Recently stayed one night and had two rooms, one for my wife and I and other for my son. Both were compliments of Marriott with coupons earned in a promotion. Property lobby has been upgraded to new Courtyard "theme and design", which lead to positive first impressions. From reading other reviews it would appear that rooms have also been upgraded, although you could not guess this from ours. First, our room was dark. Combined with the burgundy room tones, it was too dark for my taste. This was made worse by some cleanliness issues. Area around sink (which was too small) was not cleaned well as residue from wiping was apparent. Bathroom floor had two large "smears" on it where it was either partially and inefficiently mopped, or worse, not mopped at all. Bathroom towels were thin and a bit worn. My pillow, while I believe clean, had stains on the pillow case which made me uneasy. Finally, while not a complaint but a suggestion, I would recommend that this and all hotels encase the blankets in sheets and forego the ancient cheap bedspread for tidy sheeted beds. My expectation from a hotel is cleanliness first and foremost. I did not feel that this was delivered. With that said and based on others reviews, perhaps we simply got an exception rather than the rule at this location. I hope that is the case but will leave it to others to determine for themselves as I will choose a different property in the future.
- Official Description (provided by the hotel):
- The new state-of-the-art lobby at the Courtyard Tucson, AZ hotel in Williams Centre provides greater flexibility & choices for our guests. Our new lobby features flexible spaces, free 40MEG Fiber Optic Wi-Fi and easy access to the latest news, weather and airport conditions via our GoBoard. The highlight of our new Tucson hotel lobby experience is The Bistro-Eat. Drink. Connect., which provides guests with healthy food and beverage offerings with dinner service. Our hotel in Tucson, AZ is minutes from Park Place Mall, 5 miles from the University of Arizona and 7 miles from downtown Tucson & the Tucson Convention Center. The hotel is located 1 mile north from Davis Monthan AFB. The Courtyard by Marriott Tucson Williams Centre hotel will make you feel at home with luxurious bedding, garden-like surroundings, outdoor pool, whirlpool & exercise room. Our guests love the well-lit work desk, ergonomic desk chair & free 40MEG Fiber Optic Wi-Fi high speed internet in our spacious guest rooms. If hosting a meeting or event, our hotel has two meeting rooms totaling 1,248 square feet. ... more less
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- Also Known As:
- Courtyard Tucson Williams Centre Hotel Tucson
- Tucson Marriott
- Tucson Courtyard