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“Stayed here for work at local customer urgent care center” 4 of 5 stars
Review of Hampton Inn Tucson-North

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Hampton Inn Tucson-North
2.5 of 5 Hotel   |   1375 West Grant Rd, Tucson, AZ 85745   |  
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2X Points Package
Ranked #35 of 129 Hotels in Tucson
Certificate of Excellence 2014
Des Plaines, Illinois
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
9 helpful votes 9 helpful votes
“Stayed here for work at local customer urgent care center”
4 of 5 stars Reviewed July 5, 2014 via mobile

Loved the proximity to work for the three days I stayed here. Main complaint and it was major that the room temperature was extremely uncomfortable though the desk agent moved me twice. Purchased a fan from walgreens though the hotel would have lent me one I think. Just height of summer in Arizona I assume. Overall it was a meet my expectations experience. Thanks

  • Stayed June 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KenJacobs, Guest Relations Manager at Hampton Inn Tucson-North, responded to this review, July 6, 2014
Dear delia g,

Thanks for choosing our hotel and for taking the time to write and post your comments. I'm very sorry that the AC units didn't keep you cool enough, and you are right, we should have provided you with a fan. We'd like to make this right for you and hope you will contact me via kenjacobs@zmchotels.com so we can discuss this personally. I'm glad you were happy with other aspects of your stay and appreciate you including your positive remarks. We look forward to regaining your trust.

Sincerely,

Ken Jacobs
Guest Relations
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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280 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (30)
Date | Rating
  • English first
  • Japanese first
  • Spanish first
  • Any
English first
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed July 4, 2014

Great overnight visit. Excellent breakfast. Only problem was air conditioner struggled to keep up with the Arizona heat...I imagine most do. We needed a place to sleep with quality beds and clean room...we know Hampton Inns always deliver same.

  • Stayed July 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KenJacobs, Guest Relations Manager at Hampton Inn Tucson-North, responded to this review, July 6, 2014
Dear r0nalddb,

Thank you for your loyalty to the Hampton family of hotels, and for posting your great review about you recent stay with us. I'm glad you know you can count on Hampton hotels for the best in service and accommodations and apologize for the discomfort you experienced due to the temperature in your room. We really appreciate your business and your feedback and hope we can serve you here again.

Sincerely,

Ken Jacobs
Guest Relations
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Edmonton, Canada
Senior Reviewer
8 reviews 8 reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed June 27, 2014

Maybe it's because I've been staying in rural Mexico for months, but the beds at this hotel are OUT OF THIS WORLD. So comfortable. Additionally, the service was excellent, my pets were treated as well as people (maybe better!), the Internet access was decent and the breakfast was convenient.

  • Stayed June 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KenJacobs, Guest Relations Manager at Hampton Inn Tucson-North, responded to this review, June 29, 2014
Dear Lekkerrr,

Thank you for staying with us and posting your great review. We realize you have many choices when it comes to lodging, and we sincerely appreciate your business. It's always nice to receive compliments from happy guests, and I will share your remarks with the rest of our team here. I hope we can serve you here again.

Sincerely,

Ken Jacobs
Guest Relations
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El Paso, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 of 5 stars Reviewed June 23, 2014

It is not handy to eating places. A little difficult to find entrance to motel. Staff was helpful. Water flow in bathroom was slow. Rooms were redecorated not long ago. Housekeeping was well done. Breakfast buffet had a few more items than most Hampton Inns we have stayed at.

  • Stayed June 2014, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KenJacobs, Guest Relations Manager at Hampton Inn Tucson-North, responded to this review, June 24, 2014
Dear Alan O,

Thanks for posting comments about your recent stay with us. I'm sorry for any difficulties you had finding us and the low flow (tho eco friendly) water pressure, and hope you will accept my apologies for any inconvenience or frustration you experienced. It was very nice of you to include your compliments about our team and we appreciate your recognition of jobs well done here. I hope you will return to us the next time you are in our area.

Sincerely,

Ken Jacobs
Guest Relations
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Beverly Hills, FL, United States
2 reviews
5 of 5 stars Reviewed June 12, 2014

Staff was exceptionally friendly and helpful. Great breakfast and interesting snacks...popcorn, cookies, chips and salsa, water with cucumber, water with lemon. Hotel was very clean. Location was close to University of Arizona and National Park.

  • Stayed June 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KenJacobs, Guest Relations Manager at Hampton Inn Tucson-North, responded to this review, June 15, 2014
Dear John C,

Thank you for taking the time to write and submit a review of our hotel. It is our goal to provide our guests with the utmost in service, comfort, cleanliness, value and facilities, and I am glad we exceeded your expectations. We really value your business and your feedback and look forward to welcoming you back on a future visit.

Sincerely,

Ken Jacobs
Guest Relations
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Flagstaff, Arizona
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed June 4, 2014

We were previously booked at another off-brand hotel and within 1 minute of being in the room, we made a last minute switch. We moved about 5 families to Hampton. Josh at the front desk was very helpful and handled our last minute friendly very well. The hotel was clean, clean, clean. Staff was great. Really good breakfast. Also close to restaurants, and some within walking distance. We would stay again, and recommend to others.

  • Stayed June 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KenJacobs, Guest Relations Manager at Hampton Inn Tucson-North, responded to this review, June 6, 2014
Dear tractorcollector,

Thanks so much for sharing your comments about your recent stay with us. I'm glad that we were able to accommodate your family group, and that you were pleased with the service and accommodations here. We endeavor to deliver an excellent guest experience to every guest, and we appreciate your compliments. I hope you will let us serve you here again.

Sincerely,

Ken Jacobs
Guest Relations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
4 of 5 stars Reviewed June 2, 2014

Clean rooms, family friendly. I had a large King bed for me and the wife. The kids had the sleeper sofa. Breakfast was good, but not a lot of variety. Pool area was also great for the kids, 3' to 6'. The hotel lobby staff was very friendly and helpful. I needed to get a ride to the airport for a car rental. The driver was not available so she called the Sheraton driver to take me to the airport. That's good customer service.

  • Stayed May 2014, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KenJacobs, Guest Relations Manager at Hampton Inn Tucson-North, responded to this review, June 6, 2014
Dear Eric B,

Thanks for making your first TA review about your recent stay at our hotel. Guest service and comfort are top priorities for everyone here, and it's gratifying to receive your positive feedback. . We are very proud of our people and appreciate your recognition of jobs well done by our team. We look forward to welcoming you back and thanking you in person the next time you are here.

Sincerely,

Ken Jacobs
Guest Relations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hampton Inn Tucson-North

Address: 1375 West Grant Rd, Tucson, AZ 85745
Phone Number:
Location: United States > Arizona > Tucson
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
#23 Romantic Hotel in Tucson
#29 Family Hotel in Tucson
#30 Business Hotel in Tucson
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Hampton Inn Tucson-North 2.5*
Number of rooms: 91
Reservation Options:
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Also Known As:
Hampton Inn Tucson-North Hotel Tucson
Tucson Hampton Inn

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