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“Average-good reasonably priced hotel in excellent location” 4 of 5 stars
Review of Homewood Suites by Hilton Tucson/St. Philip's Plaza University

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Homewood Suites by Hilton Tucson/St. Philip's Plaza University
2.0 of 5 Hotel   |   4250 North Campbell Avenue, Tucson, AZ 85718 (Formerly Windmill Suites of Tucson)   |  
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Ranked #23 of 129 Hotels in Tucson
Certificate of Excellence 2014
arizona, british columbia
Senior Contributor
48 reviews 48 reviews
24 hotel reviews
Reviews in 21 cities Reviews in 21 cities
28 helpful votes 28 helpful votes
“Average-good reasonably priced hotel in excellent location”
4 of 5 stars Reviewed April 18, 2014

My room was spacious with some good lighting and seating.
It was clean though somewhat dated.
The bed was soft, which i like.
Breakfast was uninspiring, typical of mid-priced hotels.
(many Hilton Garden Inns seem to have nicer breakfasts)
The breakfast area is somewhat sparse.

The staff was polite, helpful and effective.
I had a scheduled medical procedure and my ride was not due until noon.
The front desk kindly allowed me to check out an hour late.

Overall a very decent hotel but nothing special.
I will stay there again, especially since I love the Plaza and its shops, patios and restaurants.

  • Stayed March 2014, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WindmillSuites-GM, Manager at Homewood Suites by Hilton Tucson/St. Philip's Plaza University, responded to this review, May 12, 2014
Dear elderlyones--

Thank you for taking the time to write a review on your stay at Windmill Suites. We will be renovated this summer and are looking forward to all of the changes to come. We love our location within the St. Philip's Plaza. We hope that in your future travels to Tucson you will re-visit our remodled hotel.
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482 reviews from our community

Traveler rating
    295
    136
    36
    5
    10
See reviews for
141
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (88)
Date | Rating
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English first
west springfield
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 16, 2014

Love everything about this hotel. We had a patio room which I recommend, Pool was just steps away and it is so nice to just sit outside and enjoy the sunshine. Room was nice, beds comfy. Kitchen is tiny with no utensils so be prepared for that. Pool is beautiful and well taken care of. Sunshine most of the day. Breakfast is great. Waffles, yogurt, eggs, bacon, sausage, cereals, bagels, toast, pastry etc. They have fresh apples out on the counter most of the day and warm cookies about 4ish every afternoon. Yummy. The front desk is super friendly, especially Karrissa who checked us in. If you need something they will go above and beyond to find it for you. Beautiful view of the mountians. Malls close by and Campbell has just about everything you may need. Short drive to UA and about 20 minutes from the airport. Old Tucson and the desert museum is about a half hour drive.

Oh and the comment about the tv in one of the other reviews...who is hanging out in thier room watching tv? It serves it's purpose and had no issues, then again we were always out doing something even if it was just sitting by the pool.
The employees are fantastic...everyone greats you with a good (morning, afternoon, evening) and a smile and the front desk was superb!

Room Tip: We were located on the first floor, double beds, patio room. we could walk right out to the pool...
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  • Stayed March 2014, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WindmillSuites-GM, Manager at Homewood Suites by Hilton Tucson/St. Philip's Plaza University, responded to this review, May 12, 2014
Dear mich030--

Thank you for taking time to write a review about your stay. We are happy to hear that you enjoyed your experience. We hope that in your future travels to Tucson you choose to stay at our property.
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Uk
Top Contributor
97 reviews 97 reviews
64 hotel reviews
Reviews in 66 cities Reviews in 66 cities
122 helpful votes 122 helpful votes
2 of 5 stars Reviewed April 11, 2014

How this hotel gets good reviews I have no idea. No service ( we weren't told about free cookies, drinks or given any info on facilities when we arrived). Pool area uninspiring and rooms awful- very outdated, beds uncomfortable and walls paper thin, heard the ice machine very time it was used and when the person in the next room had a shower in the morning it felt like he was right next to me. Breakfast ok, although cups etc all polystyrene so not environmentally friendly. Saving grace was the fact it was in a mall so a couple of good restaurants within walking distance. We paid the same mount of money to stay in an amazing hotel near Phoenix, so this was really poor value

  • Stayed April 2014, traveled with family
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WindmillSuites-GM, Manager at Homewood Suites by Hilton Tucson/St. Philip's Plaza University, responded to this review, May 12, 2014
Dear bruisyard-

Thank you for taking your time to write a review on your stay. We apologize your stay was not up to your expectaions. We strive to exceed all of our guests expectations. we hope that in your future travels to Tucson you give us another chance to exceed your expecations and will re-visit our remodled hotel.
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Arlington, Tennessee
Contributor
13 reviews 13 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed March 31, 2014

This place is clean and is perfect for a few nights stay. It is close to the airport and only a mile from local shopping and resturants. My room was very clean and spacious although it could use an update on decor for sure. I did not eat the breakfast but it looked like more than your average continental deal.

  • Stayed March 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WindmillSuites-GM, Manager at Homewood Suites by Hilton Tucson/St. Philip's Plaza University, responded to this review, April 3, 2014
Dear CandiceandKyleW-

Thank you for taking time to write a review about your stay. We are happy to hear that you enjoyed your experience. We hope that in your future travels to Tucson you choose to stay at our property.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Diego, California
Top Contributor
115 reviews 115 reviews
33 hotel reviews
Reviews in 42 cities Reviews in 42 cities
58 helpful votes 58 helpful votes
4 of 5 stars Reviewed March 31, 2014

We choose this hotel mainly for the location--close to family--and reputation for comfort and friendliness. North of central Tucson, it's not particularly convenient to the university or downtown, but it's part of a very pleasing plaza with good shops and restaurants. Our room--I think they're all suites--was very spacious and well-designed, and included a kitchenette; for shopping, Trader Joe's is across the street. Everything about the room was pleasing except the TV--it worked fine, but it's an old model and was situated in an awkward spot in relation to the furniture. The room was quiet and clean, the beds comfortable, the complimentary breakfast much better than average. And the price was reasonable. The hotel lacks a bar and restaurant, but the plaza provides these, just a few steps away.

  • Stayed March 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WindmillSuites-GM, Manager at Homewood Suites by Hilton Tucson/St. Philip's Plaza University, responded to this review, April 3, 2014
Dear actempe--

Thank you for taking the time to write a review about your stay. We are happy to hear that you enjoyed your stay. We look forward to your return to our property the next time you visit family here in Tucson.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Rosemont, Pennsylvania
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed March 30, 2014

I stayed at Windmill Suites a few weeks ago and enjoyed my stay very much. The staff was very helpful; the place was clean; and I enjoyed the breakfast. I was traveling on business and appreciated its easy access to the Tucson airport but far enough away that it was quite quiet. I liked that we were in a shopping area with restaurants. The view of the Catalina Mountains made it a lovely place to be. I'd love to return for vacation.

Room Tip: My room was facing the parking lot but the nights were very quiet.
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  • Stayed March 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WindmillSuites-GM, Manager at Homewood Suites by Hilton Tucson/St. Philip's Plaza University, responded to this review, April 3, 2014
Dear Helen M--

Thank you for taking the time to write a review about your stay at our hotel. We are delighted to hear that you had such a great experience. We hope that you come and stay with us the next time you are in Tucson.
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Mississauga
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
Reviews in 7 cities Reviews in 7 cities
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed March 21, 2014

This isn't a bad place, it is clean, functional. Ring ring, it's the 90s calling, they want their televisions back, although on the channels provided there is nothing worth watching. It's on the outskirts of town, so if you want to be able to walk to interesting places, go somewhere else. Breakfast is a zoo, this is a large hotel and there are maybe 8 tables for breakfast, so people scatter far and wide precariously holding their breakfast on paper plates trying to find a place to sit.

  • Stayed March 2014, traveled as a couple
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WindmillSuites-GM, Manager at Homewood Suites by Hilton Tucson/St. Philip's Plaza University, responded to this review, March 22, 2014
Dear MississaugaMonk

Thank you for taking time to write a review about our hotel. This summer we will be renovated. We hope that in your future travels to Tucson you will re-visit our newly renovated hotel. Thank you for your time and feedback.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Homewood Suites by Hilton Tucson/St. Philip's Plaza University

Address: 4250 North Campbell Avenue, Tucson, AZ 85718 (Formerly Windmill Suites of Tucson)
Phone Number:
Location: United States > Arizona > Tucson
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#17 Family Hotel in Tucson
#20 Romantic Hotel in Tucson
#22 Business Hotel in Tucson
Price Range (Based on Average Rates): $$
Hotel Class:2 star — Homewood Suites by Hilton Tucson/St. Philip's Plaza University 2*
Number of rooms: 122
Official Description (provided by the hotel):
All-suite Tucson, AZ, hotel near the University of Arizona Located less than five miles from the University of Arizona's main campus, Homewood Suites by Hilton(R) Tucson/St. Philip's Plaza University places guests near sporting events and cultural attractions. This extended-stay hotel in Tucson, Arizona, is set in the beautiful St. Philip's Plaza in the Catalina foothills, with wonderful shopping and dining options just steps away, including a weekend Farmer's Market featuring Southern Arizona's largest market devoted entirely to locally grown and manufactured products. Our Tucson hotel by Rillito River Park offers 12 miles of riverside trails. Enjoy easy access to Arizona-Sonora Desert Museum and Biosphere 2. Corporate travelers will appreciate our proximity to Honeywell, Raytheon, Ventana Medical and the University of Arizona Medical Center. ... more   less 
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Also Known As:
Windmill Suites Of Tucson Hotel Tucson
Windmill Inn Tucson

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