonathan Litvack, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Westin La Paloma Resort and Spa

Address: 3800 East Sunrise Drive, Tucson, AZ 85718
Phone Number:
Location: United States > Arizona > Tucson
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotel in Tucson
#4 Green Hotel in Tucson
#4 Top resorts Hotel in Tucson
#5 Luxury Hotel in Tucson
#6 Spa Hotel in Tucson
#9 Romantic Hotel in Tucson
#12 Family Hotel in Tucson
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Westin La Paloma Resort and Spa 4*
Number of rooms: 487
Official Description (provided by the hotel):
Experience the newest level of luxury in the Southwest at Tucson’s iconic Westin La Paloma Resort and Spa. This AAA Four-Diamond resort, beautifully situated in the lush foothills of the Santa Catalina Mountains, has undergone a $30 million resort-wide rejuvenation. The result is a more contemporary, personalized flare to the resort’s renowned elegance that exceeds expectations and fulfills every guests needs. Each of the 487 spacious guest rooms (including 25 expansive suites) have been meticulously reappointed, with attention to the smallest details, to provide the most relaxing and convenient space to unwind. A perfect getaway for couples, families or corporate retreats, The Westin La Paloma Resort offers world-class amenities including five re-imagined resort swimming pools and the 177’ Sidewinder water-slide; Jack Nicklaus Signature golf; the full-service, restorative Elizabeth Arden Red Door Spa; Westin WORKOUT Fitness Center; Kids Club; and six exceptional dining options. Just 25 minutes from the Tucson International Airport, The Westin La Paloma Resort is conveniently located near art galleries, shopping, and a wide variety of signature destination attractions and dining. Courtesy transportation is provided for guests via new Mercedes Sprinters to the upscale La Encantada shopping center. ... more   less 
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Also Known As:
Westin La Paloma Hotel Tucson
Westin Tucson
Westin La Paloma Tucson Arizona
Tucson Westin

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