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“Great staff and location” 4 of 5 stars
Review of Homewood Suites by Hilton Tucson/St. Philip's Plaza University

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Homewood Suites by Hilton Tucson/St. Philip's Plaza University
2.0 of 5 Hotel   |   4250 North Campbell Ave., Tucson, AZ 85718 (Formerly Windmill Suites of Tucson)   |  
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Ranked #18 of 128 Hotels in Tucson
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
“Great staff and location”
4 of 5 stars Reviewed September 6, 2013

I Stayed there five nights in August for a convention. The location was great for shopping and for taking walks on trails. There is a sprouts,trader joes and lots of places to eat. I love having a kitchen and lots of space in room. The staff was awesome.....shout out to crystal Sara Emma Victoria Amanda and Pam. I will be back next year for sure.

  • Stayed August 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WIAQuality, Guest Relations Manager at Homewood Suites by Hilton Tucson/St. Philip's Plaza University, responded to this review, September 10, 2013
“Great staff and location”

Dear TripAdvisor Guest,

Your review is most appreciated! Crystal, Sara, Emma, Victoria and Pam will be recognized for their hospitality!

Thank you for your comments regarding the spaciousness of our suite. We are pleased you enjoyed the location of our property.

Thank you for recommending us! We appreciate your patronage!

Sincerely,

Windmill Suites
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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437 reviews from our community

Traveler rating
    270
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    32
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (82)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
Risskov, Denmark
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 6, 2013

I stayed at the Windmill Suites when I visited U of A at the end of August. I have had unforgettable experiences there. The reception was very friendly and helpful. The room was clean, roomy, practical and the bed supper comfortable. Besides the free bicycles are available for guests, which was very appreciated to be used to enjoy a city tour...

  • Stayed August 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WIAQuality, Guest Relations Manager at Homewood Suites by Hilton Tucson/St. Philip's Plaza University, responded to this review, September 10, 2013
Dear TripAdvisor Guest,

Your review is most appreciated! Our team members will be recognized for their friendly and helpful service!

We appreciate your comments regarding the cleanliness and spaciousness of our suite. We are pleased you enjoyed our comfortable bed and our bicycles for our guest’s use.

Thank you for choosing to stay with us! We look forward to welcoming you back on your future travels to Tucson!

Sincerely,

Windmill Suites
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Silver City, New Mexico
Top Contributor
118 reviews 118 reviews
14 hotel reviews
Reviews in 30 cities Reviews in 30 cities
72 helpful votes 72 helpful votes
4 of 5 stars Reviewed September 5, 2013

Fairly quiet even next to pool. Easy to walk to Zinburger, PF Chang's, Scordato's Pizzeria & Scordato's and Trader Joe's is across street. As with most breakfast included hotels, I'd rather let them keep what we Americans allow to pass for food and have a reduction in rates while I go to a bakery or restaurant to get healthier, tastier food. We were pleasantly surprised by a Saturday morning farmers' market in the complex near the hotel. Knowing this, next time we stay here we'll bring a cooler and see what's available. And we will stay here again. Had the spa & pool to myself at 7 AM.

  • Stayed August 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WIAQuality, Guest Relations Manager at Homewood Suites by Hilton Tucson/St. Philip's Plaza University, responded to this review, September 6, 2013
“Convenient location, walk to some great restaurants, farmer’s market”

Dear TripAdvisor Guest,

Thank you for your review!

We are pleased you enjoyed the nearby restaurants.

Thank you for choosing to stay with us! We look forward to welcoming you back!

Sincerely,
Windmill Suites
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
California
Reviewer
5 reviews 5 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed September 5, 2013

We stayed at the Windmill Suites when we took our son to check in to the U of A this summer. It was a great location at a great price. The beds were surprisingly comfortable and the room was spacious. The elevator in the wing we stayed at was a little retro - really small and looked like an after thought in the design but it was functional and got us to the floor we needed. Over all I would recommend this place for a weekend stay when visiting Tucson or your student at the U of A. The local is perfect. We also got to enjoy the Farmer's Market that was taking place in the plaza on Saturday morning. That was an added treat we didn't expect but really enjoyed.

  • Stayed August 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WIAQuality, Guest Relations Manager at Homewood Suites by Hilton Tucson/St. Philip's Plaza University, responded to this review, September 6, 2013
“Great Value”

Dear TripAdvisor Guest,

Thank you for your positive comments regarding your recent stay at our Tucson Windmill!

We appreciate your comments regarding the spaciousness of our suite. We are pleased you enjoyed our comfortable beds and the location of our property.

Thank you for recommending us! We look forward to welcoming you back on your future travels to Tucson!

Sincerely,
Windmill Suites
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sparks, Nevada, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 3, 2013

We stayed here the first week of August for a softball tournament. The hotel has easy access in a cute shopping center. There is a Trader Joes across the street, and other shopping is close by. The free breakfast in the morning was the perfect way to start our day. The staff was very friendly and helpful. The rooms were spacious, and included a kitchenette with a refrigerator and microwave. The best part of this hotel, in my opinion, was the beds! By far the most comfortable I have ever slept in. Even better than a Hilton bed. I slept like a baby all seven nights of our stay. I would definitely recommend this hotel to anyone visiting Tuscon.

  • Stayed August 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WIAQuality, Guest Relations Manager at Homewood Suites by Hilton Tucson/St. Philip's Plaza University, responded to this review, September 4, 2013
“So comfortable!”

Dear TripAdvisor Guest,

Your review is most appreciated! Our team members will be recognized for their friendly and helpful service!

We appreciate your comments regarding the spaciousness of our suite. We are pleased to know you enjoyed our breakfast buffet, our comfortable beds and the location of our property.

Thank you for recommending us! We look forward to welcoming you back!

Sincerely,

Windmill Suites
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Prescott, Arizona, United States
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed August 25, 2013

We had a very pleasant stay at Windmill Suites. We were getting our daughter moved in to U of A and spent 3 days. The motel is conveniently located, very quiet, has all the needed amenities and spacious, well kept rooms. It's layed out very well, with easy access to parking and the pool no matter where your room is. The hot breakfast is great, and they never run out of anything. The staff is excellent, very helpful, and Sara at the front counter is welcoming and kind. We'll be staying at Windmill every time we head down to see our daughter.

  • Stayed August 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WIAQuality, Guest Relations Manager at Homewood Suites by Hilton Tucson/St. Philip's Plaza University, responded to this review, August 27, 2013
“Pleasant Stay”

Dear Mr. Ken C.,

Thank you for your positive review! Sara and our team members will be recognized for their customer service!

We are pleased to know you enjoyed our breakfast buffet, the design and spaciousness of our suite and the location of our property.

Thank you for choosing to stay with us! We look forward to welcoming you back next time you’re in Tucson!

Sincerely,

Windmill Suites
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Surprise, Arizona
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed August 24, 2013

First time with Windmill Suites. Located in a pretty plaza. Trader Joe's across the street. Sara greeted me with a smile on arrival, was very friendly and quickly explained hotel policies. I had requested a 3rd floor room, but was assigned a 2nd floor room. She referred me to the front desk, and assured me that they would do their best to accomodate me. Victoria processed my check-in, and was very pleasant and helpful. She consulted with Crystal, the manager, who was also very nice, and they found me a third floor room. As other reviewers have said, the hotel does show it's age, but the lobby and room were very clean overall. The hallways were warm, but the a/c in the room was cold, with a separate thermostat. As a light sleeper I am not a good traveler, but I had no noise issues from other rooms. The bed was very comfortable. The closet was tiny, but the bathroom was larger than often found, and the fridge (cold) & microwave were in a walk-in wet bar. Only cleanliness complaint was a hair in one bed, fortunately, none found in the other one. Also should vacuum behind tv stand, dusty. I didn't eat the breakfast but it looked decent, eggs, sausage, etc. I go to Tucson every year for a convention, and will be calling Windmill Suites next year.

  • Stayed August 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WIAQuality, Guest Relations Manager at Homewood Suites by Hilton Tucson/St. Philip's Plaza University, responded to this review, August 27, 2013
“Will definitely go back”

Dear TripAdvisor Guest,

Thank you for your review of our Tucson location! Sara, Victoria and Crystal will be recognized for their hospitality!

We appreciate your comments regarding the cleanliness of our suite. We are pleased to know you enjoyed our comfortable beds and the location of our property.

Please accept our sincere apologies for your suite not being properly cleaned. We have addressed this issue with our housekeeping department.

Thank you for choosing to stay with us! We look forward to welcoming you back next year!

Sincerely,

Windmill Suites
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Homewood Suites by Hilton Tucson/St. Philip's Plaza University

Address: 4250 North Campbell Ave., Tucson, AZ 85718 (Formerly Windmill Suites of Tucson)
Phone Number:
Location: United States > Arizona > Tucson
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#15 Family Hotel in Tucson
#26 Business Hotel in Tucson
#26 Romantic Hotel in Tucson
Price Range (Based on Average Rates): $$
Hotel Class:2 star — Homewood Suites by Hilton Tucson/St. Philip's Plaza University 2*
Number of rooms: 122
Official Description (provided by the hotel):
All-suite Tucson, AZ, hotel near the University of Arizona Located less than five miles from the University of Arizona's main campus, Homewood Suites by Hilton(R) Tucson/St. Philip's Plaza University places guests near sporting events and cultural attractions. This extended-stay hotel in Tucson, Arizona, is set in the beautiful St. Philip's Plaza in the Catalina foothills, with wonderful shopping and dining options just steps away, including a weekend Farmer's Market featuring Southern Arizona's largest market devoted entirely to locally grown and manufactured products. Our Tucson hotel by Rillito River Park offers 12 miles of riverside trails. Enjoy easy access to Arizona-Sonora Desert Museum and Biosphere 2. Corporate travelers will appreciate our proximity to Honeywell, Raytheon, Ventana Medical and the University of Arizona Medical Center. ... more   less 
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Also Known As:
Windmill Suites Of Tucson Hotel Tucson
Windmill Inn Tucson

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