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Windmill Suites of Tucson: Traveler Reviews

4250 North Campbell Ave., Tucson, AZ 85718
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Windmill Suites of Tucson
Ranked #9 of 121 hotels in Tucson
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358 reviews from our community

Traveler rating
    230
    92
    25
    4
    7
See reviews for
Families
98
 
Couples
127
 
Solo
37
 
Business
45
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Bath, UK
Senior Contributor
39 reviews 39 reviews
16 hotel reviews
Reviews in 16 cities Reviews in 16 cities
64 helpful votes 64 helpful votes
“Despite a few niggles remains good value for money”
5 of 5 stars Reviewed January 6, 2013

Just returned from about our 8th three week stay and when you compare what you get at this hotel with others in Tucson it is hard to criticise the comfortable true 2 room suites. They have changed the toiletries they provide which I am pleased to say has helped those visually impaired from trying to wash their hair using the body lotion! Now the conditioning shampoo is green and the body lotion white so easy to spot the difference. The hot breakfasts have improved and the addition of English muffins was also appreciated. We were disappointed to only recognise one member of staff from previous visits but the new staff were all very friendly and did their best to help. We had trouble in ascertaining why our TCM (Turner Classic Movies) channel was not available and when I emailed the CEO to ask about this before I'd returned from the Business Centre to the room my husband had been telephoned and received an explanation, apology and compensation. We keep returning each year as do not know where else we would find such comfortable surroundings at such reasonable prices. So close for river walk, hikes, shopping and restaurants/grocery stores and quiet as set back from the road. On arrival home a letter of apology was awaiting us from the CEO for the minor hiccup so they obviously take their promise of 110% hospitality very seriously.

  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JRCauvin, Owner at Windmill Suites of Tucson, responded to this review
January 10, 2013
Dear TripAdvisor Guest,

Thank you for your positive review of our Tucson property! Our team members will be recognized for their friendly service.

We are glad to know you are pleased with our new toiletries, the location and quietness of our property and that you enjoyed our comfortable true two room suites.

Thank you for being a loyal guest! We look forward to welcoming you back on your next visit to Tucson!

Sincerely,

John Cauvin, President & CEO
Windmill Inns & Suites
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Santa Fe, New Mexico
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
5 helpful votes 5 helpful votes
“Nice Room at a good price”
5 of 5 stars Reviewed January 3, 2013

Very nice upgraded hotel located in a really good shopping area. Good rates and pet friendly (with NO fee!). Staff was courteous and helpful. Good restaurants and shops nearby. It's not real close to the freeway, but relatively easy to find.

  • Stayed December 2012, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JRCauvin, Owner at Windmill Suites of Tucson, responded to this review
January 4, 2013
“Nice Room at a good price”

Dear TripAdvisor Guest,

Thank you for your feedback! Our team members will be recognized for their courteous and helpful service!

We are pleased you enjoyed the nearby shops and restaurants.

Thank you for choosing to stay with us! We look forward to welcoming you back!

Sincerely,

John Cauvin, President & CEO
Windmill Inns & Suites
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Irvine, CA
Top Contributor
149 reviews 149 reviews
64 hotel reviews
Reviews in 71 cities Reviews in 71 cities
78 helpful votes 78 helpful votes
“Pleasant hotel”
3 of 5 stars Reviewed January 1, 2013

I stayed here in October 2012 while visiting the University of Arizona. The property is a bit sprawling so plan to walk. It is conveniently located adjacent to a shopping center with restaurants and shops. The property is clean enough and the wifi was good. My major complaint is with the breakfast which was rather meager and not such high quality. Probably not so different than many budget hotels, but it was disappointing compared with the effort that the owners have put into the property's appearance.

  • Stayed October 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JRCauvin, Owner at Windmill Suites of Tucson, responded to this review
January 2, 2013
“Pleasant hotel”

Dear TripAdvisor Guest,

Thank you for your positive feedback!

Thank you for your comments regarding the cleanliness of our suite and our complimentary Internet service. We are pleased you enjoyed the location of our property.

Please accept our sincere apologies for the breakfast buffet back in October. Did you notify our front desk staff of your dissatisfaction? We would have appreciated the opportunity to make it right. Please feel free to contact me on my toll free line at 800-869-4670, as we would welcome more detailed feedback regarding this issue so we can improve.

Thank you for choosing to stay with us! We appreciate your patronage!

Sincerely,

John Cauvin, President & CEO
Windmill Inns & Suites
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Oregon
Senior Contributor
43 reviews 43 reviews
38 hotel reviews
Reviews in 29 cities Reviews in 29 cities
20 helpful votes 20 helpful votes
“Good value hotel”
4 of 5 stars Reviewed December 28, 2012

We spent 4 days here. The rooms were nice with the "living room" and small kitchen. It was nice having 2 sinks for the bathroom area. The room was quiet. The free breakfast is limited and some mornings there was no hot food except the waffles. All in all we would stay here again as the price per night is good.

  • Stayed December 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JRCauvin, Owner at Windmill Suites of Tucson, responded to this review
December 31, 2012
“Good value hotel”

Dear TripAdvisor Guest,

Thank you for your positive comments regarding your recent stay at our Tucson property!

We appreciate your comments regarding the design and quietness of our room.

Please accept our apologies for the lack of breakfast items during your stay. This issue has been addressed with our team members to ensure this situation does not reoccur.

Thank you for choosing to stay with us! We look forward to welcoming you back!

Sincerely,

John Cauvin, President & CEO
Windmill Inns & Suites
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Prescott, Arizona
Senior Contributor
22 reviews 22 reviews
Reviews in 3 cities Reviews in 3 cities
6 helpful votes 6 helpful votes
“Comfortable, friendly staff, great location”
5 of 5 stars Reviewed December 19, 2012

The Windmill Suites is located in St. Phillip's Plaza, an upscale boutique mall filled with fine dining, shopping and true Southwestern appeal and charm. Children will enjoy their stay here too. Swimming pool, continental breakfast, spacious rooms , and pet friendly. What more could you ask for? Well-- moderately priced!!!

Room Tip: Requested a quiet area. The front desk was most accommodating
See more room tips
  • Stayed September 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JRCauvin, Owner at Windmill Suites of Tucson, responded to this review
December 20, 2012
“Comfortable, friendly staff, great location”

Dear Eadieg,

Thank you for your positive comments regarding your recent stay at our Tucson property! Our team members will be recognized for their friendly service!

We appreciate your comments regarding the spaciousness of our suite. We are also pleased you enjoyed our swimming pool and our breakfast buffet.

Thank you for choosing to stay with us! We look forward to welcoming you back!

Sincerely,

John Cauvin, President & CEO
Windmill Inns & Suites
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
 
 
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Additional Information about Windmill Suites of Tucson

Also Known As:
Windmill Suites Of Tucson Hotel Tucson
Windmill Suites Of Tucson Hotel
Windmill Inn Tucson
Address: 4250 North Campbell Ave., Tucson, AZ 85718
Phone Number:
Region: United States > Arizona > Tucson
Amenities:
Business Center Fitness Center Free Breakfast Free High-Speed Internet Free Parking Kitchenette Pets Allowed Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotels in Tucson
#11 Best Value Hotels in Tucson
#37 Business Hotels in Tucson
Price Range: $
Official Description (provided by the hotel):
Windmill Suites at St. Philip's Plaza is nestled at the northern edge of Tucson in the foothills of the Santa Catalina Mountains. Join us for our free generous continental breakfast or choose to have our ???Windmill Inn Good Morning??? featuring fresh Belgian waffles, bagels and cream cheese, Danishes, fruit, cereal and an assortment of beverages. Windmill Inn offers free wireless high speed Internet access in all rooms. Pets are welcome at no additional charge. ... more   less 
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