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“Charged Twice” 2 of 5 stars
Review of Clarion Inn Downtown Tucson

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Clarion Inn Downtown Tucson
2.0 of 5 Motel   |   750 W. Starr Pass Blvd., I-10 & Frontage Road Exit 259, Tucson, AZ 85713 (Formerly La Quinta Inn Tucson Downtown)   |  
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Choice Privileges Points
Ranked #103 of 127 hotels in Tucson
Hermosillo, Mexico
1 review
“Charged Twice”
2 of 5 stars Reviewed May 27, 2013

Never again! Arrived at hotel to find out that the lady @front desk (jmata.az362) didn´t find my reservation. She "fixed" the problem and gave us a room. At 6:00pm I got a message from my bank telling me that i was charged again. When i got to the front desk, the person who attended me earlier wasn´t there so, i was attended by another one. She apologized and said that everything was a mistake and not to worry because it was fixed. 5 days and there´s no money back on my bank account. By the way, no bath soap in the room.

  • Stayed May 2013, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
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35 people have reviewed this hotel

Traveler rating
    3
    6
    11
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    9
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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
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English first
Texas
Top Contributor
52 reviews 52 reviews
26 hotel reviews
Reviews in 25 cities Reviews in 25 cities
34 helpful votes 34 helpful votes
2 of 5 stars Reviewed May 25, 2013

If we weren't tired and hungry we would most likely pass this one up. But, being a Clarion by Choice Hotel we took a chance. Not such a good move! It needs serious work. There's just enough to keep you in there at least to sleep and wash up. Be sure your sliding door to the parking lot is secure.
The employees are very nice and helpful. They suggested the restaurant next door (with a 20% discount) and it was good; seems like a lot of locals go in there and that is a good sign. We had a comfortable sleep. But, the physical structure including inside the rooms need a re-doing and upgrading.
Choice needs to get on the management here and themselves to fix the place up or shut it down.

Room Tip: Pass the place up if you can. If not, inspect the room and the sliding door for security purposes. U...
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  • Stayed May 2013, traveled as a couple
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oakhurst, California
Top Contributor
58 reviews 58 reviews
18 hotel reviews
Reviews in 28 cities Reviews in 28 cities
38 helpful votes 38 helpful votes
1 of 5 stars Reviewed May 19, 2013

Clarion is one of Choice Hotels highest ranked properties - this one is really bad! The curtains were ripped, the shower head was falling off, the tub was black, the door hinge was broken and
on and on. We were very disappointed! The front staff were busy talking and couldn't be bothered. It was rather inexpensive but after staying there, we know why. Skip this one!!!

  • Stayed May 2013, traveled as a couple
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Helsinki
Senior Contributor
32 reviews 32 reviews
31 hotel reviews
Reviews in 23 cities Reviews in 23 cities
22 helpful votes 22 helpful votes
2 of 5 stars Reviewed April 17, 2013

This place is a fair bargain but don't expect much. The breakfast is sub-par, the jacuzzi is a joke and the staff would really be doing something else. I don't think I'll stay here again but it wasn't all that bad when all is said and done.

Stayed March 2013, traveled solo
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
fayetteville
Contributor
16 reviews 16 reviews
4 hotel reviews
Reviews in 10 cities Reviews in 10 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 20, 2013 via mobile

This room is perfectly located for my needs. I have stayed here 3 seperate times over the last 4 years and they have been consistant.. front desk is nice. sometimes housekeeping forgets towells or soap, but when u call the front desk it is always promptly brought to your room. It is right off the freeway so I always park under the lights at the front of the hotel. They have a very nice complementary breakfast.

  • Stayed March 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Kelowna, Canada
Top Contributor
84 reviews 84 reviews
23 hotel reviews
Reviews in 42 cities Reviews in 42 cities
34 helpful votes 34 helpful votes
3 of 5 stars Reviewed March 15, 2013

When we arrived we thought that it was so close to the freeway and expected a lot of traffic noise - but it was not too bad. Reception check in was friendly and fast. Our King Bed room was clean as was the bathroom and even though it was dated we encountered no bed bugs. There was no trash around but the tables in the dining room were not wiped after people left. It did not appear that anyone was taking care of the breakfast area.
The fridge in the room froze an orange that was left in it overnight. The carpet lip was coming off the wall under the writing desk area.
It might be a good idea for the hotel to advise how their shower/bath taps work as it was a little different.
At a rate of Fifty One Eighty Six which included tax it was not bad.

  • Stayed March 2013, traveled with friends
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Greensboro, NC
Contributor
12 reviews 12 reviews
Reviews in 8 cities Reviews in 8 cities
20 helpful votes 20 helpful votes
1 of 5 stars Reviewed February 22, 2013

We had flown in from North Carolina for a family reunion. This had to be the worst Clarion we have stayed in. I have pictures of bags on trash stacked up in stairways, the smell of essences reeked in the hallways. Half the lobby had been rented out to show vendors, leaving very little room to move around or enjoy breakfast with family; parking ended up being in a muddy field behind the hotel.
After taking a fall in a pothole in front of the hotel (again I have pictures and witnesses), the hotel's only response was "I'm sorry". They did not ask if I needed a Band-Aid, or was hurt in any way. Their lack of concern for their customers was apparent. We were not looking for a free room or monetary compensation, just concern for their customers.

  • Stayed February 2013, traveled with family
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Clarion Inn Downtown Tucson

Also Known As:
Clarion Inn Downtown Tucson Hotel Tucson
Clarion Inn Downtown Tucson Hotel
La Quinta Tucson
Tucson La Quinta
Address: 750 W. Starr Pass Blvd., I-10 & Frontage Road Exit 259, Tucson, AZ 85713 (Formerly La Quinta Inn Tucson Downtown)
Phone Number:
Location: United States > Arizona > Tucson
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #103 of 127 hotels in Tucson
Price Range (Based on Average Rates): $
Hotel Class:2 star — Clarion Inn Downtown Tucson 2*
Reservation Options:
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