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“Nice Room at a good price” 5 of 5 stars
Review of Windmill Suites of Tucson

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Windmill Suites of Tucson
2.0 of 5 Hotel   |   4250 North Campbell Ave., Tucson, AZ 85718   |  
Hotel amenities
Ranked #19 of 127 hotels in Tucson
Santa Fe, New Mexico
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
8 helpful votes 8 helpful votes
“Nice Room at a good price”
5 of 5 stars Reviewed January 3, 2013

Very nice upgraded hotel located in a really good shopping area. Good rates and pet friendly (with NO fee!). Staff was courteous and helpful. Good restaurants and shops nearby. It's not real close to the freeway, but relatively easy to find.

  • Stayed December 2012, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JRCauvin, Owner at Windmill Suites of Tucson, responded to this review, January 4, 2013
“Nice Room at a good price”

Dear TripAdvisor Guest,

Thank you for your feedback! Our team members will be recognized for their courteous and helpful service!

We are pleased you enjoyed the nearby shops and restaurants.

Thank you for choosing to stay with us! We look forward to welcoming you back!

Sincerely,

John Cauvin, President & CEO
Windmill Inns & Suites
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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435 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (81)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
Irvine, CA
Top Contributor
190 reviews 190 reviews
72 hotel reviews
Reviews in 86 cities Reviews in 86 cities
102 helpful votes 102 helpful votes
3 of 5 stars Reviewed January 1, 2013

I stayed here in October 2012 while visiting the University of Arizona. The property is a bit sprawling so plan to walk. It is conveniently located adjacent to a shopping center with restaurants and shops. The property is clean enough and the wifi was good. My major complaint is with the breakfast which was rather meager and not such high quality. Probably not so different than many budget hotels, but it was disappointing compared with the effort that the owners have put into the property's appearance.

  • Stayed October 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JRCauvin, Owner at Windmill Suites of Tucson, responded to this review, January 2, 2013
“Pleasant hotel”

Dear TripAdvisor Guest,

Thank you for your positive feedback!

Thank you for your comments regarding the cleanliness of our suite and our complimentary Internet service. We are pleased you enjoyed the location of our property.

Please accept our sincere apologies for the breakfast buffet back in October. Did you notify our front desk staff of your dissatisfaction? We would have appreciated the opportunity to make it right. Please feel free to contact me on my toll free line at 800-869-4670, as we would welcome more detailed feedback regarding this issue so we can improve.

Thank you for choosing to stay with us! We appreciate your patronage!

Sincerely,

John Cauvin, President & CEO
Windmill Inns & Suites
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Oregon
Top Contributor
87 reviews 87 reviews
73 hotel reviews
Reviews in 54 cities Reviews in 54 cities
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed December 28, 2012

We spent 4 days here. The rooms were nice with the "living room" and small kitchen. It was nice having 2 sinks for the bathroom area. The room was quiet. The free breakfast is limited and some mornings there was no hot food except the waffles. All in all we would stay here again as the price per night is good.

  • Stayed December 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JRCauvin, Owner at Windmill Suites of Tucson, responded to this review, December 31, 2012
“Good value hotel”

Dear TripAdvisor Guest,

Thank you for your positive comments regarding your recent stay at our Tucson property!

We appreciate your comments regarding the design and quietness of our room.

Please accept our apologies for the lack of breakfast items during your stay. This issue has been addressed with our team members to ensure this situation does not reoccur.

Thank you for choosing to stay with us! We look forward to welcoming you back!

Sincerely,

John Cauvin, President & CEO
Windmill Inns & Suites
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Prescott, Arizona
Senior Contributor
40 reviews 40 reviews
3 hotel reviews
Reviews in 7 cities Reviews in 7 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed December 19, 2012

The Windmill Suites is located in St. Phillip's Plaza, an upscale boutique mall filled with fine dining, shopping and true Southwestern appeal and charm. Children will enjoy their stay here too. Swimming pool, continental breakfast, spacious rooms , and pet friendly. What more could you ask for? Well-- moderately priced!!!

Room Tip: Requested a quiet area. The front desk was most accommodating
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  • Stayed September 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JRCauvin, Owner at Windmill Suites of Tucson, responded to this review, December 20, 2012
“Comfortable, friendly staff, great location”

Dear Eadieg,

Thank you for your positive comments regarding your recent stay at our Tucson property! Our team members will be recognized for their friendly service!

We appreciate your comments regarding the spaciousness of our suite. We are also pleased you enjoyed our swimming pool and our breakfast buffet.

Thank you for choosing to stay with us! We look forward to welcoming you back!

Sincerely,

John Cauvin, President & CEO
Windmill Inns & Suites
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Camarillo, California
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed December 1, 2012

Our daughter moved to Tucson and we visit often from CA. We have a dog, so we needed a pet-friendly hotel. We were so glad we found the Windmill Suites! Even if we didn't bring a dog, we would stay there. The location is in beautiful St. Phillips Plaza along the river walk. The lights of the restaurants and on the trees give the area a magical feel. The hotel itself and the guest rooms are attractive, clean, spacious, and quiet. The desk clerk always gives us a bag of dog treats and if you are in the lobby after 4:00 p.m. you are treated to one of their fresh baked cookies! The complimentary breakfast is pretty typical and does the trick. We have stayed at the Windmill many times and I can honestly say we have never been disappointed. We highly recommend you try it yourself.

  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JRCauvin, Owner at Windmill Suites of Tucson, responded to this review, December 3, 2012
“Love this hotel!”

Dear Ms. Elizabeth M,

Thank you for your positive feedback!

We appreciate your comments regarding the attractiveness, cleanliness, spaciousness and quietness of your suite. We are also pleased you enjoyed our breakfast buffet and our fresh baked cookies complimentary to our guests.

Thank you for being a loyal guest and for your recommendation! We look forward to welcoming you back!

Sincerely,

John Cauvin, President & CEO
Windmill Inns & Suites
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mesa, Arizona
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed November 23, 2012

My room was clean and quite. Every staff member was friendly and helpful. The Windmill Inn is also in a great location. There are shops and great restaurants within walking distance. The pizzeria was WONDERFUL! I would absolutely stay there again. I only had the continental breakfast once during my stay. My only suggestion would be to keep the scambled eggs and sausage warmer-they would barely warm.

Room Tip: I am a light sleeper so I wanted a quiet room. So I had a room on the third floor (302) at the end...
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  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JRCauvin, Owner at Windmill Suites of Tucson, responded to this review, November 27, 2012
“Gracious and friendly staff!”

Dear Ms. Ann Marie D,

Your positive feedback is greatly appreciated!

We thank you for your comments regarding the cleanliness and quietness of your suite. Our team members will be recognized for their friendly and helpful service.

Thank you for bringing to our attention the breakfast issue. Please accept our sincere apologies. We are currently looking into options to resolve this challenge immediately.

Thank you for choosing to stay with us! We look forward to welcoming you back!

Sincerely,

John Cauvin, President & CEO
Windmill Inns & Suites
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
arizona
Senior Contributor
28 reviews 28 reviews
10 hotel reviews
Reviews in 15 cities Reviews in 15 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed November 20, 2012

We have stayed at Windmill Suites every November for the last 5 or more years and it's always been a perfect fit for us. During our last visit, the staff seemed even more friendly and helpful and often went above and beyond what would be considered very good service. Andrea, Angela, Elisabeth (hope I got those names right!) and others were exceptional. We thought the housekeeping staff was very good as well.

Room Tip: Rooms facing the plaza might be a little noisy on weekends with all of the plaza activities.
See more room tips
  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JRCauvin, Owner at Windmill Suites of Tucson, responded to this review, November 21, 2012
“Excellent customer service”

Dear TripAdvisor Guest,

Thank you for posting a positive TripAdvisor comment regarding our Tucson Windmill! Our team members will be recognized for their helpful and friendly service.

We appreciate your comments regarding the spaciousness and comfort of your suite. We are also pleased to know you enjoyed our breakfast buffet and the nearby river walk.

Thank you for choosing to stay with us! We look forward to welcoming you back on your future visit to Tucson!

Sincerely,

John Cauvin, President & CEO
Windmill Inns & Suites
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Windmill Suites of Tucson

Address: 4250 North Campbell Ave., Tucson, AZ 85718
Location: United States > Arizona > Tucson
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#13 Family Hotel in Tucson
#18 Romantic Hotel in Tucson
#29 Business Hotel in Tucson
Price Range (Based on Average Rates): $$
Hotel Class:2 star — Windmill Suites of Tucson 2*
Official Description (provided by the hotel):
Windmill Suites at St. Philip's Plaza is nestled at the northern edge of Tucson in the foothills of the Santa Catalina Mountains. Join us for our free generous continental breakfast or choose to have our ???Windmill Inn Good Morning??? featuring fresh Belgian waffles, bagels and cream cheese, Danishes, fruit, cereal and an assortment of beverages. Windmill Inn offers free wireless high speed Internet access in all rooms. Pets are welcome at no additional charge. ... more   less 
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Also Known As:
Windmill Suites Of Tucson Hotel Tucson
Windmill Inn Tucson

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