We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Most comfortable bed ever!” 5 of 5 stars
Review of Homewood Suites by Hilton Tucson/St. Philip's Plaza University

Best prices for -
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Save
You added Homewood Suites by Hilton Tucson/St. Philip's Plaza University to your Saves list
Homewood Suites by Hilton Tucson/St. Philip's Plaza University
2.0 of 5 Hotel   |   4250 North Campbell Ave., Tucson, AZ 85718 (Formerly Windmill Suites of Tucson)   |  
  |  
Hotel website
  |  
Hotel deals
  |  
Hotel amenities
Ranked #18 of 128 Hotels in Tucson
Albuquerque, New Mexico
Top Contributor
85 reviews 85 reviews
6 hotel reviews
Reviews in 22 cities Reviews in 22 cities
19 helpful votes 19 helpful votes
“Most comfortable bed ever!”
5 of 5 stars Reviewed June 20, 2013

The way they make these beds is so clean. There's not a bedspread; more like a sheet on top and it is the most pleasant hotel bed experience I've had. I would go back to Tucson just for this hotel. Continental breakfast was everything you could imagine, no short-cuts here. Very friendly staff at front desk that we talked to for quite awhile. Nice decor in common areas and hotel room. By accident we ended up in a handicap room and it was great to see how their handicap bathrooms are so thoroughly accessible for a wheelchair, not just bars on the walls for handholds. I highly recommend this hotel and hope to return.

Room Tip: I just hope all rooms were as nice as ours.
See more room tips
  • Stayed June 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WIAQuality, Guest Relations Manager at Homewood Suites by Hilton Tucson/St. Philip's Plaza University, responded to this review, June 21, 2013
“Most comfortable bed ever!”

Dear Ms. Jill M.,

Thank you for your positive feedback regarding your recent stay at our Tucson Windmill! Our team members will be recognized for their friendly customer service!

We appreciate your comments regarding our bedding. We are also pleased to know you enjoyed our breakfast buffet.

Thank you for recommending us! We look forward to welcoming you back!

Sincerely,

Windmill Suites
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

437 reviews from our community

Traveler rating
    270
    124
    32
    4
    7
See reviews for
131
146
40
56
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (82)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
Tolleson, Arizona
1 review
5 of 5 stars Reviewed June 17, 2013

My Family and I stayed at the hotel for 3 nights and 4 days. All I have to say is that I loved it, since I've been going to Tucson and that has been since 2009 they have been the best in everything you can ask for. The service was great, I loved the coffee 24 hrs, very quiet, didn't have to wait for anything, rooms were clean...we felt like we were at home. that hotel will see us every year. There's 3 staff there that I want to give special thanks too...They are Deigo, Amanda, and Corey...YOU GUYS ARE THE GREATEST KEEP DOING THE THINGS YOU DO!!! S. BONILLA

  • Stayed June 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WIAQuality, Guest Relations Manager at Homewood Suites by Hilton Tucson/St. Philip's Plaza University, responded to this review, June 18, 2013
“FAMILY FRIENDLY”

Dear TripAdvisor Guest

Your positive review is greatly appreciated! Diego, Amanda, Corey and our additional team members will be recognized for their exceptional customer service!

We appreciate your comments regarding the cleanliness and quietness of our suite. We are also pleased to know you enjoyed our 24-hour coffee bar.

Thank you for being a loyal guest! We look forward to welcoming you back next year!

Sincerely,

Windmill Suites
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Green Valley, Arizona
1 review
5 of 5 stars Reviewed June 17, 2013

I was here for three nights while attending a sewing retreat. I had a wonderful stay thanks to the great staff. EVERYONE was friendly, courteous, and helpful. The suite was spacious and comfortable. The sitting room was great when sharing a room with a friend. Beds were comfortable and everything was very clean. There is central air conditioning that is so much better than the under- the- window units. The location of the hotel was convenient to some wonderful restaurants and shopping. I did not use the pool, but it was conveniently located and appeared clean and well maintained. I have never had such a positive stay at a hotel. The staff here are so guest- oriented. I will be back to stay.

  • Stayed June 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WIAQuality, Guest Relations Manager at Homewood Suites by Hilton Tucson/St. Philip's Plaza University, responded to this review, June 20, 2013
“Great hotel”

Dear TripAdvisor Guest,

Thank you for your positive comments regarding your recent stay at our Tucson property! Our team members will be acknowledged for their exceptional customer service!

Thank you for your comments regarding the cleanliness and spaciousness of our suite. We are pleased to know you enjoyed our comfortable beds and the location of our property.

Thank you for choosing to stay with us! We look forward to welcoming you back!

Sincerely,

Windmill Suites
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Surrey
Contributor
17 reviews 17 reviews
9 hotel reviews
Reviews in 10 cities Reviews in 10 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed June 15, 2013

Arrived at the end of a 1800 mile road-trip to relax a bit. Check-in super friendly. Suite well thought out, good fridge & coffee maker, comfortable sitting area, and really comfortable beds. Good free wifi throughout Hotel. Handy pool area & hot tub. Very quiet. Old-style big box TV sets need to be upgraded to modern flat-screens. Fold-out bed in lounge seriously uncomfortable - needs thicker mattress. Location - St Philips Plaza has a top rated Italian restaurant (Vivace) (not tried) and a great pub (Union Pub) tried twice - highly recommended! 10 minutes drive to Tucson Mall & high-end shopping. 30 minutes drive to PIMA air museum and Davis-Monthan USAF base. Overall very good value.

  • Stayed May 2013, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WIAQuality, Guest Relations Manager at Homewood Suites by Hilton Tucson/St. Philip's Plaza University, responded to this review, June 17, 2013
“Four nights in Tucson”

Dear TripAdvisor Guest,

Thank you for your positive feedback regarding your recent stay at our Tucson property. Our team members will be acknowledged for their friendly service.

We appreciate your comments regarding the design and quietness of our suite. We are pleased you enjoyed our comfortable beds and pool area.

Thank you for recommending us! We look forward to welcoming you back!

Sincerely,

Windmill Suites
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Little Rock, Arkansas
Senior Contributor
21 reviews 21 reviews
13 hotel reviews
Reviews in 10 cities Reviews in 10 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed June 10, 2013

My sisters and I were in Tucson for a funeral and chose this hotel because of the location. We were not disappointed. The rooms were spacious and clean. We liked having a vanity area outside the actual bathroom...particularly helpful when traveling with three women. We had a first floor room with a small patio so we could enjoy our early morning coffee outside. The breakfast in the lobby was excellent. The staff was very helpful! What more can I say? Stay at this hotel if you are in the Tucson area. Our only complaint...we had trouble with the door keys but once that problem is corrected I would change my review to excellent.

  • Stayed June 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WIAQuality, Guest Relations Manager at Homewood Suites by Hilton Tucson/St. Philip's Plaza University, responded to this review, June 11, 2013
“Very nice hotel”

Dear TripAdvisor Guest,

Thank you for your positive feedback regarding your recent stay at our Tucson Windmill! Our team members will be recognized for their hospitality!

We appreciate your comments regarding the cleanliness, spaciousness and design of our suite. We are pleased you enjoyed our patio suite and the breakfast buffet.

Thanks for bringing to our attention the issue with the door keys. Our maintenance department is currently working on this.

Thank you for choosing to stay with us! We appreciate your patronage!

Sincerely,

Windmill Suites
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dayton, Ohio
Senior Contributor
25 reviews 25 reviews
22 hotel reviews
Reviews in 24 cities Reviews in 24 cities
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed June 8, 2013

This was a very nice place to stay. Everything looked new and clean. The lobby was very large and was nicely decorated. The pool is outside and has some pretty trees around it, and we saw night hawks diving in the air above the pool on the night we were there. The staff member who checked us in, Crystal, was especially friendly and helpful. The rooms are quiet, and in our room you could enter the bathroom from either the bedroom or the living room area. There was also a very small kitchenette area. Breakfast is served for free in the lobby.

The main negative I can think of is that they don't have queen-sized beds. That is normally a requirement for us, and I actually didn't realize they didn't have them until I was checking in. Our room faced the outside, but there was no inner curtain on the window, so if we opened the curtain, people on the sidewalk just outside the window could see into our room. The sofa bed linen seemed dirty to our son, so he slept on an air mattress.

Overall, though, this is a nice hotel, and we would recommend it.

Now, for a really great part of our stay - my daughter left her new sandals in the room, and when we arrived home from our vacation, there was a message on our answering machine letting us know that they had found them. Although more than a week had passed since they left the message, when I returned the call, they still had the sandals. Thank you for having such honest staff members and cleaning people! This really says a lot about your hotel!

  • Stayed May 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WIAQuality, Guest Relations Manager at Homewood Suites by Hilton Tucson/St. Philip's Plaza University, responded to this review, June 10, 2013
“Nice, new pretty. No queen beds. Great and honest staff!”

Dear TripAdvisor Guest,

Thank you for your detailed positive review! Crystal and our team members will be recognized for their friendly and helpful service!

We appreciate your comments regarding the cleanliness and design of our suite.

Please accept our sincere apologies regarding the sofa bed linen. We have addressed this with our housekeeping staff, as this is not Windmill’s standard of service.

Thank you for recommending us! We look forward to welcoming you back!

Sincerely,

Windmill Suites
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tucson, Arizona
Contributor
12 reviews 12 reviews
10 hotel reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed May 26, 2013

First time that I have stayed a the Windmill Suites Tucson and I am pleasantly surprise with the outstanding customer service from all the employees of that hotel. Lovely rooms and very clean, excellent location, very clean a nice. Congratulations!

  • Stayed April 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WIAQuality, Guest Relations Manager at Homewood Suites by Hilton Tucson/St. Philip's Plaza University, responded to this review, May 28, 2013
“Outstanding Service!”

Dear TripAdvisor Guest,

Your review is most appreciated! Our team members will be recognized for their outstanding customer service!

We appreciate your comment regarding the cleanliness of our suite. We are pleased you enjoyed the location of our property.

Thank you for choosing to stay with us! We appreciate your patronage!

Sincerely,

Windmill Suites
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Prices are for 1 room, 2 adults
Price Your Stay

Been to Homewood Suites by Hilton Tucson/St. Philip's Plaza University? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Homewood Suites by Hilton Tucson/St. Philip's Plaza University

Address: 4250 North Campbell Ave., Tucson, AZ 85718 (Formerly Windmill Suites of Tucson)
Phone Number:
Location: United States > Arizona > Tucson
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#15 Family Hotel in Tucson
#26 Business Hotel in Tucson
#26 Romantic Hotel in Tucson
Price Range (Based on Average Rates): $$
Hotel Class:2 star — Homewood Suites by Hilton Tucson/St. Philip's Plaza University 2*
Number of rooms: 122
Official Description (provided by the hotel):
All-suite Tucson, AZ, hotel near the University of Arizona Located less than five miles from the University of Arizona's main campus, Homewood Suites by Hilton(R) Tucson/St. Philip's Plaza University places guests near sporting events and cultural attractions. This extended-stay hotel in Tucson, Arizona, is set in the beautiful St. Philip's Plaza in the Catalina foothills, with wonderful shopping and dining options just steps away, including a weekend Farmer's Market featuring Southern Arizona's largest market devoted entirely to locally grown and manufactured products. Our Tucson hotel by Rillito River Park offers 12 miles of riverside trails. Enjoy easy access to Arizona-Sonora Desert Museum and Biosphere 2. Corporate travelers will appreciate our proximity to Honeywell, Raytheon, Ventana Medical and the University of Arizona Medical Center. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Hotels.com, Expedia, Cheap Tickets, Hilton Hotels, Priceline, TripOnline SA and Tingo so you can book your Homewood Suites by Hilton Tucson/St. Philip's Plaza University reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Windmill Suites Of Tucson Hotel Tucson
Windmill Inn Tucson

Owners: What's your side of the story?

If you own or manage Homewood Suites by Hilton Tucson/St. Philip's Plaza University, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.